Hôtel Saint Etienne

Hotels
7.7 (2996 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2996 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
A
Annmarie • solo_traveller • ie
10
Pros:

Quite and close to everything

2026-08-29 • via Nuitee
S
Sandra • solo_traveller • gb
8
I had a good stay.
Pros:

The property location is good, it’s along the road and accessible to everything. Near the sanctuary, There is also a fan provided if it gets warm. Otherwise my stay was good. I will come and stay again in this hotel if given the chance.

Cons:

However, it’s occasionally noisy outside when the window is open but it’s manageable and if it’s close it’s okay. It depends on the location of the room. When I sleep I always would be woken up by the sounds above in the next floor. Like a squeaky sound from someone walking or something dropped like a ball at 4 am or 0600.
If you stay in this hotel, please bring an ear plug with you to have an uninterrupted sleep.

2026-08-29 • via Nuitee
E
Escos • couple • fr
9
Super,à retenir l été prochain sera à lourde
Pros:

Nous avons bien aimé car nous étions pas loin de la ville et de la grotte les gens sont aimable, ,les prix sont très correcte au niveau restauration et boutique ,hôtel vraiment nous étions très contents de notre séjour. De plus nous avions pu prendre notre animal à l hôtel. Merci

Cons:

Manque un peu plus t entretiens au niveau chambre.

2026-08-29 • via Nuitee
C
Cristina • couple • es
6
Hotel con buena ubicación, pero al dormir sientes guisante
Pros:

La ubicación

Cons:

El colchón muy blandito y dolor de espalda

2026-08-28 • via Nuitee
S
Sergio • couple • es
9
2026-08-28 • via Nuitee
B
Barry • couple • ie
8
2026-08-28 • via Nuitee
J
Jean • family_with_children • fr
10
Excellent séjour chez des professionnels attentionnés
Pros:

Accueil du personnel, les temps d échange,
Disponibilité, attention, professionnalisme
Copieux petit déjeuner et service bar
Proximité du sanctuaire et excellente brasserie

2026-08-28 • via Nuitee
L
Laura Immacolata • family_with_children • it
4
Non lo consiglierei
Pros:

Il personale

2026-08-27 • via Nuitee
M
Marc • solo_traveller • fr
9
Pros:

L'emplacement par rapport au lieu que nous voulions visiter

Cons:

Que booking ne me recontacte pas suite au message que je leur ai envoyé

2026-08-27 • via Nuitee
P
Paun • family_with_children • fr
5
2026-08-26 • via Nuitee
J
Joseph • couple • fr
8
Bon séjour
Pros:

Bon accueil et gentillesse du personnel

2026-08-26 • via Nuitee
S
Sébastien • solo_traveller • cm
10
2026-08-26 • via Nuitee
R
RCRejas • solo_traveller • es
4
Pros:

La ubicación.

Cons:

La limpieza, sobre todo la de las moquetas. Sin aire acondicionado, con un ventilador muy sucio. Las sabanas todas rasgadas.

2026-08-26 • via Nuitee
N
Neelma • extended_group • fr
4
2026-08-25 • via Nuitee
F
Florent • solo_traveller • fr
7
Pros:

À proximité de tout

2026-08-25 • via Nuitee
G
Gloria • solo_traveller • co
7
2026-08-24 • via Nuitee
M
Maite • family_with_children • es
5
Pros:

Ubicación excelente, muy cerca del santuario

Cons:

Limpieza escasa, olor del hotel, se escuchaban mucho los ruidos de otras habitaciones. El personal no era muy atento, no hablamos francés y no se esforzaba por hacernos entender.

2026-08-24 • via Nuitee
J
JrSoazig • family_with_children • fr
9
Toujours aussi bien !
Pros:

L'accueil sympathique, la proximité vis à vis du Sanctuaire et les commodités proches pour se garer, et également proche de la gare pour venir en train. Petit déjeuner très bien.

Cons:

Rien !

2026-08-23 • via Nuitee
G
Gracia Virginia • couple • es
8
2026-08-23 • via Nuitee
B
Benoit • solo_traveller • fr
8
2026-08-22 • via Nuitee