Hôtel Saint Etienne

Hotels
7.7 (2996 reviews)
61, Boulevard de la Grotte , Lourdes , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2996 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
G
GBOE • family_with_children • fr
6
Pas trop satisfaite.
Pros:

J'ai pas pris de petit déjeuner merci

Cons:

Les commandes des chambres n'ont pas été respectée.

2026-09-19 • via Nuitee
A
Antonio • solo_traveller • it
5
2026-09-18 • via Nuitee
D
Draniczarek • solo_traveller • pl
8
2026-09-18 • via Nuitee
J
Janet • solo_traveller • gb
8
Pros:

Excellent location, staff friendly

Cons:

Bins not always emptied

2026-09-18 • via Nuitee
D
Draniczarek • solo_traveller • pl
8
Hotel godny polecenia.
Pros:

Bardzo dobra lokalizacja - budynek umieszczony jest w niedalekiej odległości od bramy sanktuarium. Hotel posiada windę i serwuje dobre śniadania. Pokoje posiadają wygodne łóżka oraz zachowana jest czystość poprzez codzienne sprzątanie. Miła i pomocna obsługa wzmacnia zadowolenie gości podczas pobytu.

Cons:

Brak klimatyzacji.

2026-09-18 • via Nuitee
C
Cinzia • solo_traveller • it
6
Pros:

Centralità della struttura

2026-09-18 • via Nuitee
A
Ann • family_with_children • gb
9
Great stay, great location
Pros:

St.Etienne Hotel is in a great location, near the grotto and loads of shops and restaurants.The rooms were spacious and the bathroom was clean and tidy. The staff were always friendly, specially Fred who helped us out when we needed it. I would recommend this hotel highly.

Cons:

Only downside I found was no kettle in the room.

2026-09-17 • via Nuitee
M
MIGUEL • couple • es
3
Bien ubicado, buen precio, Sucio!
Pros:

Localización

Cons:

La limpieza

2026-09-17 • via Nuitee
R
RAJAKUMAR • couple • fr
1
2026-09-17 • via Nuitee
B
birtwistle • solo_traveller • gb
9
Pros:

Amazing location. Close to the lady of Lourdes. Friendly staff.

2026-09-17 • via Nuitee
J
John • couple • gb
5
2026-09-17 • via Nuitee
L
Lidia • extended_group • es
6
Pros:

La cercanía

Cons:

Le hace falta reformar

2026-09-17 • via Nuitee
P
philippe • solo_traveller • fr
8
Pros:

Normal

Cons:

Ras

2026-09-17 • via Nuitee
S
Sylvester • solo_traveller • in
9
A Hidden Blessing for Pilgrims
Pros:

Would definitely stay here again. Very close, walking distance to the Grotto. Right next to the home of St. Bernadette when the apparitions happened. I felt like I was walking everyday with St. Bernadette to see Our Lady. Lots of restaurants nearby. Very helpful staff. I almost missed my early morning train but the manager was able to get hold of a taxi at the last moment, explain the situation to the taxi driver and ultimately I made my train with 4mins to spare. Basic room and bed but I was there on pilgrimage (and so was looking for a budget friendly place Very close ti the Grotto) and only came back to shower and sleep. Good showers. Also St. Etienne or St. Stephen is both the name of my home parish, as well our current Archbishop. Kept running into a Fr. Etienne and others. Finding this gem was an act of Divine Providence for sure!

Cons:

They don't serve lunch or dinner at their restaurant. Only breakfast but have to pre-book. Did not matter as I ended up eating at places close to the Grotto anyways.

2026-09-16 • via Nuitee
M
Mario • couple • it
8
2026-09-16 • via Nuitee
D
DONDFRED • solo_traveller • fr
7
Pros:

La propreté

2026-09-15 • via Nuitee
M
Massee • solo_traveller • mq
9
Pros:

Super Accueil rouleau bravo a Fred homme jovial et dynamique
Lit moyen chambre et hotellerie propre
Hotel assez proche du sanctuaire
Je reviendrai

Cons:

Matelas moyen

2026-09-14 • via Nuitee
R
Robert • couple • gb
8
Centrally located.
Pros:

Easy to reach from the station, and near the chateau and basilica.
Breakfast was good.

2026-09-14 • via Nuitee
M
Marie france • solo_traveller • gp
8
2026-09-14 • via Nuitee
J
Javier • family_with_children • es
6
Estancia correcta para pasar un noche en Lourdes
Pros:

Calidad - precio está muy bien . La ubicación también bien

Cons:

Las almohadas no eran muy cómodas . Las pareces son muy finas y se escucha todo tipo de ruido . Las ventanas daban a una casa abandonada trasera que daba un poco de miedo

2026-09-14 • via Nuitee