Hotel La Zoologie & Spa Bordeaux

Hotels
151 Cours de la Marne , Bordeaux , fr

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Stylish, well-renovated historic building and décor
Very good breakfast (many mentions of quality and variety)
Friendly and accommodating staff in multiple reviews
Spacious rooms and quality bedding / suite upgrades
Spa, garden and terrace as pleasant amenities
Excellent location for exploring Bordeaux
Cons:
Inconsistent service; occasional unprofessional or aggressive reception
Value concerns (100€ pre-authorization, perceived poor management)
Heating problems / rooms too cold reported multiple times
Restaurant service issues and at least one unexpected closure
Noise in some rooms
Minor maintenance/wear (peeling paint, bulbs, taps) reported

Categories

Cleanliness
1
Standard quality for this hotel tier (no explicit comments about housekeeping; only minor wear/maintenance noted in rooms).
Service
1
Mixed: many guests praise staff (Johanna, Celine and others described as extremely accommodating), but several reports of unprofessional or aggressive reception, inconsistent service and management issues lowered the score slightly.
Location
1
Positive: cited as close to the train station and within walking distance of major Bordeaux attractions—convenient for sightseeing.
Room Quality
1
Generally positive: rooms and suites described as stunning, spacious and with high-quality bedding for many guests; some reports of noise, heating problems and a few outdated rooms.
Amenities
1
Positive: spa, garden and terrace praised; historic building and careful renovation frequently mentioned as strong points.
Value for Money
1
Negative: several strong complaints about management, a 100€ pre-authorization issue despite paid rooms, inconsistent service and at least one review advising to avoid—significant impact on perceived value.
Food and Beverage
1
Mostly positive: breakfast repeatedly called superb/complete and high quality; restaurant and setting praised by some but a few guests reported poor service or unexpected closures.
Overall Experience
1
Mixed overall: many exceptional stays and repeat intentions contrasted with a few strong negative experiences (service/management and value issues), resulting in a neutral aggregate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:07

Property Description

Welcome to Hotel La Zoologie & Spa, your luxurious escape in the heart of Bordeaux!

Exquisite Rooms: Experience supreme comfort in our air-conditioned rooms, equipped with modern amenities including a flat-screen TV and a coffee machine. Select rooms feature balconies with stunning city views, providing the perfect backdrop for your stay.

Gourmet Dining: Indulge in culinary delights at our on-site restaurant, where you can savor a delicious buffet or continental breakfast each morning, ensuring you start your day right before exploring the enchanting Bordeaux.

Relaxation & Recreation: Unwind in our captivating garden or enjoy a rejuvenating session at our fitness center. With a terrace perfect for soaking up the sun and a bar to accompany your relaxation, Hotel La Zoologie & Spa offers the ideal blend of comfort and enjoyment.

Book your unforgettable stay with us today and experience the charm of Bordeaux!

Important information:

Please note that guests have access to the spa from 10:00 to 20:00 with prior reservation and from 20:00 to 23:00 and from 08:00 to 10:00 without prior reservation for an additional charge of EUR 25 per person, valid for the entire stay.

Please note that when booking the Comfort Double Room, rooms with garden views, balconies, or bathtubs are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tobias solo_traveller de
8
2026-07-25 via Nuitee
N
Nathalie solo_traveller fr
9
2026-07-21 via Nuitee
G
Gerred couple gb
10
2026-07-21 via Nuitee
F
Francesca couple gb
10
Gorgeous hotel
Pros:

Gorgeously decorated, large room, lovely rooftop and courtyard

Cons:

Only downside was that there were quite a few flies on the breakfast items which was off putting

2026-07-19 via Nuitee
V
Valentina solo_traveller it
10
Eccezionale!
Pros:

Posizione comoda sia al centro che alla stazione, struttura stupenda, spa rilassante e personale gentilissimo e competente. Ristorante eccellente, cocktail deliziosi e colazione favolosa. La camera era pulitissima, silenziosa e arredata davvero con gusto.

Cons:

Tutto oltre le aspettative!

2026-07-18 via Nuitee
G
George couple gb
10
Pros:

Really quirky hotel, the rooms are very clean and well designed.
Breakfast was plentiful and the roof top bar was great in the evening.

2026-07-17 via Nuitee
S
Sian solo_traveller gb
10
Fabulous hotel
Pros:

Fabulous hotel: stylish, immaculately clean, friendly and efficient. Staff at reception were very helpful and welcoming. Free use of spa (sauna, steam and hot tub) in morning and evening was a welcome treat. Breakfast is excellent and the restaurant food was delicious (set lunch €30). Will book again when in Bordeaux.

2026-07-15 via Nuitee
S
Sébastien solo_traveller ar
8
2026-07-14 via Nuitee
V
Vinny solo_traveller fr
10
2026-07-12 via Nuitee
P
Prue solo_traveller gb
9
2026-07-12 via Nuitee
P
Peter solo_traveller gb
9
2026-07-11 via Nuitee
S
Svetlana couple ru
10
2026-07-10 via Nuitee
E
Eric extended_group ch
10
Magnifique hôtel dans un cadre reposant
Pros:

Magnifique hôtel, très bien situé. Très belle décoration et chambres très confortable. Excellent petit-déjeuner et personnel très accueillant et chaleureux. super séjour !

Cons:

Rien

2026-07-09 via Nuitee
S
Sylvie solo_traveller fr
9
Pros:

Batiment magnifique et personnel dévoué

Cons:

L emplacement trop excentré dans un quartier peu attrayant

2026-07-09 via Nuitee
D
Daphnee couple fr
9
2026-07-07 via Nuitee
L
laurent couple fr
9
Ideal
Pros:

La déco

2026-07-06 via Nuitee
L
Louise couple gb
8
Pros:

Unique use of architecture. Beautiful restaurant and bar. Room spacious.

2026-07-02 via Nuitee
T
Tony couple gb
9
Very enjoyable - welcoming team, great breakfast - we will return (in fact, we did)
Pros:

Nice funky yet relaxed environment

Cons:

Close to station but a little away from the main centre of Bordeaux

2026-07-02 via Nuitee
A
AndrewJTurner solo_traveller gb
9
2026-07-01 via Nuitee
A
Anastasia solo_traveller us
8
2026-06-26 via Nuitee