1969 D'Kelly Hotel

Hotels
150, Jalan Raja Permaisuri Bainun 1969 D'Kelly Hotel , Ipoh , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and good hospitality
Comfy beds and good pillows
Hi-tech/modern in-room features (smart house)
Some very good food and standout chef / Khaya Restaurant praise
Fresh juice and specific good breakfast items
Super clean rooms (reported by some) and good shower water flow
Auto flush and bidet in toilets
Cons:
Serious cleanliness lapses on at least one stay (unclean linens, garbage on floor, dust)
Poor shower heating (hot water lasts only a few minutes) and clogged drains
Lack of basic bathroom amenities (no hand soap, no bathrobe, inadequate towels/tissues)
Air-conditioning issues (not cold enough, condensation/dripping)
Poor or inconsistent breakfast quality (rotten fruit reported)
Limited facilities and parking; some rooms small and dark with poor lighting
Maintenance/repair issues and slow or inadequate fixes
Perceived mismatch between hotel star rating and actual experience
Scam WhatsApp message reported regarding reservation links
Face-scanning process felt unnecessary to some guests

Categories

Cleanliness
1
Multiple reviews report poor housekeeping: bed linen not changed, dirt on duvet and sheets, garbage on the floor and dust on windowsills in one stay; a few reviews note very clean rooms but overall cleanliness is mixed-to-negative with several serious lapses.
Service
1
Consistently praised: many reviewers call staff friendly, smiley, helpful and accommodating (reception, breakfast staff, general hospitality). Some maintenance responses were slow or inadequate, but overall staff manner and hospitality are strong across reviews.
Location
1
Standard quality for this hotel tier (no explicit comments about location in the reviews).
Room Quality
1
Mixed: positives include comfy beds, good pillows and attractive ‘Old British’ styled rooms; negatives include dark walls/poor lighting, small rooms, limited facilities, poor shower heating, clogged drains, weak air-conditioning and some cheap-feeling fittings.
Amenities
1
Notable omissions and failures: lack of basic bathroom supplies (no hand soap, no bathrobe, inadequate tissues/towels), limited parking, face-scanning check-in criticized, and inconsistent maintenance of AC/vents.
Value for Money
1
Several guests expected a higher (4–5 star) standard and were disappointed by cleanliness, drainage and amenity issues; others found the stay acceptable. Overall perception tilts below expected value for the stated star level.
Food and Beverage
1
Mixed but skewed positive: some buffet issues (poor quality, rotten fruit) reported on one day, but a la carte and freshly cooked items received praise; multiple mentions of standout culinary experience with an excellent chef and good breakfast items (pancake, fresh juice).
Overall Experience
1
Varied stays: several guests had great experiences (noting staff and chef), while at least one stay was seriously below expected 5-star standards due to cleanliness and maintenance failures. Net experience is slightly positive thanks to strong service and some excellent F&B moments despite operational problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 17:06

Property Description

Nestled in the heart of Ipoh, 1969 D'Kelly Hotel is your perfect getaway, combining luxury and comfort for a memorable stay.

Unwind in Style
Dive into relaxation with our outdoor swimming pool, or enjoy a peaceful moment in our beautifully landscaped garden. For those seeking relaxation, our hot tub and sun terrace provide the perfect escape.

Culinary Delights
Savor a variety of delicious options at our on-site restaurant, serving American, Cantonese, and Italian cuisines. Start your day right with an enticing breakfast featuring à la carte, continental, and Full English/Irish choices.

Comfort at Your Fingertips
Our air-conditioned rooms come equipped with modern amenities, including flat-screen TVs, safety deposit boxes, and comfortable bedding. Select rooms even feature kitchenettes for added convenience.

Book your stay at 1969 D'Kelly Hotel now and experience the ultimate blend of relaxation and luxury in Ipoh!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohd Faizal • solo_traveller • my
10
2026-09-19 • via Nuitee
N
Nur • couple • my
9
2026-09-18 • via Nuitee
P
Philippe • couple • fr
10
2026-09-17 • via Nuitee
F
Fifie • couple • my
10
2026-09-06 • via Nuitee
F
Farah Hana • family_with_children • my
9
2026-09-06 • via Nuitee
N
Norhanizah • extended_group • my
9
2026-09-05 • via Nuitee
M
Muhammad Adli • couple • my
7
Still got room for improvements
Pros:

Furnitures

Cons:

Room size

2026-09-02 • via Nuitee
A
Abu Dzar • couple • my
9
2026-09-01 • via Nuitee
M
Michelle • solo_traveller • nz
10
Pros:

Fabulous Hotel. Loved the high tech stuff. Breakfast and Dinner was incredible. Staff were wonderful. Halal, so no alcohol.

Cons:

Didn't realise is was Halal and would have liked a wine with Dinner. That not the Hotels fault though. Still loved every minute.

2026-08-31 • via Nuitee
R
Rusli • family_with_children • my
10
Rugi bagi mereka yang tidak cuba bermalam di hotel ini
Pros:

Sangat moden.bersih.makanan enak.paling utama harga sangat berpatutan

Cons:

Tiada yang saya tidak suka

2026-08-31 • via Nuitee
K
khairil aezuan • extended_group • my
9
2026-08-28 • via Nuitee
C
Chrysias • couple • my
10
Impressed Execellent & Great.
Pros:

Thanks and grateful for the free room upgraded. Staff were incredibly friendly. Warm and helpful throughout our stay. A special shoutout to Amir and Iman for thee exellent service and assistance. Hotel is super clean, comfortable n well maintained. We really appreciate the great hospitality and attention to detail from the team. Definitely a hotel worth recommending!

2026-08-19 • via Nuitee
A
Andrew • solo_traveller • us
10
A great and luxury establishment tucked into Ipoh!
Pros:

We loved the staff, the food and the facilities.

Cons:

Sometimes hot water would dwindle.

2026-08-17 • via Nuitee
F
Fadya • solo_traveller • re
9
Pros:

The staff was very friendly. The hotel services were excellent! And the breakfast buffet was nice.

2026-08-16 • via Nuitee
S
Syukri Rosnaini • solo_traveller • my
10
Pros:

Big and clean room.

Cons:

All okay.

2026-08-16 • via Nuitee
S
Surin Nair • family_with_children • my
9
2026-08-10 • via Nuitee
M
MareePindar • solo_traveller • au
9
Pros:

Very comfortable nice hotel. Loved the daily swims at rooftop pool. Breakfasts were very nice.

Cons:

All good

2026-08-08 • via Nuitee
K
Khadija • couple • be
10
Pros:

Magnifique Hôtel avec un super bon service..le personnel nous a upgrade alors que ce n'était pas prévu..super bon petit déjeuner..piscine sur le toit où mon mari a profité chaque jours vu qu'il n'y avait personne ..je recommande cet hôtel à 100%

2026-07-25 • via Nuitee
R
Rahimah • solo_traveller • my
10
Pros:

Love the security at the lift entrance, the lift access. The valet parking staff was so helpful!

2026-07-25 • via Nuitee
T
Tina Bukdal • couple • dk
10
Pros:

Der var dejlig rent og pænt. Morgenmaden var over al forventning, hel fantastisk.

Cons:

Hotellet ligger, så det ikke er muligt at gå fra hotellet.

2026-07-19 • via Nuitee