Chateau de Sacy

Hotels
rue des croisettes , Sacy , fr

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Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful location surrounded by vineyards / great views
Lovely building and well-decorated rooms
Friendly, attentive front-of-house staff
Excellent breakfast noted by multiple guests
Dog-friendly amenities (beds and treats) for pets
Cons:
Restaurant quality and service frequently criticized (tasting-menu-only, slow service, poor dishes)
Perceived poor value for money; many guests find it too expensive
Room issues in some cases: dated or broken furniture, only bathtub/no shower
Housekeeping lapses (e.g., rotten fruit found in a room)
Occasional service failures in restaurant (cannot handle orders properly)

Categories

Cleanliness
1
Mixed: generally fine breakfasts and overall upkeep mentioned, but specific negatives such as 'verrot fruit' found in a room indicate lapses in housekeeping.
Service
1
Generally praised front-of-house staff as helpful and friendly, though restaurant service had issues (very slow, problems handling a fish order) leading to a mixed-but-leaning-positive assessment.
Location
1
Very strong: repeatedly described as a special/charming location surrounded by vineyards with great views — quiet and ideal for a romantic stay in Champagne.
Room Quality
1
Mostly positive: rooms and interior decor are frequently described as beautiful and well appointed, but some rooms have dated or broken furniture and limited shower options (only bathtub), reducing the rating slightly.
Amenities
1
Mildly positive: dog-friendly amenities (beds/goodies) and a warm property atmosphere noted; spa was not used by reviewers and some rooms lack a proper shower, so amenities are not uniformly strong.
Value for Money
1
Negative: multiple reviewers state the hotel is 'too expensive' or that price/quality is out of proportion; explicit statements that it's not cheap and lacks corresponding quality.
Food and Beverage
1
Negative: several complaints about the restaurant — tasting-menu-only with no evening À la Carte, poor quality dishes, slow service and specific meal failures (undercooked fish, disappointing cheese dessert).
Overall Experience
1
Positive overall: despite F&B and some room issues, many guests call the stay 'wonderful', 'superb' or 'one of our best stays', praising the chateau, grounds, breakfast and staff friendliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 19:00

Property Description

Experience the enchanting charm of Château de Sacy, nestled in the picturesque village of Sacy amidst the lush vineyards of Reims.

Luxurious Accommodations
Indulge in one of our 12 elegantly designed rooms and suites, each equipped with modern amenities like flat-screen TVs, private bathrooms, and select rooms boasting serene balconies for ultimate relaxation.

Culinary Delights
Savor the refined flavors at our on-site restaurant, where we pride ourselves on featuring exquisite local products in every dish. Complimentary continental breakfast is also available to start your day on a delicious note.

Wellness Retreat
Rejuvenate your body and mind in our wellness area, Ec(h)o, featuring a luxurious Turkish bath and a fitness room. Enhance your experience by exploring the surroundings with our bicycle rental service.

Escape to the tranquility of Château de Sacy—book your stay with us today!

Important information:

When booking more than 4 rooms, different policies and additional supplements may apply.

We are happy to welcome pets. A supplement of 30€ per night will be added to your bill. Upon arrival, a special treat will be waiting for your pets in your room.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
christopher • extended_group • ch
10
2026-05-29 • via Nuitee
M
Mark • extended_group • us
10
Wonderful property on the petite montagne.
Pros:

Beautiful property, attentive staff, great location

2026-05-28 • via Nuitee
C
Cedric • couple • be
9
Belle endroit pour un petit weekend
Pros:

Cadre magnifique avec vue dégagée sur les vignes. Très calme mais accessible rapide à la ville. Excellent restaurant.

Cons:

Les jeunes serveurs.ses qui se font sèchement réprimander devant les clients dans le restaurant nous a mis assez mal à l’aise. Le petit déjeuner était un peu triste à la fois en terme de présentation et de service. À éviter.

2026-05-27 • via Nuitee
J
Josh • couple • au
10
2026-05-19 • via Nuitee
O
Ole • solo_traveller • dk
7
2026-05-19 • via Nuitee
K
Koen • solo_traveller • be
10
Pros:

Ligging, uitzicht, kamer

Cons:

Het ontbijt was ondermaats voor een 5 sterrenhotel. Geen stokbrood (we zijn Frankrijk!!!), roerei was precies pap, kleine porties kaas, kortom beneden alle peil !

