Hotel Marbella

Hotels
8.6 (2293 reviews)
Frontera 205 Colonia Roma , Mexico City , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Hard beds
Cleaning issues

Categories

Cleanliness
7.93
Issues with cleaning staff not doing a thorough job and mildew in restrooms.
Service
9.4
Overall good service noted, but a specific front desk attendant was rude.
Location
9.44
Excellent location near metro, cafes, and restaurants.
Room Quality
7.89
Beds were reported to be too hard and uncomfortable.
Amenities
8.42
Missing mini-fridge and coffee maker in rooms noted.
Value for Money
8.38
Good overall, though some amenities could justify a higher price.
Food and Beverage
8.43
Quality food but issues with breakfast service complexity.
Overall Experience
8.9
A pleasant stay with notable pros and cons balanced.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:48

Property Description

Modern Rooms with Amenities
Hotel Marbella in Roma, Mexico City offers modern, air-conditioned rooms with flat-screen TVs, spacious work desks, and free WiFi. The king room even features a comfortable seating area for relaxation.

Convenient Location and Nearby Attractions
Situated just 50 meters from Centro Medico hospital, the hotel is centrally located with Parque Delta shopping center and Pabellón Cuauhtémoc plaza within walking distance. Explore Mexico City's historic center, a short 15-minute drive away.

Dining and Business Facilities
Indulge in international cuisine at the on-site restaurant, or take advantage of the business center, bar, and meeting facilities. With room service available, Hotel Marbella ensures a comfortable and convenient stay.

Book your stay at Hotel Marbella for a perfect blend of comfort, convenience, and excellent service.

Important information:

Please note that tips are not included in the prices.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for MXN 376 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2293 reviews
Cleanliness: 7.93
Service: 9.4
Location: 9.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.9
E
Emily couple us
7
Nice stay for Roma Norte on a budget
Pros:

Clean, reasonable price

Cons:

The internet went out several times

2026-06-03 via Nuitee
H
Héctor solo_traveller mx
10
2026-06-01 via Nuitee
M
Miki couple us
8
2026-06-01 via Nuitee
E
Eduardo Jesus couple cr
10
Great place, comfy bed and very good breakfast
Pros:

Cleaning, location was great, bed was really comfortable,

Cons:

The room could have better blackout, as there was an internal light that was not entirely blocked

2026-06-01 via Nuitee
Y
Yassine family_with_children fr
8
Très bon hôtel en centre urbain avec accès immédiat au metrobus
Pros:

La chambre était propre et confortable. Le personnel à l'écoute et très réceptif.
Le metrobus se trouve en face de l'hôtel et qui vous emmène jusqu'au centre en 20 minutes.
Le parking en sous sol est gratuit.

Cons:

Le bruit de la climatisation était trop fort.
Prévoir des mini réfrigérateur dans les chambres car il fait très chaud.

2026-06-01 via Nuitee
A
ANA LÚCIA F SILVA solo_traveller br
7
NÃO CUMPRE O QUE PROMETE
Pros:

Cama ampla.

Cons:

O box é muito pequeno. A internet é fraca. Não tem frigobar. Café da manhã horrivel, restaurante pior ainda. Muito longe de Não ser considerado um hotel 4 estrelas.

2026-05-31 via Nuitee
E
Eliana couple co
7
Pros:

Precio ubicación

Cons:

El colchon, y el baño

2026-05-31 via Nuitee
A
Anália solo_traveller br
9
2026-05-30 via Nuitee
K
Klaarika solo_traveller ee
9
Pros:

Great hotel to stay at to explore Roma Norte area. Many great restaurants nearby. Good value option for simply discovering the city.

Cons:

The only thing that comes to mind was that cleaning staff during daily clean didnt for example notice that the showergel was out and never filled it.

2026-05-29 via Nuitee
S
Sagrario couple us
8
We had a great time, my daughter and me. Would go back.
Pros:

The location is excellent! You can easy walk to restaurants, is also a very quiet area, I read about noise from the street but our room was facing the street and no noise.

Cons:

The shower was very, very tight.

2026-05-28 via Nuitee
I
Igor Henrique couple us
8
Pros:

Location is perfect. Right in Roma Norte, a few blocks from great restaurants and shop. Very close to the metro station, making it easy to go around the city.

Cons:

Wifi connection is bad.

2026-05-27 via Nuitee
L
Louis solo_traveller us
8
Pros:

Friendly attentive staff and location

Cons:

Beds are not comfortable

2026-05-27 via Nuitee
G
Gin family_with_children gb
6
Pros:

Really big bed and a lot of pillows. The room was good size, the view wasn't great.
Staff was friendly.
Complementary water.

Cons:

When I arrived to the room the bottles of shampoo and conditioner were unscrewed and almost empty Almost felt intentionally so you ask next day to remediate and you would leave a tip for it.
Restaurant for dinner was ok, but the fries were really salty.
There were some women in another room singing and talking at 2am and staff didn't say anything to them, which you could hear through walls and it was really annoying already struggling to sleep with the jetlag.

2026-05-26 via Nuitee
G
GERARDO RAFAEL couple mx
10
Cómoda, ubicada y excelente servicio.
Pros:

La ubicación muy cómoda con muchos lugares para desayunar, comer y cenar alrededor del hotel. Una carta para el desayuno ayudaría, no soy fan del buffet.

2026-05-25 via Nuitee
M
Megan couple us
7
Pros:

It was adequate for the price.

2026-05-25 via Nuitee
C
cornejo ballesteros solo_traveller mx
10
Pros:

La ubicación, el personal muy amable

2026-05-25 via Nuitee
W
WendolinaCR solo_traveller cr
10
Pros:

Excelente ubicación, muy cerca de restaurantes y una zona muy bonita

2026-05-24 via Nuitee
H
Henrique solo_traveller ca
6
Avoid
Pros:

Location and the bes were good

Cons:

Bathroom was poorly tought and maintained. Taking a showet was an adventure. Staff did nothing to address it.

2026-05-24 via Nuitee
I
Irma couple us
9
Pros:

Perfect location and very nice staff too

2026-05-24 via Nuitee
A
Annie couple au
7
2026-05-24 via Nuitee