Hotel Mirage - Centro Histórico de Querétaro

Hotels
9.2 (325 reviews)
Pasteur Sur 277 Col. Mercurio , Querétaro , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
La habitación muy bonita y limpia
El personal muy atento
Hygiene & comfort were excellent
Super friendly staff
Excellent breakfast
Cons:
Equipment in the gym was broken
Location was far from historic areas
Noise from the road and AC
Delayed assistance with key issues

Categories

Cleanliness
8.7
La habitación muy bonita y limpia; however, some reviews mention facilities being outdated.
Service
10
The staff was superb, courteous, and helpful, making the stay enjoyable.
Location
8.7
Location was acceptable, but walking distance to the historic area was mentioned as an obstacle.
Room Quality
8.7
Rooms are described as comfortable, but some issues like outdated facilities were noted.
Amenities
8.7
Some amenities were reported as broken, impacting the stay negatively.
Value for Money
9.2
Pricing is competitive, though some feel it does not reflect overall quality.
Food and Beverage
9.7
Breakfast was good, although some food options were criticized.
Overall Experience
9.9
The overall stay was pleasant, contributing to a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:26

Property Description

Luxurious Amenities
Hotel Mirage in Santiago de Querétaro boasts a fitness centre, Turkish bath, and air-conditioned rooms with cable TV and free Wi-Fi. Relax in style and comfort during your stay.

Delicious Dining Options
Indulge in authentic Mexican cuisine at the hotel's restaurant and savor a Mexican-style buffet breakfast on Sundays. Unwind at the bar with a dancefloor and big screen, offering live music for a vibrant atmosphere.

Convenient Location
Located just 5 minutes from the Old Town and offering free secure parking on-site, Hotel Mirage provides easy access to Santiago's UNESCO World Heritage Site and is only a 30-minute drive from Querétaro Airport. Book now for a memorable stay!

Important information:

Please note that the hotel's bar is only open on Fridays and Saturdays from 9 pm to 2 am.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 325 reviews
Cleanliness: 8.7
Service: 10
Location: 8.7
Room Quality: 8.7
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.7
Overall Experience: 9.9
M
Manuel • solo_traveller • it
10
2026-07-11 • via Nuitee
L
Luis • solo_traveller • us
1
Bad very bad service
Pros:

The only thing I have to say is very clean

Cons:

It's supposed to be a reservation for unexpected time and when I get there they told me I have to wait until the 3 PM in the afternoon so why ?

2026-07-07 • via Nuitee
M
Miguel Angel • family_with_children • mx
9
Agradable
Pros:

La ubicación y el desayuno.
La atención del personal

Cons:

El internet en la habitación llegaba de manera intermitente y con señal débil.

2026-07-07 • via Nuitee
J
Juan • family_with_children • mx
10
2026-07-07 • via Nuitee
C
Clemente Ariel • solo_traveller • mx
9
Pros:

Recepción y la comodidad

Cons:

El baño no servía la palanca del sanitario

2026-07-06 • via Nuitee
R
Roman • couple • mx
10
Comodidad
Pros:

No aplica

Cons:

Todo bien

2026-07-06 • via Nuitee
W
Walter • solo_traveller • es
8
2026-07-04 • via Nuitee
A
Abisail • solo_traveller • mx
7
2026-07-03 • via Nuitee
D
Delius • solo_traveller • mx
9
2026-06-26 • via Nuitee
M
Martinez • solo_traveller • us
10
Best experience ever while in Queretaro
Pros:

Location is so convenient... rooms are big! Views from 4th floor are great...profesional and friendly staff... and the price affordable... I love it 💯

Cons:

I like everything

2026-06-23 • via Nuitee
J
Josefa Guadalupe • family_with_children • mx
10
Excelente servicio en todas las áreas.
Pros:

Un desayuno muy variado y con calidad en los alimentos.

Cons:

Nada me disgusto.

2026-06-17 • via Nuitee
R
Rikk Mtz • solo_traveller • mx
9
Pros:

La.habitación limpia y la ubicación

Cons:

Todo bien

2026-06-15 • via Nuitee
O
Ochoa • solo_traveller • mx
8
2026-06-11 • via Nuitee
J
Josef • solo_traveller • cz
9
2026-06-07 • via Nuitee
T
Thalessa • couple • br
9
Pros:

Nossa estadia aqui foi muito boa, os funcionários são muito gentis e prestativos e a localização é ótima pra se deslocar na cidade e seus entornos. Destaque pro café da manhã super completo e saboroso!

Cons:

Nada a reclamar.

2026-06-04 • via Nuitee
C
claudio • solo_traveller • br
10
Tranquila, confortavel
Pros:

otimo

2026-05-26 • via Nuitee
M
Miguel • solo_traveller • mx
10
Pros:

Muy bien ubicado, cómodo, estacionamiento amplio y todo muy limpio

2026-05-24 • via Nuitee
I
Isabel • solo_traveller • mx
10
2026-05-23 • via Nuitee
M
Musark • couple • us
10
2026-05-19 • via Nuitee
D
Delius • solo_traveller • mx
9
2026-05-15 • via Nuitee