City Life Port Hotel

Hotels
Ikarou 50 , Heraklio Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Business center
Heating
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Very good location (near centre, airport, port and bus station)
Friendly/warm staff praised by multiple guests
Spotlessly clean reported by some guests
Free Wi‑Fi and on-site snack/bar; convenient nearby services
Cons:
Service failures: long wait at reception, manager indifferent, housekeeping not provided
Room quality issues: tired furnishings, claustrophobic inside rooms, AC problems
Noise issues (main avenue, fridge) for light sleepers
Mixed value for money — some find it overrated

Categories

Cleanliness
1
Mixed signals: some guests describe the hotel as 'spotlessly clean' while at least one guest reported having to clean their own room because housekeeping did not run — overall slightly negative due to reliability issues.
Service
1
Mixed: multiple mentions of warm, polite and welcoming staff (Nikos and colleagues), but also serious service failures (reception absent on arrival, indifferent manager) — on balance slightly positive because several reviews praise staff friendliness despite isolated failures.
Location
1
Consistently positive: praised as very well located (between city centre and airport, near port and bus station), convenient for sightseeing and early departures.
Room Quality
1
Negative: several reports of tired rooms, claustrophobic 'inside' room, AC not working for two nights and dated furniture/towels — room quality is a clear weak point.
Amenities
1
Mildly positive: mentions of free Wi‑Fi, snack/bar and nearby services (garage/filling station). Amenities exist but are basic.
Value for Money
1
Mixed: some guests call it 'great value', another found it 'overrated' and 'not value for money' — overall neutral.
Food and Beverage
1
Neutral: breakfast described as satisfactory by some; a couple of brief negative mentions but no strong consensus either way.
Overall Experience
1
Mixed overall: location and friendly staff earn praise, but service lapses (reception absence, no housekeeping), room condition and occasional noise drag the overall experience down slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 10:52

Property Description

Discover the perfect blend of comfort and convenience at City Life Port Hotel, just a stone's throw from Heraklion Port.

Modern Accommodations
Enjoy our fully air-conditioned rooms, featuring essential amenities such as a fridge and TV. Some rooms even boast balconies with stunning city views for a relaxing retreat.

Refreshing Refreshments
Unwind at our bar, where you can indulge in soft drinks and refreshing beverages after a day of exploring. It's the ideal spot to mingle with fellow guests or relax by yourself.

Prime Location
With Heraklion's popular attractions just a short stroll away, including the Archaeological Museum and vibrant local eateries, your adventure in Crete awaits just outside your door.

Escape to a memorable stay at City Life Port Hotel and book your getaway today!

Important information:

Please note that from 1 November to 31 March the reception will not be operating from 19:00 till 07:30.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
Diane • couple • ca
10
Répondait à nos besoins
Pros:

Hôtel près du ferry
Bon qualité prix
Belle accueil

Cons:

Beaucoup de bruit, mais bon près du ferry et de l’aéroport

2026-09-19 • via Nuitee
C
Claudia • couple • nl
10
Gatstvrije ontvangst in schoon en comfortabel hotel.
Pros:

Schoon, vriendelijke ontvangst en haven en centrum op loopafstand

Cons:

Niets

2026-09-19 • via Nuitee
I
Ivan • couple • cz
8
2026-09-19 • via Nuitee
T
Tintin • couple • se
7
2026-09-18 • via Nuitee
M
MAUREEN • couple • gb
9
Perfect for Seajet
Pros:

No breakfast but location good for Port

Cons:

Coffee could have bee available in the room and milk milk

2026-09-17 • via Nuitee
B
Bernd Heinrich • solo_traveller • de
8
Pros:

Für eine Übernachtung als Stadthotel immer zu empfehlen. Familiengeführt super zuvorkommend und sauber. Bushaltestelle vom Airport vor der Türe 10 Minuten zu Fuss bis in die Innenstadt 20 Minuten zu Fuss zum Kreuzfahrtterminal

2026-09-16 • via Nuitee
U
Ute • solo_traveller • de
9
Pros:

Nur 5 Minuten zu Fuß vom Busbahnhof

2026-09-16 • via Nuitee
M
MARIE FRANÇOISE • couple • fr
10
Accueil très chaleureux et professionnel de l’hôtelier nous a recommandé une taverne très authentique tout près à l’écar
Pros:

L’accueil, le professionnalisme, les explications à nos questions sur les lieux de nos destinations.le petit verre de rafraîchissement à l’arrivée.

