Hôtel Saint Etienne

Hotels
7.7 (2556 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 2556 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
S
salvatore • extended_group • it
4
Cons:

Troppo caldo nella stanza,troppo rumore dalla strada tutta la notte senza dormire e senza poter aprire le tende oscuranti per fare entrare un po di aria fresca della notte perché eravamo sulla strada senza nessuna privacy

2026-05-30 • via Nuitee
G
Gulyayko • solo_traveller • it
10
2026-05-30 • via Nuitee
V
Veronika • solo_traveller • sk
10
2026-05-29 • via Nuitee
C
cometa • solo_traveller • sa
7
2026-05-29 • via Nuitee
D
DANU-MASTON • couple • fr
9
Nous avons passé un agréable séjour mon époux et moi et nous reviendrons.
Pros:

Le calme et la proximité du sanctuaire

Cons:

Me prévenir que le ménage est fait tous les matins dans la chambre. À mon dernier séjour j ai eu le choix.

2026-05-29 • via Nuitee
A
Alcidio • couple • es
1
nous avons très mal dormi
Pros:

emplacement

Cons:

le matelat

2026-05-28 • via Nuitee
A
Attica • family_with_children • gb
9
Thank you and well done
Pros:

Location and care and services received

Cons:

The heat as the fan was not very helpful

2026-05-27 • via Nuitee
M
Mario • solo_traveller • mt
7
2026-05-27 • via Nuitee
F
Federica • solo_traveller • it
9
2026-05-27 • via Nuitee
M
María • extended_group • es
8
Hotel*** en Lourdes sin pretensiones y bien situado.
Pros:

Camas cómodas y con cuadrantes disponibles.
El señor del hotel muy amable y siempre disponible.

Cons:

Faltó una mejor iluminación en el cuarto de baño y no había ningún espejo en la habitación.

2026-05-26 • via Nuitee
M
Maricarmen • extended_group • es
4
2026-05-26 • via Nuitee
K
Kimberly • extended_group • mt
10
2026-05-25 • via Nuitee
C
Calle • couple • dk
8
Det er tredje gang vi besøger Lourdes og første, men ikke sidste gang, at vi bor på Hotel Etienne.
Pros:

Morgenmaden var alsidig, frisk og varieret.

Cons:

Intet

2026-05-25 • via Nuitee
Y
Yohanes Berchmans • extended_group • id
8
2026-05-24 • via Nuitee
S
Sanon • solo_traveller • fr
9
2026-05-24 • via Nuitee
D
Di carlo • solo_traveller • fr
8
Pros:

Un hôtel pour un passage a lourdes très bien tout près de sainte Bernadette !

Cons:

L'emplacement et la propreté

2026-05-22 • via Nuitee
F
Fimoline • family_with_children • fr
8
Pros:

L'hôtel est bien situé et la chambre était propre

Cons:

Il y avait une forte odeur d'humidité dans la chambre bien qu'elle soit propre

2026-05-22 • via Nuitee
L
Lorraine • extended_group • gb
8
2026-05-21 • via Nuitee
C
Charles • solo_traveller • mq
7
2026-05-21 • via Nuitee
R
Rosario • solo_traveller • es
4
Habitación cutre, deprorable.
Pros:

La ubicación

Cons:

La habitación super pobre, poca iluminación, moqueta súper vieja, suelo inestable, cama pésima, de levantarse con dolor de cuerpo, colcha que no llega casi ni tapar la cama, muchas olor a humedad y viejo, luz natural deficiente , lavabo casi sin luz en el espejo

2026-05-21 • via Nuitee