Eiger Mountain & Soul Resort

Hotels
9 (1866 reviews)
Dorfstrasse 133 , Grindelwald , CH

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great food quality
Good amenities
Cons:
Noise from the street
Mixed feedback on bathroom privacy

Categories

Cleanliness
8.14
Some reviews mentioned noise issues, which may affect cleanliness perceptions.
Service
9.61
Consistently praised for friendly, helpful, and attentive staff across multiple reviews.
Location
9.15
Location was highlighted as a major pro due to stunning views and central positioning.
Room Quality
8.6
Rooms were described as comfy and well-designed but some minor issues noted.
Amenities
9.13
Amenities like spa access and breakfast were well-received.
Value for Money
9.09
Several guests felt it was worth every penny spent.
Food and Beverage
9.14
Food quality and breakfast options were praised greatly by guests.
Overall Experience
9.11
Overall stay experiences were overwhelmingly positive across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:27

Property Description

Luxurious Mountain Getaway at Eiger Mountain & Soul Resort

Uncomplicated Charm: Experience innovative well-being ide-as, nature adventures, and entertainment at our year-round operation. Choose from a variety of accommodations including rooms, suites, flats, and chalets.

Wellness Center and Sports Facilities: Enjoy free access to our supervised fitness area, saunas, and trendy lounge. Additionally, benefit from complimentary admission to the nearby sports center offering a swimming pool and ice skating rink.

Private Spa Experience: Indulge in a private spa session with a mountain herb bath, cocoon sauna, foot bath with peeling, and more. Treat yourself to snacks and drinks in a serene setting.

Immerse yourself in the charm of the Eiger resort, just minutes away from transportation and shops, with stunning glacier views. Book your luxurious mountain retreat now.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. The credit card used for the booking needs to be presented upon check-in.

Please note that construction work is taking place nearby from April 2026 to December 20226, and some units may be affected by light noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-12-17 until 2026-10-11
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1866 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
A
Ash • family_with_children • sa
10
2026-10-17 • via Nuitee
K
Kathy • couple • au
7
Wonderful staff and location but very tired , noisy and updated rooms and environment . Staff spoilt significantly by co
Pros:

Great location , excellent staff and wonderful restaurant .

Cons:

Very noisy as working with drilling constantly . Rooms very dated especially bathrooms with a shower in the bath that was difficult to get into and very slippery.
The balcony was rotten and the wood gave me splinters .
They were really trying but it needs attention .

2026-10-16 • via Nuitee
M
Martin • couple • ch
4
Bergwelt fantastisch, Hotel enttäuschend.
Pros:

Parkplatz, Ladestation.

Cons:

Baulärm. Umbauten im Hotel.Schöneres Restaurant geschlossen. Im kleinen Restaurant dunkel, viele Leute, Käsegeruch (Fondue). Fitnessraum offen und mitten im Hotel. Labyrinth durch zwei Gebäude. Zu heisse Zimmer. Badezimmer eng. Dusche in Badewanne, gefährlich. Spa mässig, nur Saune. Zu hoher Preis.

2026-10-16 • via Nuitee
A
Ang • couple • sg
10
Perfect
Pros:

Perfect location, close to the train station, mall and first bahn station

Cons:

No

2026-10-15 • via Nuitee
A
Ayesha • solo_traveller • ae
10
Pros:

Cozy rooms and friendly staff.

2026-10-14 • via Nuitee
A
Alaa • extended_group • sa
10
2026-10-13 • via Nuitee
C
Claude-Alain • couple • ch
9
Parfait
Pros:

L’accueil et l’aimabilité

Cons:

Le service

2026-10-12 • via Nuitee
O
omer • family_with_children • pk
10
2026-10-11 • via Nuitee
A
Ayako • couple • es
10
2026-10-11 • via Nuitee
Q
Qianyun • couple • cn
10
很好
Pros:

位置方便,楼下酒吧很好
服务人员态度热情
房间很大,阳台上开门就能看到山

2026-10-10 • via Nuitee
J
jingyu • extended_group • us
5
Pros:

good breakfast, good location

Cons:

high price for the old facility, too much flies

2026-10-08 • via Nuitee
K
Kusarin Prempreedakul • couple • us
10
beautiful overall
Pros:

I was very impressed with the design and layout of the room. It really felt like a room made for couples. The bathtub was huge and spacious, and every square meter of the room was thoughtfully designed and actually usable. The view was beautiful and exactly as described. The staff were also very friendly and welcoming. We really enjoyed our stay!

2026-10-07 • via Nuitee
D
Daniela • solo_traveller • de
8
Pros:

TopLage im Zentrum, Ausstattung der Zimmer Ausblick auf den Eiger und die Berge, Frühstück

2026-10-07 • via Nuitee
S
Sergey • couple • us
10
2026-09-19 • via Nuitee
G
Girish • couple • fr
4
2026-09-18 • via Nuitee
M
MATER • couple • ae
10
2026-09-18 • via Nuitee
A
anita • couple • tt
10
Magical experience, can’t wait to visit again !
Pros:

Staff was very helpful and kind. Beautiful Mountain View’s from the Mountain View room

Cons:

The pictures on booking.com are misleading so read the description on the room views

2026-09-16 • via Nuitee
G
Garry • family_with_children • us
10
We really enjoyed our stay.
Pros:

Great breakfast, clean, beautiful views, convenient location and wonderful/helpful staff.

Cons:

None.

2026-09-15 • via Nuitee
E
Eve • family_with_children • gb
8
Great staff, great location, food is good, family rooms need to cater more for teens, overall a nice hotel.
Pros:

Location was good, staff were very polite and helpful, breakfast was good. The bathroom was well equipped and clean.
We had a meal in the restaurant one evening which was lovely and the fondue was very good. The service was excellent, the restaurant has the perfect Swiss mountain feel.

Cons:

Unfortunately when we booked it, it said the room would have bunk beds. With two adult sized kids of different sexes, a sofa bed was not helpful as there is no way they’ll share a bed. This meant that my husband and myself had to use the sofa bed which was fairly uncomfortable.
We were also told by the gentleman on reception that we would have views of the Eiger but the room was in fact on the side with no such views.
There was only one fan and it was warm in the room. Luckily we were able to get another one which helped. The mini bar did not cool the drinks so we didn’t make full use of it being restocked every day. We did advise reception but this was not resolved.

2026-09-15 • via Nuitee
E
Eugene • couple • us
10
2026-09-15 • via Nuitee