Stefanova Zakopane Aparthotel & Spa

Hotels
Piaseckiego 1 , Zakopane , pl

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Convenient location near train/bus and local amenities
Friendly, professional staff
Modern, comfortable rooms and beds
Excellent spa: large jacuzzi, multiple saunas
Underground/garage parking and ski storage
Onsite bistro/coffee machine
Cons:
Perceived high price / not great value for money
Inconsistent housekeeping (some stayed without cleaning) and minor maintenance issues (broken lamp, blinds)
Limited cold breakfast choices for some guests
Sauna access limited (booking/time restrictions)
Dry air / temperature control issues in some rooms
Slow/tepid shower reported in one review

Categories

Cleanliness
1
Mixed signals: several guests praised rooms as 'very clean' and 'nieskazitelnie czysty', but there are explicit reports of no cleaning during a stay and some uncared-for fixtures (broken lamp, blinds), yielding a slightly negative net sentiment.
Service
1
Consistently positive: staff described as friendly, polite and professional across multiple reviews (helpful at check-in, moved guests when needed).
Location
1
Strong positive: repeatedly noted as a fantastic/very convenient location near the train/bus station and local amenities, good for accessing lifts and buses.
Room Quality
1
Generally positive: rooms described as modern, nicely furnished and comfortable (comfy beds, heated bathroom floors), but some guests reported issues (broken blinds/lamp, temperature control or very dry air).
Amenities
1
Positive: spa/Jacuzzi/saunas highly praised, underground/garage parking, ski storage and onsite bistro/coffee machine cited as valuable extras; some limitations noted for spa booking/hours.
Value for Money
1
Negative: multiple guests commented the hotel felt a bit too expensive or 'ciut za drogie', indicating a clear negative perception on value.
Food and Beverage
1
Mixed-to-negative: some guests praised breakfasts as varied and high quality, while others flagged limited cold options (only one cheese/ham), prompting an overall slightly negative sentiment.
Overall Experience
1
Slightly positive overall: many glowing accounts of an exceptional, relaxing stay and excellent SPA/service, tempered by value concerns and occasional maintenance/housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 16:19

Property Description

Discover the enchanting tranquility of Stefanova Zakopane Aparthotel & Spa, where mountain charm meets modern comfort.

Prime Location
Nestled just a 3-minute stroll from Zakopane Railway Station, this hotel offers effortless access to the city's highlights, including Zakopane Aqua Park and breathtaking Tatra National Park, perfect for outdoor enthusiasts.

Luxurious Comfort
Each air-conditioned room comes with a balcony, flat-screen TV, and an elegant private bathroom, ensuring your stay is a sanctuary of relaxation and convenience.

Unwind and Refresh
Indulge in delicious continental breakfasts and unwind in our sauna, or enjoy a drink at the bar after a thrilling day of skiing.

Immerse yourself in the beauty of Zakopane—book your stay at Stefanova Zakopane Aparthotel & Spa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Magdalena2709 • couple • pl
7
2026-07-11 • via Nuitee
K
Krzysztof • extended_group • pl
10
Pros:

Ładny przestronny pokój, urządzony ze smakiem, super czysto, wydajna i cicha klimatyzacja .
Personel bardzo miły , blisko do Krupówek, bezpłatny parking w garażu.
Śniadania smaczne , gorące dania śniadaniowe można zamówić z karty i zostaną przyniesione do stolika .
Pyszne naleśniki !!

Cons:

Nic

2026-07-09 • via Nuitee
I
Ines • couple • de
10
2026-07-08 • via Nuitee
K
Karaliunaite-Storækre • family_with_children • lt
8
2026-07-07 • via Nuitee
G
Gabor • solo_traveller • ro
9
Good choice for Zakopane.
Pros:

Very good hotel in very good position in the town. Railway Station and Central Bus Station 2 minutes walk. Shopping street 10 minutes by walk. New building, nice and clean room, bathroom. Good wifi connection. Very good breakfast. Free parking on the -1 level. Nice staff. Good communication. They notified me about 10:00 AM on the check-in day via booking message, that my room is ready for check-in. Recommend.

Cons:

There was no cleaning service in the room for a 3 days stay.

