فندق كابيتال جيست Capital Guest hotel

Hotels
7.6 (507 reviews)
مكة المكرمة , Makkah , SA

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unprepared rooms
Poor customer service
Limited amenities

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including water on the floor and unprepared rooms.
Service
7.95
Staff friendliness noted, but significant concerns about customer service training and responsiveness.
Location
8.49
Location described positively, though some reviews mentioned difficulty in accessing transportation.
Room Quality
6.94
Issues with room readiness, small beds, and limited amenities highlighted.
Amenities
7.47
Mixed feedback on amenities, with specific complaints on the lack of basic supplies and equipment.
Value for Money
7.43
Perception of value affected by several unresolved issues during the stay.
Food and Beverage
7.98
Food and beverage service not explicitly mentioned, but tea supply issues noted.
Overall Experience
8.05
Overall experience mixed, with positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Prime Location in Makkah
Modern Amenities
Stunning Garden Views

Plan your pilgrimage or Umrah with ease at Capital Guest كابيتال جيست العزيزية الجنوبية. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Luxurious Room Features
Relax in well-appointed guest rooms with air conditioning, fridge, and city views. Pamper yourself in the private bathroom with complimentary toiletries and a hairdryer for a comfortable stay.

Nearby Religious Sites
Explore Hira Cave, Masjid Al Haram, and Zamzam Well in close proximity, making your spiritual journey hassle-free.

Book your stay at Capital Guest كابيتال جيست العزيزية الجنوبية for an unforgettable experience in Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 507 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
M
Md Aamir • extended_group • sa
5
2026-11-07 • via Nuitee
S
saud • extended_group • sa
10
2026-11-06 • via Nuitee
J
Jamshed • extended_group • ru
6
2026-11-05 • via Nuitee
أحمد مرعي • solo_traveller • sa
4
ياليت تغير الأثاث
Pros:

جميل بس مشكلتهم الأثاث قديم

Cons:

الطراحه قديمه الإسفنج قد راح منها

2026-11-02 • via Nuitee
A
Ahmed • solo_traveller • sa
5
2026-11-02 • via Nuitee
A
Alamin • couple • bd
10
Pros:

Just amazing. Really I am impressed. Very good location this hotel. And hotel stuff behavior respectful. very clean room and corridor. Really I am setisfied. Next time when I am going to Makkah obesly I want to staying this hotel.

2026-11-01 • via Nuitee
سالم • family_with_children • sa
8
2026-11-01 • via Nuitee
A
Alamin • couple • bd
10
2026-11-01 • via Nuitee
عبدالباري • couple • sa
10
2026-10-30 • via Nuitee
الثقفي • couple • sa
8
ممتاز
Pros:

القرب من الحرم و المسجد القطري

Cons:

لا يوجد ماء بالغرفة
مرتبة السرير غير مريحة
المخدات عالية
لا يوجد مطعم بالفندق
المواقف قليلةً

2026-10-28 • via Nuitee
K
Kutaiba • extended_group • de
10
Pros:

ممتازين

2026-10-27 • via Nuitee
عطيه احمد الزبيدي • couple • sa
9
2026-10-27 • via Nuitee
M
Mukhammed • family_with_children • ru
10
2026-10-25 • via Nuitee
K
Khaled • family_with_children • sa
7
2026-10-24 • via Nuitee
I
IMRAN KHAN • extended_group • sa
10
2026-10-24 • via Nuitee
M
Mohamed • extended_group • eg
5
Pros:

الاستقبال اكثر من رائع

2026-10-23 • via Nuitee
احمد • couple • sa
10
2026-10-23 • via Nuitee
K
Kutaiba • extended_group • de
10
Pros:

Unser Aufenthalt im Capital Guest Hotel war einfach hervorragend und hat unsere Erwartungen in jeder Hinsicht übertroffen. Wir waren mit der Unterkunft rundum zufrieden. Besonders begeistert haben uns die Gastfreundschaft der freundliche Service die angenehme Atmosphäre und die gute Lage. Wir haben uns vom ersten Moment an willkommen und wohlgefühlt. Das gesamte Erlebnis war ausgezeichnet und hat unseren Aufenthalt in Mekka noch schöner gemacht. Wir können dieses Hotel uneingeschränkt weiterempfehlen und würden jederzeit sehr gerne wiederkommen. Vielen Dank für die wunderbare Gastfreundschaft!

2026-10-23 • via Nuitee
حمود • couple • sa
10
2026-10-22 • via Nuitee
M
Mahmoud • extended_group • sa
10
2026-10-21 • via Nuitee