Eiger Mountain & Soul Resort

Hotels
9 (1812 reviews)
Dorfstrasse 133 , Grindelwald , ch

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food quality
Good amenities
Cons:
Noise from the street
Mixed feedback on bathroom privacy

Categories

Cleanliness
8.14
Some reviews mentioned noise issues, which may affect cleanliness perceptions.
Service
9.61
Consistently praised for friendly, helpful, and attentive staff across multiple reviews.
Location
9.15
Location was highlighted as a major pro due to stunning views and central positioning.
Room Quality
8.6
Rooms were described as comfy and well-designed but some minor issues noted.
Amenities
9.13
Amenities like spa access and breakfast were well-received.
Value for Money
9.09
Several guests felt it was worth every penny spent.
Food and Beverage
9.14
Food quality and breakfast options were praised greatly by guests.
Overall Experience
9.11
Overall stay experiences were overwhelmingly positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:27

Property Description

Luxurious Mountain Getaway at Eiger Mountain & Soul Resort

Uncomplicated Charm: Experience innovative well-being ide-as, nature adventures, and entertainment at our year-round operation. Choose from a variety of accommodations including rooms, suites, flats, and chalets.

Wellness Center and Sports Facilities: Enjoy free access to our supervised fitness area, saunas, and trendy lounge. Additionally, benefit from complimentary admission to the nearby sports center offering a swimming pool and ice skating rink.

Private Spa Experience: Indulge in a private spa session with a mountain herb bath, cocoon sauna, foot bath with peeling, and more. Treat yourself to snacks and drinks in a serene setting.

Immerse yourself in the charm of the Eiger resort, just minutes away from transportation and shops, with stunning glacier views. Book your luxurious mountain retreat now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking needs to be presented upon check-in.

Please note that construction work is taking place nearby from April 2026 to December 20226, and some units may be affected by light noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-17 until 2026-10-11
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 5 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for CHF 40 per person per night when using an existing bed.
    Children from 12 years old to 15 years old stay for CHF 80 per person per night when using an existing bed.
    Children from 2 years old to 11 years old stay for CHF 40 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1812 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
M
Meichuan solo_traveller tw
10
地點很棒,早餐很好吃😋。
Pros:

Location

Cons:

Nil

2026-07-04 via Nuitee
J
Jeannie couple us
10
Absolutely loved it! Wish we could have stayed longer. But we will be back.
Pros:

Location. The rooms were spacious and very clean.

Cons:

Not one bit, that the property didn’t already think of and took care of.

2026-07-03 via Nuitee
M
Margot family_with_children us
9
Nice hotel, friendly staff, a bit pricey for what we could take advantage of as a family.
Pros:

The breakfast was amazing! There was fresh fruit, lots of pastries and breads to choose from, meats & cheeses, muesli, yogurts, eggs, bacon, sausages. Great coffee and juices. The staff would bring a fresh sample of smoothie each day to your table.
We loved kaffee und kuchen from 2p-4p each day. It was a lovely treat to have cake and coffee after sightseeing.
The gym was nice, it had several different types of machines and free weights. We used it a few times during our stay.
Our room on the top floor was spacious and the beds were very comfortable. The kids slept well on the pull out sofa which was already made up when we arrived. The mini fridge was kept stocked with drinks. Loved having a balcony to look out at the mountains and over the town below.
The staff are wonderful and very friendly. We arrived early and they stored our luggage for us and then had it sent to the room when it was ready. They were always willing to answer questions, and offer suggestions for the area.

Cons:

This is our fault when we booked (we just didn't think to check these points) -- We didn't realize there was no A/C in the rooms (or gym) and we arrived during an extreme heat wave. Also didn't realize the pool was off limits to under 16, so our two kids filled the tub with cold water to cool off. It was hard not being able to come back to the room to cool off during the peak hours of the heat. We were able to cool the room off a bit at night by having the windows open, luckily no mosquitos while we were there. No fault of the hotel, this was all over town, the flies at meals are crazy. The hotel does it's best with these little machines they put on tables, but dozens of flies will still swarm around you, land in your hand, on your food, on your legs... this was all over town, not just at the hotel, and is part of the journey. The hotel is pretty expensive, and since we couldn't take part in the pool as a family it doesn't seem worth the price, but it is a very nice hotel.

2026-06-29 via Nuitee
R
Rodrigo Wagner Santos solo_traveller br
8
Pros:

Equipe excelente com ótimo atendimento. A localização é incrível.

