Hotel Guadalajara Plaza Expo

Hotels
8.7 (229 reviews)
Avenida Mariano Otero 3261 , Guadalajara , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleansing and spacious rooms
Great food quality and variety
Cons:
Inconsistent service from parking staff
Outdated facilities in some areas

Categories

Cleanliness
8.58
Room was clean and spacious, but concerns about air conditioning were noted.
Service
8.35
Some positive notes on service, but issues with valet staff were also mentioned.
Location
9.09
Great proximity to Expo Guadalajara and other places of interest.
Room Quality
8.54
Rooms were comfortable, but some areas are outdated.
Amenities
8.57
Good amenities such as breakfast and modern TV, but limited food rules not enforced.
Value for Money
8.83
Good value with included breakfast and overall experience.
Food and Beverage
8.78
Variety and quality of breakfast was praised.
Overall Experience
8.85
Overall experience was described as very good with attention to customer needs.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:47

Property Description

Convenient Location
Situated just a block away from the Plaza del Sol shopping center and close to the Expo Guadalajara, our hotel offers easy access to popular attractions and entertainment options in Guadalajara.

Fitness Facilities and On-Site Restaurant
Stay active during your stay with our well-equipped fitness facilities, and indulge in delicious traditional Mexican cuisine at our on-site restaurant, providing a true taste of the local flavors.

Nearby Attractions
Explore the vibrant city of Guadalajara with ease as our hotel is conveniently located near the Guadalajara Cathedral, Degollado Theatre, shopping centers, and local restaurants.

Book now to experience the perfect blend of comfort, convenience, and culture at Plaza Expo Hotel Guadalajara.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that reservations cannot be changed or transferred.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that for group reservations, different policies and additional supplements may apply.

We have a gym from 7:00 a.m. to 7:00 p.m. to 10:00 p.m.

Room service hours are from 07:00 to 11:30 p.m. at no additional cost for the service.

Free parking 24 hours.

The hotel is located 8 minutes walk from EXPO PLAZA.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.7
Based on 229 reviews
Cleanliness: 8.58
Service: 8.35
Location: 9.09
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.83
Food and Beverage: 8.78
Overall Experience: 8.85
T
Thomas solo_traveller no
9
2026-05-29 via Nuitee
H
Hector couple mx
10
Pros:

gracias todo bien

2026-05-27 via Nuitee
D
Daniel couple us
7
Pros:

Location and price

Cons:

Both of our rooms had a very strong and uncomfortle sewage smell.

2026-05-23 via Nuitee
L
Liliana family_with_children mx
3
Servicio de personal pésimo.
Pros:

El desayuno bastante escaso, no hubo variedad en tres días que estuvimos ahí.

Cons:

El servicio del personal es pésimo, sobre todo en el restaurante, tanto los meseros como la cocinera, la luz se fue toda la mañana y eso nos afecto en muchos aspectos de logistica.

2026-05-22 via Nuitee
M
Maricruz solo_traveller mx
10
Pros:

Muy limpio y buen servicio de comida l

Cons:

La cantidad de toallas

2026-05-19 via Nuitee
R
Rafa extended_group mx
9
Pros:

Breakfast was really good. Only thing they need is to enhance their WiFi connection. Staff was really great, I would defintely consider it as my next stay in Guadalajara

Cons:

Already said, internet connection

2026-05-18 via Nuitee
S
Shelley couple ca
10
Close to the Expo
Pros:

Friendly

2026-05-17 via Nuitee
N
NICOLA solo_traveller it
9
Pros:

Colazione ottima e abbondante.
Posizione eccellente accanto alla fiera.

Cons:

Hotel tranquillo e in ottima posizione.

2026-05-12 via Nuitee
N
Naoto solo_traveller mx
8
2026-05-09 via Nuitee
E
Elisa solo_traveller mx
10
2026-05-08 via Nuitee
C
CARMEN ALICIA MEDINA solo_traveller mx
8
2026-05-08 via Nuitee
R
Ruben solo_traveller fr
9
2026-05-05 via Nuitee
A
Adela Patricia solo_traveller mx
9
Pros:

La decoración del hotel dan un toque chic .

2026-05-04 via Nuitee
E
enrique extended_group mx
10
Excelente ubicación y desayuno que vale la pena
Pros:

Excelente desayuno incluido, buenas habitaciones limpias y comodas, el personal atento y amable

Cons:

El único detalle fue la regadera del baño, parecía que le faltaba mantenimiento pero fue mínimo.

2026-05-01 via Nuitee
A
Arnulfo family_with_children mx
8
Pros:

el desayuno buffet excelente, todo muy rico y muy buena atencion del mesero

Cons:

lo unico que no me gusto es que comi a media tarde en el restaurant y el platillo que pedi estaba exageradanente salado, esto lo admitio el cocinero, pero aun así me lo cobraron, ( no me lo comi )

2026-04-29 via Nuitee
E
Eugenia solo_traveller mx
10
Pros:

Está muy bonito, cómodo y muy buena ubicación.
Las habitaciones muy limpias. El personal muy accesible y resolutivo.

Cons:

Solo tuve un inconveniente con unas tomas de corriente, que olvidé reportar. De ahí en fuera, todo excelente!

2026-04-28 via Nuitee
E
Emilio solo_traveller mx
9
2026-04-27 via Nuitee
O
Oscar Alejandro solo_traveller mx
10
2026-04-26 via Nuitee
L
Lajusa solo_traveller mx
10
Excelente
Pros:

Nuestro hotel de confianza en Guadalajara. Siempre llegamos a este hotel por su excelente servicio y por el excelente desayuno buffet amenizado con piano por el maestro Rigo.
Al parecer algunas habitaciones han sido renovadas reemplazando la alfombra por piso, lo cuál está excelente porque mejora la limpieza.

Cons:

La ventilación puede mejorar porque al encenderla olía un poco a humedad.

2026-04-25 via Nuitee
6
641a5317328e730bd24c9e82576930d0 solo_traveller us
8
Sin servicio de internet
Pros:

Su ubicación

Cons:

Que lreportamos que no había internet y nunca nos hicieron caso, a mi me urgía realizar algunas cosas de trabajo y nunca pude. Pésimo el servicio de internet estoy muy decepcionada y molesta.

2026-04-18 via Nuitee