Hôtel Saint Etienne

Hotels
7.7 (2904 reviews)
61, Boulevard de la Grotte , Lourdes , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Good Breakfast
Cons:
Room Comfort
Cleanliness Issues
Lack of Amenities

Categories

Cleanliness
7.41
Some reviews mention cleanliness positively, but there are complaints about dirty carpets.
Service
8.38
Overall, guests appreciated the friendly and accommodating service.
Location
8.42
Many reviews highlight the excellent location near the Sanctuary and train station.
Room Quality
6.87
Reviews indicate rooms can be dated, small, and issues with comfort.
Amenities
7.4
Some amenities like the absence of kettles were noted as a drawback.
Value for Money
7.86
Guests generally felt they received good value for the price.
Food and Beverage
7.91
Breakfast options were praised, though some feedback on dinner was less favorable.
Overall Experience
7.38
Overall positive experiences, but with some considerations for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:11

Property Description

Convenient Location
Hotel Saint Etienne is perfectly situated just 200 metres from the Lourdes sanctuaries, offering easy access to the Pyrénées Mountains for breathtaking views.

Delightful Dining Experience
Indulge in delectable regional cuisine at the hotel's charming restaurant, with the option for a satisfying hot breakfast and vegetarian meals available upon request.

Exciting Excursions and Assistance
Let the helpful staff assist you in organizing your stay and enjoy discounts at the on-site souvenir shop. Explore the Midi-Pyrénées region with the hotel's diverse excursions, all while being steps away from historical landmarks like Bernadette Soubirous' house.

Experience the charm of Hotel Saint Etienne and book your stay now for a memorable getaway.

Important information:

When booking more than 7 rooms, different policies and additional supplements may apply
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 2904 reviews
Cleanliness: 7.41
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.91
Overall Experience: 7.38
D
Danilas • solo_traveller • ch
9
Pros:

Lage

Cons:

Zimmer war übernachten heiss.
Könnten nicht schlafen trotz Ventilator

2026-07-18 • via Nuitee
N
Netto • solo_traveller • gb
7
2026-07-17 • via Nuitee
F
Frannie • extended_group • gb
5
It was a good stay but overall cleanliness was not great.
Pros:

Close to the Lourdes and surrounded by shops for shopping

Cons:

No proper fans for 3 people. Bathroom had no proper threshold so the water was leaking out during bath. No basic toiletries and ventilation.

2026-07-17 • via Nuitee
X
Xavier • solo_traveller • es
7
Pros:

Molt bona ubicació. Espodia parar davant amb el cotxe per descarregar, i hi havia aparcament públic gratuït molt a la vora. Molt bé l'esmorzar.

Cons:

L'habitació justa i les tovalloles velletes.

2026-07-17 • via Nuitee
M
M. Pilar • solo_traveller • es
6
2026-07-17 • via Nuitee
B
Bernadette • solo_traveller • fr
6
2026-07-17 • via Nuitee
M
milena • solo_traveller • it
10
Pros:

Buongiorno,mi sono trovata bene per la vicinanza al santuario della Madonna e dalla stazione treni raggiungibili a piedi.La struttura accogliente,pulita e lo staff molto cordiale e disponibile.

Cons:

,Nulla da segnalare

2026-07-16 • via Nuitee
D
Dariusz • couple • pl
7
Pros:

Lokalizacja to największy plus, dodatkowo winda, podstawowe, ale w porządku śniadanie. Panowie, chyba właściciele - super.

Cons:

Trafiliśmy na ogromne upały a w pokoju brak klimatyzacji, jest tylko wiatrak, nie ma jak ochłonąć od upału.

2026-07-16 • via Nuitee
S
Sabrina • family_with_children • fr
8
2026-07-16 • via Nuitee
D
Dave974 • solo_traveller • fr
8
2026-07-16 • via Nuitee
F
Fran • couple • es
5
2026-07-16 • via Nuitee
J
Jocelyne • solo_traveller • fr
7
Pros:

Super

Cons:

Toilette sale

2026-07-16 • via Nuitee
G
giuseppe • solo_traveller • it
8
Posizione ottima
Pros:

Staff molto accogliente.
Struttura un po datata ma posizione ottima

2026-07-15 • via Nuitee
L
Loredana • extended_group • it
7
Comodo
Pros:

Vicinanza a tutto

Cons:

Pulizia

2026-07-15 • via Nuitee
A
Anne • family_with_children • fr
8
Une agréable parenthèse
Pros:

L’emplacement royal pour visiter le cœur de Lourdes. L’accueil très sympathique.

Cons:

Hôtel un peu vieillot.

2026-07-15 • via Nuitee
A
Avril • solo_traveller • fr
7
Simple et efficace
Pros:

L'espace est simple mais les fenêtres avec le balcon ça change tout ! La douche est bien pratique. Simple et efficace. Et il y a un ascenseur.

Cons:

La poussière et le sol en moquette. (Mais c'était précisé donc c'était un choix de mon ressort).
Dans la douche il y a de la moisissure en coin de douche, cela peut être dangereux et dérangeant.
Le lit n'avait pas un bon sommier, cela fait un creux en son centre.

2026-07-14 • via Nuitee
T
Toh • family_with_children • ci
7
2026-07-13 • via Nuitee
L
leila • family_with_children • fr
10
Je reviendrais l’an prochain.
Pros:

L’accueil vraiment top! Hôtel proche du sanctuaire c’était parfait

2026-07-13 • via Nuitee
M
Maryse • solo_traveller • fr
5
Cons:

le nettoyage de la chambre

2026-07-13 • via Nuitee
H
Harindra • family_with_children • us
10
Recommend highly if you prefer modest priced hotel.
Pros:

For the price, this is an excellent location, comfort and service

2026-07-12 • via Nuitee