Cons:

Salle de bain très propre mais un peu juste et la baignoire petite.

2026-09-16 • via Nuitee
C
Craig • solo_traveller • au
7
Pros:

Nice & close to the port.
Room was clean & comfortable.

Cons:

Very noisy with traffic & planes. 😞

2026-09-15 • via Nuitee
A
Adriana • solo_traveller • br
10
Adorei!
Pros:

Tinha todo o necessário: ar condicionado bom, silencioso, tv, secador de cabelo, frigobar, bom wi-fi, o atendimento foi excelente. As pessoas foram muito simpáticas. A limpeza também foi ótima! É perto do porto e do centro histórico (10-15 min de caminhada).

Cons:

Não tem café, o colchão era macio para meu gosto e tenho dificuldades em tomar banho com ducha/banheira. Mas, isso não chegou a ser um problema!

2026-09-14 • via Nuitee
B
Birgit • solo_traveller • de
8
Okay für eine Nacht!
Pros:

Später Check-in hat per WhatsApp hervorragend geklappt. Dankeschön.

Cons:

Die Matratze war für mich persönlich leider zu hart, für die Toplage in der Nähe zum zentrale Busbahnhof und Port muss man den Straßenlärm auch bei geschlossenem Fenster in Kauf nehmen, da die Fenster wohl nicht doppelverglaste sind.

2026-09-14 • via Nuitee
P
Pete • couple • gb
10
Good hotel in convenient location to the port
Pros:

Convenient to the port & friendly staff

2026-09-13 • via Nuitee
B
Bernd • couple • at
8
gerne wieder
2026-09-13 • via Nuitee
D
David • couple • gb
6
2026-09-13 • via Nuitee
C
Camille • solo_traveller • fr
8
Emplacement idéal pour une nuit à proximité de l’aéroport et du centre ville
Pros:

L’emplacement à proximité du centre ville et de l’aéroport, l’amabilité du personnel et le confort de la literie

Cons:

La salle de bain et la chambre sont exiguës pour une chambre simple, la route passante juste en dessous de la fenêtre et les nombreux avions qui atterrissent et décollent à l’aéroport font qu’il est tout simplement impossible de profiter de la terrasse à cause du bruit.

2026-09-12 • via Nuitee
U
Ulrich • solo_traveller • de
8
Pros:

Sehr freundlicher Empfang - perfekt, wenn man mit der Fähre weiter fahren möchte.

2026-09-12 • via Nuitee
S
SIMONE • extended_group • au
9
Comfortable bed, great location & friendly staff
Pros:

Clean , happy & helpful people on reception . Room was perfect for us. The bed was so comfortable, fresh fluffy towels & great location to catch 8am ferry in the morning . A lift for luggage as well.

2026-09-12 • via Nuitee
V
Viktoriia • solo_traveller • ua
6
2026-09-12 • via Nuitee
N
Nataliya • couple • us
10
2026-09-11 • via Nuitee
P
Patusyl • solo_traveller • fr
10
Trés bonne halte à Heraklion avant de prendre le bâteau
Pros:

L'accueil de Nikos(raki et conseil resto)
L'emplacement à 10mn de bus de l'aéroport et à 10mn à pied de l'aéroport.
Nous n'avons pas vraiment été ennuyé par les avions moins nombreux en sept.
L'hôtel fait bar, moment sympa aprés la route.

Cons:

La salle de bain est petite.

2026-09-11 • via Nuitee