2026-07-04 • via Nuitee
Y
Yelena • solo_traveller • kz
9
Отличный современный отель
Pros:

1. Рядом с ж/д. 5 мин ходьбы
2. Огромный продуктовый Бедронка ( при выходе из отеля выйти на улицу, повернуть направо и на первом Перекрестке направо.
3. Наличие спа. С 4 до 9 вечера. Оба дня я отдыхала там в одиночестве. Кайф. ( нужно заранее сказать, что хочешь им пользоваться. До 6 вечера дня).
4. До Круповки через парк 10 мин.
5. С жд вокзала отходят автобусы на Morskie oko. Стоимость 15 злотых ( июнь, 2026). Только кэш. Доезжают до стоянки. От нее 2 часа пешком до озера. Но! Есть возможность купить заранее билет на автобус до озера ( доедет до площадки, от которой идти 1км 20мин). Билет стоит 86 злотых от Закопане. Но билеты брать заранее. Я не успела. Купила билет со стоянки куда приезжает автобус с жд вокзала. Оттуда этектробасик стоит 66 злотых. Ехать 25мин. Сильно экономит силы. Рекомендую. Вниз шла пешком. Но лучше бы тоже купила билет. Дорога изматывающая. 8км.
В номере есть холодильник, сейф, чайник, тв.

Cons:

За два дня не было уборки и смены полотенец.
Из многих номеров вид на автобусную парковку. Это прям главный минус. Я попросила во двор ( номер дороже).
За эту цену можно было и включить завтрак в стоимость. Но он отдельно. По 60 злотых. Я не брала. Оценить не могу.

2026-06-30 • via Nuitee
R
ROBERT • solo_traveller • pl
10
2026-06-29 • via Nuitee
X
Xinyun • couple • tw
10
設備新穎 離車站很近
Pros:

離車站很近 走路很快就到 有電梯 B1也有泳池及桑拿 設備也都很新穎

Cons:

水壓不是很強大 連續住兩天 不會有清潔服務 需要自行跟櫃檯要毛巾

2026-06-28 • via Nuitee
Федорченко • couple • ua
10
2026-06-28 • via Nuitee
R
Raivis • couple • lv
9
Noteikti var atgriezties.
Pros:

VIss, salīdzinošijauns.

Cons:

Kalnu reģions, loģiski ka paredzēts kalnu aktivitātēm, kuras parasti sāk diezgan agri, piemēram, jau iziešana ap 6 vai 6:30 no rīta, bet brokastis pieejamas tikai no 8:00. Tas kopējā kalnu kurorta konceptā ietvaros - liels mīnuss.

2026-06-26 • via Nuitee
E
elisang007 • solo_traveller • hk
10
2026-06-26 • via Nuitee
T
Tetiana • couple • ua
10
Найкращий готель
Pros:

Дуже стильний дизайн. Вишуканий ресторан. Підземний паркінг. Сучасні меблі та сантехніка. Смачний сніданок. Затишний балкон. Гарне розташування.

Cons:

Все сподобалось

2026-06-26 • via Nuitee
J
Jakub • solo_traveller • pl
10
Pobyt super hotel praktycznie w samym centrum
Pros:

Toaleta elektryczna

Cons:

Wszystko było dobrze

2026-06-25 • via Nuitee
K
Klaudia • solo_traveller • pl
10
Bardzo udany pobyt! Super lokalizacjach- Hotel 5min pieszo od PKP, pokoje czyste, wszystko nowe, nie zniszczone. Strefa
2026-06-25 • via Nuitee
A
Anna • solo_traveller • pl
10
Pros:

To był już Nasz 3 pobyt i z pewnością wrócimy kolejny raz. Bardzo miła i pomocna obsługa, czystość, komfort oraz wystrój zachęcają do kolejnego pobytu. Świetna lokalizacja - blisko dworca oraz kwadrans spacerem do Krupówek. Strefa SPA, która jest idealnym miejscem na relaks na zakończenie dnia.

Cons:

Nie ma takiej rzeczy 🙂

2026-06-21 • via Nuitee
B
Blaščák • couple • sk
10
Pros:

Všetko super

2026-06-21 • via Nuitee
M
Maria Josefa • solo_traveller • es
10
Pros:

Hotel súper moderno con amplias instalaciones de Spa . Cerca del centro de Zakopane muy bien comunicado y justo al lado de estación a 5 minutos

2026-06-20 • via Nuitee
V
Vladyslav • solo_traveller • ie
8
2026-06-17 • via Nuitee
D
Daszkiewicz • solo_traveller • pl
10
Pros:

Cudowne miejsce, z pewnością wrócę przy następnym pobycie w Zakopanym. Pokój, łazienka, czystość- wszystko na najwyższym poziomie. Pani w recepcji miła, pomocną i zawsze z promiennym uśmiechem. Śniadaniem również jestem zachwycona, jak i opcją ze spa. Polecam gorąco

Cons:

Brak

2026-06-16 • via Nuitee
J
Jozef • couple • pl
10
Pros:

Very clean, nice rooms, delicious breakfast and provided underground parking

2026-06-16 • via Nuitee