فندق كابيتال جيست Capital Guest hotel

Hotels
7.6 (507 reviews)
مكة المكرمة , Makkah , sa

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Unprepared rooms
Poor customer service
Limited amenities

Categories

Cleanliness
6.48
Multiple mentions of cleanliness issues, including water on the floor and unprepared rooms.
Service
7.95
Staff friendliness noted, but significant concerns about customer service training and responsiveness.
Location
8.49
Location described positively, though some reviews mentioned difficulty in accessing transportation.
Room Quality
6.94
Issues with room readiness, small beds, and limited amenities highlighted.
Amenities
7.47
Mixed feedback on amenities, with specific complaints on the lack of basic supplies and equipment.
Value for Money
7.43
Perception of value affected by several unresolved issues during the stay.
Food and Beverage
7.98
Food and beverage service not explicitly mentioned, but tea supply issues noted.
Overall Experience
8.05
Overall experience mixed, with positive and negative aspects highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:50

Property Description

Prime Location in Makkah
Modern Amenities
Stunning Garden Views

Plan your pilgrimage or Umrah with ease at Capital Guest كابيتال جيست العزيزية الجنوبية. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk.

Luxurious Room Features
Relax in well-appointed guest rooms with air conditioning, fridge, and city views. Pamper yourself in the private bathroom with complimentary toiletries and a hairdryer for a comfortable stay.

Nearby Religious Sites
Explore Hira Cave, Masjid Al Haram, and Zamzam Well in close proximity, making your spiritual journey hassle-free.

Book your stay at Capital Guest كابيتال جيست العزيزية الجنوبية for an unforgettable experience in Makkah.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.6
Based on 507 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 6.94
Amenities: 7.47
Value for Money: 7.43
Food and Beverage: 7.98
Overall Experience: 8.05
M
mohammad • solo_traveller • sa
10
2026-09-05 • via Nuitee
F
feiji • solo_traveller • mr
10
Ce fut un réel plaisir de séjourné dans votre hotel
Pros:

Le personnel très accueillant et aimable

Cons:

Rien , tout était parfait

2026-09-05 • via Nuitee
S
Sahid husen • couple • sa
3
I will think twice if i want to stay here
Pros:

This is the third time I came. But this time I was disappointed. AC was not working and having abnormal sound. No towels and other stuff.

Cons:

Location because of Masjid e qatari

2026-09-03 • via Nuitee
S
Salah • solo_traveller • dz
5
2026-09-02 • via Nuitee
E
Eldib • family_with_children • sa
6
2026-08-31 • via Nuitee
A
Abdullah • solo_traveller • gb
9
2026-08-30 • via Nuitee
S
SAUD • family_with_children • sa
10
اقامة مريحة و مميزة
Pros:

إقامة رائعة ، الفندق نظيف وهادي جداً والغرف مريحة ومرتبة، والخدمة ممتازة من لحظة الوصول حتى المغادرة. طاقم العمل متعاون وبشوش ويهتم براحة النزلاء. كما أن خدمة المواصلات إلى الحرم كانت منظمة ومريحة. تجربة جميلة وسأكرر الإقامة بإذن الله.

Cons:

لاشيء

2026-08-28 • via Nuitee
A
Abdul • couple • sa
10
Pros:

الموظفات السعوديات متعاونين جدا جزاهم الله خير

Cons:

لاشي

2026-08-25 • via Nuitee
A
Abdullah • solo_traveller • gb
9
Pros:

الفندق موقعه رائع يبعد عن الحرم 5 دقائق بالسيارة. تواجد سيارات الأجرة 24 ساعه 5 الى 10 ريال المشوار.
يوجد مطاعم وبقالات ومحلات كثيرة قريبة جدا من الفندق
انصح به .

Cons:

لا يوجد

2026-08-21 • via Nuitee
D
Dfffgg • solo_traveller • sa
7
2026-08-18 • via Nuitee
د.محمد • family_with_children • sa
7
2026-08-16 • via Nuitee
A
ABDULRAHMAN MAJED • solo_traveller • sa
10
2026-03-21 • via Nuitee
A
Alaaddin • family_with_children • tr
6
Pros:

The view was good in suit

Cons:

Restaurant was very bad, not good cleaned

2026-03-21 • via Nuitee
احمد • couple • sa
8
2026-03-21 • via Nuitee
E
Ezzo • couple • lb
8
Pros:

الأخوات على الاستقبال

2026-03-21 • via Nuitee
M
Mohammed • couple • sa
10
Good
Pros:

Parking

Cons:

Toilets

2026-03-21 • via Nuitee
T
Teksin • extended_group • tr
4
Kabe’ye yakınlığı haricinde iyi değil
Pros:

Yakınlığını

Cons:

Oda temizliği,ilgisizliği,

2026-03-21 • via Nuitee
F
Farraj • solo_traveller • sa
4
2026-03-20 • via Nuitee
A
Ali • extended_group • se
3
Pros:

Nothing

Cons:

Small bed and no clean

2026-03-20 • via Nuitee
احمد • couple • sa
8
فندق جميل وقريب من الحرم وخيار ممتاز مقابل السعر
Pros:

قريب ونظيف وقيمة جيدة مقابل المال

Cons:

الحمام يحتاج صيانة

2026-03-20 • via Nuitee