The SIGAR Hotel at Sutera Bay

Hotels
8.5 (397 reviews)
Sutera Bay, Sadong Jaya, 88100 Kota Kinabalu, Sabah , Kota Kinabalu , my

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Diluted toiletries
Limited breakfast options

Categories

Cleanliness
7.96
Some reviews mentioned wear and tear, diluted toiletries, and challenges with housekeeping.
Service
8.93
Friendly staff and overall good service reported, although some issues with housekeeping noted.
Location
8.97
Convenient location with amenities nearby, despite some parking challenges.
Room Quality
8.42
Rooms are nice but soundproofing is an issue.
Amenities
8.45
Nice amenities like a pool and convenience store, but breakfast options are limited.
Value for Money
8.91
Mixed feedback on pricing for parking and amenities, but overall considered fair for the quality.
Food and Beverage
7.46
Limited options at the convenience store and wish for better in-house dining.
Overall Experience
8.93
Generally positive experience with notable room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:04

Property Description

Luxurious Rooms and Amenities - Enjoy well-equipped rooms with modern facilities like flat-screen TVs, free WiFi, and premium toiletries.

Relaxing Outdoor Pool - Take a dip in the refreshing outdoor swimming pool while enjoying stunning views of the city.

Convenient Location - Situated near popular attractions like the Filipino Market Sabah and Sabah State Museum, our hotel offers easy access to key destinations in Kota Kinabalu.

To experience comfort and luxury in the heart of Kota Kinabalu, book your stay at The Sigar Sutera Bay by Homesuite' 丝阁精品酒店.

Important information:

The cleaning service is only included for stays of 5 nights or more. For other stays, a cleaning service can be arranged upon request for an additional charge.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 397 reviews
Cleanliness: 7.96
Service: 8.93
Location: 8.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
S
Sungai family_with_children my
10
2026-06-06 via Nuitee
N
Norhayati solo_traveller my
10
My choice
Pros:

Terbaik...Sy akn dtng lg dgn family👍

Cons:

None

2026-06-06 via Nuitee
N
Noor solo_traveller id
8
Pros:

The fact that it is a new property gives a positive impression

Cons:

The parking is not for free

The cleaning staff was late to do the job on the. Second day of our stay, she only did tha after 2 pm, when we were already back to the hotel for some rest

2026-06-04 via Nuitee
S
Samantha extended_group my
10
2026-06-03 via Nuitee
A
Anna Clarisse couple ph
8
2026-06-03 via Nuitee
A
Anna Clarisse couple ph
8
2026-06-03 via Nuitee
A
Anna Clarisse solo_traveller ph
8
2026-06-03 via Nuitee
M
Mandy solo_traveller gb
10
Borneo is fabulous and the hotel was just perfect
Pros:

Very clean , lovely staff , a very special thank you to Hannah . My stay was perfect 😍

Cons:

Nothing not to like

2026-06-02 via Nuitee
R
Robina couple au
8
Really nice, modern clean hotel, 5 minute drive to city centre
Pros:

Modern, clean, nice pool and restaurant

Cons:

Toooooo many little children, the pool was always packed with only two sun lounges available to use…we never got one

2026-06-02 via Nuitee
Z
Zue family_with_children my
10
The room was very clean, comfortable, and well-maintained. We had a pleasant stay and appreciated t
Pros:

The room was very clean, comfortable, and well-maintained. We had a pleasant stay and appreciated the cleanliness throughout the hotel. Highly recommended..!

2026-06-01 via Nuitee
D
Daniel solo_traveller my
7
2026-06-01 via Nuitee
H
Hirdawati solo_traveller my
10
Pros:

Room comfortable,dan affordable to stay

Cons:

The pool is small

2026-05-31 via Nuitee
R
Rine solo_traveller my
9
Pros:

Almost everything are great.

Cons:

The pillows are quite hard and uncomfortable.
And they took quite some time (after calling them twice) to deliver the extra bath towels to our room due to not enough bath towels provided.

2026-05-29 via Nuitee
D
Diyana extended_group bn
9
2026-05-28 via Nuitee
M
Mohd Bidazulhaiziz solo_traveller my
9
2026-05-26 via Nuitee
A
Ag Alizan couple my
10
Pros:

mantap

2026-05-25 via Nuitee
M
Mohammed couple bn
10
2026-05-25 via Nuitee
L
Lee solo_traveller my
10
2026-05-25 via Nuitee
P
Pika_Lilith solo_traveller my
9
2026-05-24 via Nuitee
P
paul couple my
9
2026-05-22 via Nuitee