2026-05-18 • via Nuitee
D
David • solo_traveller • ch
9
Overall very enjoyable stay. Dinner was delicious and service overall very good.
Pros:

More a country estate house than a Chateau. Very comfortable and very good restaurant.

Cons:

Welcoming was unfortunately not very good. We had tried earlier to make a reservation for dinner and on arrival we were told that it was fully booked. Only after walking out and saying we would go to another hotel were we told that there was a table for 2 that just became available.

2026-05-16 • via Nuitee
S
Sophie • couple • gb
10
Absolutely beautiful - romantic hotel.
Pros:

Beautiful hotel, iconic views, stay in a suite if you can.

2026-05-11 • via Nuitee
M
Mark • extended_group • gb
9
2026-05-09 • via Nuitee
P
Penelope • couple • fr
10
Will recommend it highly - fabulous stay, restaurant excellent, staff friendly and incredibl6 helpfu
Pros:

Welcoming and helpful staff. Huge bath with view of Reims and breakfast was fabulous.

2026-05-09 • via Nuitee
A
Amy • extended_group • gb
10
2026-05-08 • via Nuitee
B
Bartholomeus • extended_group • be
9
Sublieme locatie
Pros:

Mooie locatie en prachtige kamers en restaurant

Cons:

Personeel van het restaurant was niet erg vriendelijk op enkele uitzonderingen na.

2026-05-07 • via Nuitee
L
Louis L • couple • be
8
Excellent.
Pros:

La qualité de l'accueil, le charme des lieux, le calme et la beauté du site dans les vignobles.

Cons:

Une salle de bain magnifique, avec vue sur les vignobles et le village, mais avec de grandes et belles fenêtres sans tenture ni volet... A remédier pour un hôtel de ce niveau.

2026-05-04 • via Nuitee
O
Oleksandr • extended_group • ua
6
Pros:

Overall, the hotel left a good impression, but I wouldn’t call it a solid five-star property — it’s more of a strong four-star hotel.

For a five-star level, some basic service elements are missing. For example, there was no bellboy to assist with luggage. There was a very kind receptionist who did her job perfectly and even offered to help with the bags, but honestly, it doesn’t feel right to ask her to carry suitcases — it’s simply a matter of proper service standards.

Regarding the room (Winston Churchill), there was no wardrobe at all — nowhere to hang clothes, which is quite surprising for a hotel of this level.

Breakfast was also disappointing. Expectations were much higher. There seemed to be some confusion with the service: either the staff didn’t fully understand us in English, or something else went wrong. For a table of four, each of us ordered cold cuts, sausages, and a fruit salad, but in the end, only one portion of each was served. After we asked again, another single portion was brought 10 minutes later. Only the fruit salads were eventually served to each person — but by that time, we were already about to leave due to the long wait. The pastries also left much to be desired.

The views from the hotel, however, are absolutely outstanding — 10/10.

Considering all of the above, the price feels noticeably overpriced for what the hotel actually offers.

In summary: a pleasant stay, but the hotel does not quite meet five-star expectations and does not justify its price.

2026-04-22 • via Nuitee
M
Mosca • solo_traveller • it
9
2026-04-21 • via Nuitee
S
Sara • extended_group • us
6
My stay was a relaxing break from my busy city trip, but it felt overpriced for what I experienced.
Pros:

I loved the vibe and decoration of the building and the rooms. The breakfast was lovely, and the staff was friendly. The outdoor hot soaking tub was a unique experience as well.

Cons:

I felt that my stay was significantly overpriced. I booked the best room available, but it did not resemble the videos I had seen on social media at all. The property was also eerily empty, which made for a strange atmosphere. I noted in my reservation that it was my birthday, but the only acknowledgment I received from the chateau was a tiny chocolate dessert during breakfast.

We decided to use the outdoor hot tub in the morning and wanted to make some tea for our soak. However, the water in the kettle at the spa was old and moldy. Additionally, the slippers meant for us to use in the spa appeared used and dirty. Overall, this experience did not meet my expectations, especially after paying over $800 for a one-night stay.

2026-04-08 • via Nuitee
L
Lydia • solo_traveller • fr
10
2026-04-08 • via Nuitee
F
Frederic • couple • be
8
Pros:

De ligging tussen de wijnranken

2026-04-08 • via Nuitee
V
veruska • solo_traveller • it
6
2026-04-06 • via Nuitee
A
aaron • extended_group • us
9
2026-04-04 • via Nuitee