Hôtel Saint Etienne

Hotels
7.7 (2996 reviews)
61, Boulevard de la Grotte , Lourdes , FR

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 2996 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
G
Girard • family_with_children • fr
8
2026-10-31 • via Nuitee
F
Fernande • family_with_children • mq
7
Agréable moment
Pros:

Le petit-déjeuner était comme je le souhaitais

Cons:

Le plancher des couloirs

2026-10-31 • via Nuitee
F
François • family_with_children • fr
8
Pros:

Lits confortables

2026-10-31 • via Nuitee
R
Regine • family_with_children • fr
8
2026-10-30 • via Nuitee
I
ifupauline • solo_traveller • fr
8
2026-10-29 • via Nuitee
K
Kouakou • couple • fr
8
2026-10-29 • via Nuitee
A
Aprilene • family_with_children • gb
5
Breakfast needs more variety and choices. The rooms and toilets also need more thorough and consistent cleaning to ensur
Pros:

Great location✅

Cons:

We stayed at this hotel for 7 nights, and I believe there is room for improvement, particularly when it comes to cleanliness and overall maintenance. The rooms and facilities need more thorough and regular cleaning to ensure a comfortable and hygienic environment for guests. Attention should also be given to the cleanliness of the bathrooms, fresh linens, dusting, and general up keep of the hotel.

2026-10-28 • via Nuitee
C
carmen • solo_traveller • fr
8
Pros:

Emplacement.
Petit déjeuner.

Cons:

Propreté à améliorer.

2026-10-28 • via Nuitee
R
ruggeri • family_with_children • it
8
Pros:

Posizione vicino santuario e pulizia e bagno nuovo

Cons:

Niente

2026-10-28 • via Nuitee
N
Nathalie • solo_traveller • fr
8
2026-10-28 • via Nuitee
G
Genevieve • family_with_children • fr
10
Pros:

L'équipe très agréable

Cons:

La salle de bains pas assez éclairée
Dans l'entrée face au miroir ampoule grillé

2026-10-28 • via Nuitee
M
Martin • couple • ie
10
2026-10-27 • via Nuitee
J
JOELLE • couple • fr
7
Pros:

Proche de la grotte

2026-10-27 • via Nuitee
M
Marie Pierre • solo_traveller • fr
10
TRES BON SEJOUR.
Pros:

Tout été positif
l'accueil du monsieur, petit déjeuner plus que copieux, la chambre très propre et les femmes de chambre très sympathiques

2026-10-26 • via Nuitee
H
Helene • family_with_children • fr
10
l hotel st etienne seras toujours ma preferer pour mon sejours a lourdes
Pros:

petit dejeuner copieux reception et personnel tres sympatique tres a l ecoute des clients

Cons:

la bonne humeur du personnel de jour comme de nuit

2026-10-26 • via Nuitee
J
JEAN CLAUDE • extended_group • fr
7
Pros:

tres bon accueil personnel tres bien

2026-10-26 • via Nuitee
F
Florence • solo_traveller • fr
9
Pros:

Emplacement

Cons:

Un peu vieillot : moquette et couvre lits

2026-10-26 • via Nuitee
R
Ricardo • couple • ar
7
BUENO PARA DOS DIAS
Pros:

La ubicación y cercanía a la gruta de la Virgen. Céntrico

Cons:

El baño incomodo, pequeño. El personal no era atento, ¿el idioma?. Si respetuosos.

2026-10-25 • via Nuitee
B
Brou • solo_traveller • fr
8
Pros:

Personnel agréable
Hôtel très bien placé

Cons:

Il n'y avait pas de prise électrique à la tête des lits

2026-10-24 • via Nuitee
B
Benigno • family_with_children • it
7
Lourdes è sempre Lourdes!
Pros:

La vicinanza alla Grotta

Cons:

L'odore di "chiuso" nella struttura.

2026-10-24 • via Nuitee