Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (multiple mentions)
Clean rooms and maintained pool area
Tasty food / good restaurant
Spacious, nicely decorated rooms
Central swimming pool and pool access
On-site parking
Convenient location near markets, beach and mall
Good value for money
Cons:
Private pool closed / unavailable for some short-stay guests
Pool closed on arrival for at least one guest
Unpleasant sewage odor reported on departure
Street-facing/motel-like room doors and noise
AC too hot in at least one room
Breakfast limited to menu (not buffet)
Unspecified complaints summarized as 'many things' by one guest

Categories

Cleanliness
1
Multiple guests explicitly praised cleanliness and housekeeping; one guest reported an unpleasant sewage odor on departure that affected their impression.
Service
1
Service consistently praised — staff described as kind, attentive and helpful (several mentions, including named front-desk staff Bashik & Faisel and instances of accommodating requests).
Location
1
Location repeatedly mentioned as a strength — close to markets, the beach and a mall; convenient parking and nearby shops.
Room Quality
1
Mixed reports: many found rooms spacious and nicely decorated, but several guests reported issues (hot AC in one room, street-facing/motel-like doors causing noise, disappointment with room allocation such as private-pool rooms).
Amenities
1
Amenities are mixed: central pool and parking are positives, but significant negatives were reported — private pool closed/unavailable for some short-stay guests and at least one report of pool closure on arrival; breakfast is menu-based rather than buffet.
Value for Money
1
Several guests explicitly stated the hotel offers excellent value for money and recommended the property.
Food and Beverage
1
Food and restaurant receive positive notes (tasty, good quality), though breakfast format is limited (menu selection rather than buffet) which some guests noted.
Overall Experience
1
Overall impressions are mixed: many guests reported excellent stays and recommendations, but a number of significant issues (closed private pool for some guests, sewage odor incident, room allocation/noise problems and an undefined 'many things' complaint) produced strong negative impressions for some visitors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-29 05:38

Property Description

Experience the perfect blend of luxury and comfort at KAY Homes in beautiful Ras al Khaimah, just moments from pristine Al Jazeerah Beach.

Exceptional Accommodations
Choose from elegantly designed rooms featuring modern amenities, with select accommodations offering stunning balcony views and fully equipped kitchens for your convenience.

Indulgent Dining
Savor delicious meals at our on-site restaurant, offering a variety of breakfast options including à la carte, continental, and Full English/Irish dishes to kickstart your day.

Prime Location & Amenities
Unwind in our indoor pool or explore nearby attractions like Al Hamra Mall and Al Hamra Golf Club, all within a short drive. With free WiFi and attentive concierge services, your every need is catered to.

Elevate your getaway and book your stay at KAY Homes today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
MARYAM • solo_traveller • ae
10
2026-06-17 • via Nuitee
M
MOHAMED ALBASTKI • solo_traveller • ae
10
2026-06-17 • via Nuitee
H
hassan • family_with_children • ae
8
Cons:

المسبح ما كان نظيف

2026-06-16 • via Nuitee
راشد الحبسي • couple • ae
10
2026-06-16 • via Nuitee
S
Sujeet • family_with_children • in
10
Pros:

We stayed at Kay Homes & Villas, Ras Al Khaimah, during the Islamic Hijri New Year holidays. Before our trip, I came across several negative reviews mentioning dirty rooms and unclean pools, so I was a bit concerned. However, our experience was completely different.

We booked a direct pool access room, and it was absolutely worth it. We spent most of our stay enjoying the pool, which was clean, well-maintained, and perfect for relaxation. Our child had a fantastic time as well.

The room was neat, comfortable, and well-maintained. The staff were friendly and provided good hospitality throughout our stay.

We did not opt for the breakfast package as the available options seemed limited. However, this was not an issue because there are plenty of restaurants nearby. Food can also be ordered by online apps, and they conveniently deliver it to your room.

One thing to note is that the property follows an eco-friendly approach to reduce its carbon footprint, so toiletries are kept to a minimum. After booking, they inform guests to bring their own toiletries. The room included towels, a small soap, a small shampoo, and a dental kit.

The location is convenient, and for anyone who enjoys swimming or wants a relaxing stay with direct pool access, I would definitely recommend visiting at least once.

2026-06-16 • via Nuitee
L
Lee Anne • couple • ae
10
Such a wonderful stay! The anniversary decoration was a beautiful surprise. Thank you for the amazing service! ❤️
2026-06-15 • via Nuitee
U
Ullas • solo_traveller • ae
10
2026-06-15 • via Nuitee
D
Dina • family_with_children • ae
8
No service
Pros:

The pool

Cons:

The staff

2026-06-12 • via Nuitee
A
Ali • couple • ae
8
2026-06-10 • via Nuitee
H
Hamda • couple • ae
10
2026-06-10 • via Nuitee
H
Halima • family_with_children • ae
8
Cons:

ماء الحوض بارد

2026-06-09 • via Nuitee
A
Ahmed • couple • ae
9
Pros:

Perfect

Cons:

There is no room service at night .

2026-06-07 • via Nuitee
C
chamsedine • solo_traveller • ae
10
2026-06-07 • via Nuitee
شيخه • couple • ae
10
2026-06-06 • via Nuitee
A
Abdulnaser Al Zaabi • solo_traveller • ae
10
2026-06-06 • via Nuitee
H
Halima • family_with_children • ae
9
Pros:

نظافة المكان

Cons:

ماء الحوض بارد

2026-06-05 • via Nuitee
Y
YOUSEF • couple • ae
8
2026-06-05 • via Nuitee
F
FATMA • family_with_children • ae
10
I had a pleasant stay at the property; it was comfortable, clean, and conveniently located.
Pros:

“What I liked most about the property was its combination of location, comfort, and overall condition. The layout was practical and well-maintained, the space felt clean and welcoming, and it offered the amenities I was looking for. I also appreciated the convenience of being close to key services and attractions while still providing a comfortable and quiet environment.”

Cons:

While the property had many positive aspects, there were a few areas for improvement, including maintenance, convenience, and overall value for the price.”

2026-06-03 • via Nuitee
K
Khulood • solo_traveller • ae
4
Cons:

نتصل عشان التنظيف عقب اربع او خمس ساعات أيون اوكي قلنا العيد يقولون زحمه والله مافي حد ويوم نطلب منهم شي مايسوولنا سالفه خيرر شر مول ماحبيت معاملتهم و دخلنا الساعه اربع ماطاعوا يدخلونا الساعه وحده عشان التنظيف اونه الحمام وصخ و البلكونه مغبره و الطاولات فيها غبار شو التنظيف اللي يقولون عنه

2026-06-02 • via Nuitee
N
Nikka honey • couple • ae
2
Dirty room. No toiletries. No water to drink.
Cons:

We been waiting for almost 1 hour in the lobby , all of the costumers are complaining.. After almost 1 hr of waiting we thought that the room is cleaned but the floor is dirty and outside the door we found the left over food from previous guest in the floor. I was surprise that we have to bring our own toiletries , everything is not provided. No complementaries even water or tea,nothing. It was totally boring.

2026-06-02 • via Nuitee