Capsutel

Hotels
24 Hilltop Street , Baguio , PH

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Non-smoking throughout
Lockers
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent, central location (inside market, near jeepney/bus terminals)
Helpful, kind owner/staff
Comfortable/new mattresses and beds
Good value / affordable for budget travelers
Capsules described as spacious with power sockets and lights
Cons:
Cleanliness issues: cockroaches reported and market/meat-shop smell on arrival
High noise levels due to thin capsule construction and market activity
Limited amenities: only two small bathrooms, basic showers, no large lockers
Privacy concerns in capsules (thin partitions / curtains)

Categories

Cleanliness
1
Multiple reviews mention cockroaches (5 encountered), dead cockroaches, and a noticeable market/meat shop smell on arrival; reception cleaner than capsule area — overall clearly negative cleanliness experience.
Service
1
Several guests praise the owner as incredibly kind and helpful; guests extended stays because of the owner and returned on subsequent trips — service is a clear positive.
Location
1
Location repeatedly described as excellent and highly convenient (inside Baguio Public Market, near jeepney terminals, walking distance to SM Mall and bus station), though a few found it confusing or hard to find; overall strongly positive for accessibility.
Room Quality
1
Beds and mattresses repeatedly noted as comfortable and new; capsules described as spacious with power socket and light, but construction is thin (plywood/curtain), leading to high noise transfer and some privacy issues — mixed to slightly positive.
Amenities
1
Limited amenities noted: only two small bathrooms, very basic showers, lack of large lockers (only a shared closet and a small valuables locker), and capsule enclosures lacking — overall amenities are below expectations.
Value for Money
1
Multiple guests call the property great value, affordable and reasonable for budget travelers; perceived as good price-quality for the market/location.
Food and Beverage
1
Not directly discussed in reviews; some mentions of external market/meat shop smell but no hotel food/beverage service commentary. Standard quality for this hotel tier.
Overall Experience
1
Mixed overall: many guests praise location, helpful owner, comfortable beds and good value and even return, but persistent cleanliness issues (insects, smells), noise and limited amenities temper the experience — net neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 22:57

Property Description

Experience a cozy retreat at Capsutel, where modern comfort meets unique charm in the heart of Baguio.

Convenient Location
Nestled just a 13-minute walk from SM City Baguio and a short stroll from Burnham Park, our hotel places you at the center of the city's attractions. Explore the vibrant local culture or take in the breathtaking views at nearby Mines View Park.

Comfortable Living
Our guest rooms feature cozy capsule accommodations equipped with electric tea pots, providing you with all the essentials for a restful stay in this cool mountain city. Experience a delightful blend of intimacy and privacy.

Exceptional Service
Our dedicated staff, fluent in English and Filipino, are available 24/7 to ensure your needs are met, making your stay as comfortable and enjoyable as possible.

Book your stay at Capsutel today for an unforgettable Baguio experience!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Joel • solo_traveller • ph
2
wala silang staff na nag babantay dun, self service sya which is di yun nakalagay sa information nila, and yung photos d
Pros:

the location because malapit lang sya sa town

Cons:

the property itself, expectation vs reality is real

2026-09-18 • via Nuitee
R
Ryota • solo_traveller • jp
4
Pros:

マーケットの中という立地は素晴らしかった。
Wi-Fiも速度が速く快適。
スタッフもフレンドリーだったと思う。

Cons:

まず不衛生、奥のトイレは水が流れないし手洗い場もついていない。シャワー室も排水が利かず清潔感がない。極めつけは自分のベッドの備え付きの照明が壊れていてとても暗かった。

2026-09-08 • via Nuitee
A
Andres • solo_traveller • ec
10
Pros:

nice and friendly owner!

2026-08-23 • via Nuitee
M
Manjo Iralf • solo_traveller • ph
7
2026-08-21 • via Nuitee
U
UTmove • solo_traveller • jp
9
Pros:

親切なスタッフ
低コスト
そしてマーケットの中というロケーション

Cons:

高級ホテルではないから
そういう期待はしないように

2026-08-10 • via Nuitee
C
CORNEJO • solo_traveller • ph
7
2026-08-09 • via Nuitee
C
CHIH-CHING • solo_traveller • tw
5
2026-08-02 • via Nuitee
Q
QINGYANG • solo_traveller • cn
1
2026-07-07 • via Nuitee
E
Eryl Loize Ann • solo_traveller • ph
9
the owners are accommodating and friendly! it was really nice stay if you wanted to really explore the less touristy sid
2026-07-07 • via Nuitee
D
DELGADO • solo_traveller • ph
5
It was okay but not stunning
Pros:

Accomodating

Cons:

The receptionist also live there😅

2026-07-03 • via Nuitee
R
Rolando • solo_traveller • ph
5
2026-07-01 • via Nuitee
A
Artur • solo_traveller • gb
9
Pros:

The hosts are so friendly and kind, the place is always tidy and comfortable and the capsules provide privacy, great value for the money! It's also a good place to meet other international travellers

2026-06-28 • via Nuitee
R
Rizalynne • solo_traveller • de
8
2026-06-27 • via Nuitee
X
xvf • solo_traveller • jp
10
自分の家を得たともいえる期間でした。
Pros:

bookingサイトでは間違った住所が掲載されており、混乱しました。ホテルに問い合わせたところ丁寧に説明してくれてたどり着くことができました。滞在中も親切にしてくれて快適でした。

Cons:

このお値段で文句をいえることはありません。長期でしたがあっという間に過ぎました。

2026-06-25 • via Nuitee
C
Caguco • solo_traveller • ph
8
little bit anxious it was mixed room but it was cheap and comfy.
Pros:

Affordable and Kind Staffs

Cons:

it was just the area of place.

2026-06-21 • via Nuitee
R
Roger Eugene • solo_traveller • au
8
Pros:

Near everything.

Cons:

Not easy to find.

2026-06-21 • via Nuitee
A
Aya • solo_traveller • ph
9
2026-06-15 • via Nuitee
A
arnolfo • solo_traveller • ph
10
2026-05-31 • via Nuitee
R
Reynavij • solo_traveller • ph
10
Pros:

Sobrang lapit sa palengke, session road, burnham no need to ride a jeep or taxi. Sobrang bait ng mag asawa na may ari ng capsul very accommodating. Sobrang mura din ng price nila pretty decent.

Cons:

I dont like na kurtina lang yung divider since magkasama yung male/female so nakakakaba siya for me na first time mag travel magisa (baka kasi pasukin ako) sana palitan niyo nung pinto ng capsul para medyo secure. Maingay from 10am-10pm since madaming katabi na restau bars dami nagkakaraoke and rinig mo yung buong palengke.

2026-05-16 • via Nuitee
H
Hubert • solo_traveller • ch
8
2026-04-26 • via Nuitee