Stefanova Zakopane Aparthotel & Spa

Hotels
Piaseckiego 1 , Zakopane , pl

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Convenient location near train/bus and local amenities
Friendly, professional staff
Modern, comfortable rooms and beds
Excellent spa: large jacuzzi, multiple saunas
Underground/garage parking and ski storage
Onsite bistro/coffee machine
Cons:
Perceived high price / not great value for money
Inconsistent housekeeping (some stayed without cleaning) and minor maintenance issues (broken lamp, blinds)
Limited cold breakfast choices for some guests
Sauna access limited (booking/time restrictions)
Dry air / temperature control issues in some rooms
Slow/tepid shower reported in one review

Categories

Cleanliness
1
Mixed signals: several guests praised rooms as 'very clean' and 'nieskazitelnie czysty', but there are explicit reports of no cleaning during a stay and some uncared-for fixtures (broken lamp, blinds), yielding a slightly negative net sentiment.
Service
1
Consistently positive: staff described as friendly, polite and professional across multiple reviews (helpful at check-in, moved guests when needed).
Location
1
Strong positive: repeatedly noted as a fantastic/very convenient location near the train/bus station and local amenities, good for accessing lifts and buses.
Room Quality
1
Generally positive: rooms described as modern, nicely furnished and comfortable (comfy beds, heated bathroom floors), but some guests reported issues (broken blinds/lamp, temperature control or very dry air).
Amenities
1
Positive: spa/Jacuzzi/saunas highly praised, underground/garage parking, ski storage and onsite bistro/coffee machine cited as valuable extras; some limitations noted for spa booking/hours.
Value for Money
1
Negative: multiple guests commented the hotel felt a bit too expensive or 'ciut za drogie', indicating a clear negative perception on value.
Food and Beverage
1
Mixed-to-negative: some guests praised breakfasts as varied and high quality, while others flagged limited cold options (only one cheese/ham), prompting an overall slightly negative sentiment.
Overall Experience
1
Slightly positive overall: many glowing accounts of an exceptional, relaxing stay and excellent SPA/service, tempered by value concerns and occasional maintenance/housekeeping issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 16:19

Property Description

Discover the enchanting tranquility of Stefanova Zakopane Aparthotel & Spa, where mountain charm meets modern comfort.

Prime Location
Nestled just a 3-minute stroll from Zakopane Railway Station, this hotel offers effortless access to the city's highlights, including Zakopane Aqua Park and breathtaking Tatra National Park, perfect for outdoor enthusiasts.

Luxurious Comfort
Each air-conditioned room comes with a balcony, flat-screen TV, and an elegant private bathroom, ensuring your stay is a sanctuary of relaxation and convenience.

Unwind and Refresh
Indulge in delicious continental breakfasts and unwind in our sauna, or enjoy a drink at the bar after a thrilling day of skiing.

Immerse yourself in the beauty of Zakopane—book your stay at Stefanova Zakopane Aparthotel & Spa today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MARINA • solo_traveller • il
8
Pros:

העיצוב, המיטה נוחה, השירותים אוטומטיים

Cons:

צפוף קצת ל5 אנשים

2026-08-21 • via Nuitee
W
Wiktoria • couple • pl
10
2026-08-21 • via Nuitee
H
Hamad • family_with_children • ae
10
2026-08-20 • via Nuitee
I
Igor • solo_traveller • sk
9
2026-08-20 • via Nuitee
M
MOHAMMAD • couple • sa
9
Pros:

موقعه قريب من السنتر ويوجد تكيف والمواقف متوفرة

Cons:

لايوجد شطاف ولايوجد تنوع في الإفطار

2026-08-20 • via Nuitee
W
Wiktor • couple • pl
10
2026-08-19 • via Nuitee
H
Hasoon • solo_traveller • ae
9
Nice place to stay
Pros:

Everything was perfect and the location was amazing close to the train station nad nearby the centre

Cons:

I asked for a late check out (1 Hour), but they blanced me 50 zloty for that.

2026-08-19 • via Nuitee
J
joanna • couple • fr
10
2026-08-18 • via Nuitee
K
Krzysztof • couple • nl
10
Great hotel!
2026-08-18 • via Nuitee
O
Oliwia • couple • pl
10
2026-08-17 • via Nuitee
K
Kamil • couple • pl
7
Cons:

Niestety bardzo słabe wygłuszenie – słychać było nawet zwyczajne rozmowy z sąsiednich apartamentów. Dodatkowo ciśnienie wody w słuchawce prysznicowej było bardzo słabe.

2026-08-16 • via Nuitee
M
matthew • solo_traveller • es
9
A Fantastic Little Hotel; great stay!
Pros:

An attractive new property; rooms are well finished and appointed, comfortable in size. The spa facilities were large, well maintained and even luxurious (only negative -- the jacuzzi was not warm enough). The location is close to the train station, short walk, and the central shopping core of the town a 10 minute walk away. The neighboring restaurant (operated by another group), Bubuja, is good, friendly staff, recommended.

Cons:

The offered breakfast was expensive; suggest a simpler continental offering. There is a coffee machine in the basement level.

And, the sound-proofing could be better -- could hear neighbors when they were speaking.

2026-08-16 • via Nuitee
J
Jeroen • solo_traveller • nl
10
2026-08-15 • via Nuitee
T
Tetiana • solo_traveller • pl
10
2026-08-14 • via Nuitee
V
Vicky • solo_traveller • nl
10
2026-08-13 • via Nuitee
I
IBRAHIM • extended_group • il
9
צוות נחמד מיקום מצוין שירות מאוד מצוין
Pros:

מיקום מצוין

Cons:

צריך להיות ישיבות שייכות למלון בחצר המלון אין מקום לשבת בחוץ והמרפסת קטנה

2026-08-12 • via Nuitee
K
KT CHU • solo_traveller • tw
7
2026-08-11 • via Nuitee
I
Ilana • couple • il
9
מצוין
Pros:

נוח ומרווח. ארוחת בוקר טובה. חניה נוחה
לא השתמשנו במתקנים

Cons:

לחדר היה ריח של עישון

2026-08-10 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-08-09 • via Nuitee
S
Sabína • solo_traveller • sk
10
2026-08-09 • via Nuitee