Batoul Ajyad Hotel

Hotels
7.3 (133 reviews)
Reea Bakhsh District, Ajyad Al Masafy Street , Makkah , sa

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Helpful staff
Good location near Haram
Cons:
Cleanliness issues
Noisy rooms due to traffic

Categories

Cleanliness
6.13
Cleanliness was flagged as an issue due to reports of pests and unclean bathrooms.
Service
8.1
Staff were generally noted as helpful and kind, though there were mentions of rudeness from some cleaning staff.
Location
8.14
Location close to Haram was positively highlighted, despite some difficulties with the uphill walk back.
Room Quality
7.09
Rooms were reported as clean and spacious, although some issues related to readiness were mentioned.
Amenities
7.12
Various amenities available, although transportation options to Haram are limited.
Value for Money
7.58
Guests found the price reasonable for the service, but concerns over safety and basic services were raised.
Food and Beverage
6.63
Breakfast quality was noted as below average, impacting overall meal satisfaction.
Overall Experience
7.6
Mixed experience overall, with both positive elements and significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:28

Property Description

Modern Rooms with Essential Amenities
Batoul Ajyad Hotel offers modern furnished rooms equipped with essential amenities like air conditioning, flat screen TV, and free Wi-Fi. Guests can relax and unwind in comfort with a private bathroom, free toiletries, and a hair dryer provided in each room.

Delicious Buffet Breakfast and Coffee Shop
Start your day with a delicious buffet breakfast at the hotel. The coffee shop in the lobby area serves a variety of drinks and snacks throughout the day, perfect for a quick bite or a relaxing break.

Convenient Services and Multilingual Staff
The hotel provides off-site parking and a shuttle bus service to/from Holy Haram for guests' convenience. The multilingual staff, fluent in Arabic, English, and Urdu, are available 24/7 at the reception to assist with any needs or inquiries.

Experience comfort and convenience at Batoul Ajyad Hotel - book your stay now!

Important information:

Please note that during the month of Ramadan, Iftar will be served instead of breakfast and Suhoor will be served instead of dinner.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 133 reviews
Cleanliness: 6.13
Service: 8.1
Location: 8.14
Room Quality: 7.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 6.63
Overall Experience: 7.6
A
Almawriy family_with_children sa
10
2026-06-27 via Nuitee
A
ahmed extended_group sa
7
كانت اقامة جيدة وان شاء الله اكررها
Pros:

الفندق جيد ونظيف وموقعه جيد وشكرا لكم

Cons:

ملاحظتى في المطعم لم يكن الاكل كافي ولم يكن فيه تنوع في الطعام خدمه في المطعم مكنتش افضل شيء للاسف

2026-06-27 via Nuitee
A
Adnan solo_traveller sa
10
2026-06-23 via Nuitee
N
NORAISA couple sa
9
2026-06-19 via Nuitee
M
Muminov solo_traveller uz
9
Pros:

Уютно, удобно добатся до Харама есть автобус

2026-06-19 via Nuitee
N
Niyazi Furkan family_with_children tr
7
fiyat performans bir otel.
Pros:

Otelin konumu güzel, çalışanları ilgili. Check in ve check out konusunda çok yardımcı oldular.

Cons:

Ancak demirbaşlarda ciddi yıpranmalar var. Banyo ekipmanları eskiliğinden dolayı her an kırılacak bozulacak gibiydi. Banyo temizliği tarafına özellikle dikkat edilmesi lazım. Genel bir bakımdan da geçirilirse otelin deneyimi fiyat performans açısından çok yükselir.

2026-06-17 via Nuitee
R
Rizwan solo_traveller sa
7
Pros:

Nice location, Haram transport excellent.

2026-06-17 via Nuitee
H
Hamed solo_traveller lu
6
2026-06-11 via Nuitee
F
Fakhreldin family_with_children sa
5
الاهتمام بالتفاصيل يصنع الفرق :
Pros:

الموقع من ناحية القرب من الحرم

Cons:

التكيف عطلان جلسنا حوالي نص ساعة الين تمت الصيانة رغم إبلاغ موظف الاستقبال
اقفال النوافذ عطلان ممايجعل مستوي الأمان ضيف جدا خصوصا مع وجود أطفال دون سنة العاشرة وايضا تم وإصلاحها بعد طلبنا منهم

2026-06-10 via Nuitee
S
SAID solo_traveller fr
9
2026-04-08 via Nuitee
S
SAID solo_traveller fr
8
2026-04-08 via Nuitee
M
Mahomed Zakariah family_with_children za
6
Pros:

Value for money.room was available with no waiting.

Cons:

Aircon was sluggish and slow.very long to cool the room

2026-04-08 via Nuitee
Z
zineb couple nl
3
Niet geschikt voor mij
Pros:

Bijna niks

Cons:

Geur die daar hangt is verschrikkelijk! Oude meubels

2026-04-03 via Nuitee
K
Khassim family_with_children fr
8
2026-04-02 via Nuitee
A
alaa family_with_children sa
9
الحمد لله
Pros:

ماشاء الله
الحمد لله

2026-03-31 via Nuitee
M
meryem couple tr
8
2026-03-31 via Nuitee
K
kashif solo_traveller pk
5
2026-03-30 via Nuitee
M
Mohamed family_with_children sa
4
Will not repeat this experience at this hotel again
Pros:

Guests are so nice

Cons:

1- bathroom was so old and not clean like shown in the pictures
2- bed sheets were used
3- bus timming to haram is random and when ask the reception about the bus, they say we don't know when it will come. I was using Taxi

2026-03-29 via Nuitee
M
MOHAMMAD HUSSAIN family_with_children sa
6
Pros:

Everything was good except the toilet.

2026-03-27 via Nuitee
B
Booley family_with_children za
10
Pros:

The smell in the foyers and room always cleaning and housekeeping always coming to check if everything is okay. Shuttle service available just need a little patience when waiting for a shuttle but no issues at all.

Cons:

N/A

2026-03-26 via Nuitee