Cons:

Uma pena não ter ar condicionado, fui durante a onda de calor. Mas não prejudica a experiência.

2026-06-29 via Nuitee
P
Peter couple gb
5
Good but noisy location if you have Eiger view
Pros:

Good location. Attentive staff. Excellent parking.

Cons:

Small room and particularly small bathroom. Our room faced the road and was opposite a very noisy bar. The staff were very helpful helping us resolve the issue for our second night in Grindelwald.

2026-06-29 via Nuitee
O
Omri solo_traveller il
9
Pros:

3rd time at that hotel, great room, comfort, staff

Cons:

usb didn't work

2026-06-28 via Nuitee
A
AIFENG couple au
10
非常棒
Pros:

地理位置极佳,房间整洁干净舒适,服务非常好。

2026-06-27 via Nuitee
M
Michelle family_with_children us
6
Enjoyable overall, but room for improvement!
Pros:

The location was good. Laundry was easily available. Barry's was good. Staff was friendly and helpful most of the time.

Cons:

It was very hot during our stay. There are no screens in the windows- so we could smell cigarette smoke. Also, there was a one fan per room policy- even though we had a larger family room. But, we did get an extra fan for the last night. Although, its not the hotels fault- there were flies everywhere!! Lounge/ breakfast area covered in them. Also, came into our room- woke up with them on you due to not having screens.

2026-06-26 via Nuitee
solo_traveller lv
5
Pros:

위치가 좋았습니다. 미니바가 매일 무료로 제공되어 좋았습니다.

Cons:

이번 아이거마운틴 호텔 숙박 경험을 계기로
여름여행시 호텔 에어컨유무를 꼭 확인해야겠다고 생각했습니다.
에어컨이 없다면 그에 따른 대응방식을 확인해야겠습니다.

그린델발트 대부분의 호텔에 에어컨이 없다고는 하지만
이곳은선풍기도 아닌 낮은팬을 방한개에 하나씩 배치해줍니다.
팬이 너무 시끄러워서 2단이상 사용할수도없습니다.
저희는 아이들 2명도 추가하여 4명이 묵었는데
팬은 한개 제공되었습니다
침대는 떨어져있는데 .. 어떻게 사용하라는걸까요??
팬의 전기줄도 짧은데요..
리셉션에 한개 더 제공가능한지 문의하였으나
여유분이 없어 절대 불가하답니다.
그리고 늦은밤이 되면 안더울거라네요.

하루종일 밖에서 활동하다가 땀범벅이 되어왔는데
호텔오니 더 더운 아이러니한 상황..
늦은밤이 되기전까지 편안하게 쉬질 못했습니다
호텔측의 방한개에 팬한개 제공 원칙을 존중 합니다.
그러나 저희처럼 "인원이 추가 된 경우" 하나 정도는 유연하게 더 제공할수있어야할것같습니다.

그리고 1층에 파리가 너무 많습니다.
조식먹는데 파리 쫒다가 조식에 집중이 어려울정도입니다.
이부분에 대한 다른분의 리뷰도 있었던것같은데
개선이 안되는거같네요.

2026-06-25 via Nuitee
G
Gunther couple us
9
2026-06-23 via Nuitee
M
McKenna solo_traveller us
10
2026-06-22 via Nuitee
H
Hans couple co
9
Un buen hotel con ubicación magnífica
Pros:

Muchos servicios disponibles y una ubicación excepcional

Cons:

El desayuno muy básico

2026-06-21 via Nuitee
N
Nina 翠瓊 solo_traveller tw
8
Pros:

foods

Cons:

No aircon too hot!
A thousand of fries.

2026-06-21 via Nuitee
M
MEILING couple tw
8
2026-06-20 via Nuitee
M
Mengchia couple tw
10
2026-06-17 via Nuitee
M
Manjari extended_group in
9
Loved being here
Pros:

Everything was super

Cons:

Nothing really

2026-06-14 via Nuitee
W
Welbourne family_with_children us
8
Great location and amenities, nice Grindelwald home base.
Pros:

The room had a good bit of space and the breakfast was amazing. Everyone was helpful and friendly; the location was perfect for us as it was only a short walk from the train station and the cable cars. It was a great home base location for the duration of our time in Grindelwald.

Cons:

The two queen sized beds were a bit small for four people (might've been our fault).

2026-06-13 via Nuitee
D
Diego family_with_children br
10
2026-06-12 via Nuitee
P
PATRIK solo_traveller se
10
2026-06-11 via Nuitee
A
Aleksandrs couple lv
10
2026-06-10 via Nuitee