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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Leisure Centre and European Restaurant
Experience luxury at The Crown Spa Hotel with its state-of-the-art leisure centre and exquisite European dining options.
Elegant Spa and Fitness Facilities
Indulge in relaxation at the Crown Spa Health Club's modern fitness centre, sauna, spa bath, and steam room. Pamper yourself with a variety of indulgent treatments in the elegant spa salon.
Quality Dining and Scenic Views
Enjoy a culinary journey at Taste Restaurant, showcasing the best of Yorkshire produce. Wake up to a delightful continental breakfast and unwind with drinks at the stylish bar while soaking in picturesque views of South Bay.
Book now to immerse yourself in a world of luxury and comfort at The Crown Spa Hotel.
Please note that on-site parking is limited at a seasonal surcharge, but nearby on-street parking is available, with local parking permits issued by the hotel upon check in.
Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.
Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
Children from 3 years old to 7 years old stay for £15 per person per night when using an available extra bed.
Children from 8 years old to 15 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 2.50 per day.
Location
Guest Reviews
Fine
Not being able to get a table in the restaurant after driving 6hrs to get to the hotel because they had a wedding and another group. I booked last year they should have contacted me when they realised there was a problem not when I booked in and I couldn’t cancel. Having booked a place in the car park all the places were occupied mostly by people that hadn’t booked including a post office van. Perhaps it was the fact that I had one of the most expensive rooms in the hotel!
Spacious, clean and comfortable room
Friendly staff
Dining area was a bit cold
Light sensors in hallway need adjusting so come on a few seconds earlier especially at the top of stairs
The property should not be sold as a 4 star its probably not even 3 the property is well worn out especially outside and breakfast was none existent we waited 20 mins for food come out so did lots of others we couldn't wait any longer have e mailed the general manager for a refund for breakfast not received sent 3 e mails now with not even a reply the place was very very poor probably one of the worst I've ever stayed in value for money was no where near probably 1/3 of the cost would have been fair but stiil not worth it
most of it
Nothing
Everything, faded glory the hotel is living in the past well past its sell by date. The rooms were basic, not clean and everything just seemed well used.
Everything was really good. The choice at breakfast was excellent. The room was very comfortable and overall a really enjoyable stay.
We booked for dinner and was disappointed with the choice of menu although what we chose was very nice.
Lovely hotel, 4th time staying here. Fabulous seaside view. Staff friendly
Room was very warm, although didn’t spoil our break
The breakfast was average. Better selection of fresh fruit would have been appreciated.
See above
Great location. Beautiful view.
Fabulous amenities. Staff very helpful and friendly.
Seagulls trying to come in the open window at 5am .
Hotel was good, a bit dated but lovely all the same , sauna n spa were top
Mosquito's in the bedroom with no ac or screens on windows
Roommate on 5th floor extremely hot no air con just a ceiling fan windows could open slightly for safety I guess extracted fan noisy all night would not switch off .Spa facility’s aged and un inviting jacuzzi barely warm pool cold steam room and sauna room completely in darkness no light to see your way very aged barely on .poor. Then Breakfast we was told delivery had not arrived for cooking so only limited selection on offer but still at full price £15.75 per person??? This Hotel does not give value for money in our opinion.
The view from the outside of the hotel
Spotless. friendly staff. Great location
The breakfast system isn't set up to accomodate disabled people. I struggled up & down she short stairway to the upper dining area, whereas if the food was located in the lower rooms it would give us an option to help ourselves. Disabled people don't always want things done for them. We appreciate any help, but also appreciate the opportunity to remain independent
We didn’t have breakfast
The room was so dirty the carpet was disgustingly dirty the windows we sprayed bad with bird poo and the view was terrible cupboard for my clothes full of dust
It was nice to see the use of space for the gym and the spa, it seemed well used. The steam room and sauna area was very new and was welcomed. The pool although cold was nice and the spa pool was reasonably warm and energetic with bubbles. It was all a little outdated and in need of repair not tape and plasters... 2nd Room was big but both doors didn't open and it caused the room to be overly warm and stuffy. Bathroom was big enough but smelt musty. We did enjoy it though, and the staff were really friendly and helpful.
Lastly the view from the 2nd room we tried on was B.E.A.utiful... The sea and the sun going down, so nice. Its worth it just for that.
Car park cost me an extra £30 when on booking it read to me that they had parking but I didn't catch the extra cost so think that one through. The hotel is looking warn and repairs look to be hacks and not a good job. The bathroom smelt of damp and musty, the beds could have been comfier, pillows weren't great either. (That's why I always take my own!)
The view from the first room was miserable, pipes and a roof, it was grim. My partner is a bit of a ponce so she was having none of it and demanded we changed and I'm glad we did. It was a small expense to upgrade but worth every penny.
The state of the changing room. The floors were filthy and didn't look like they had regular cleaning, this was disappointing and lockers were aging.
Not a lot
Staff dont care on reception the place hasnt got a nice vibe anymore our room had the heating on full time you couldnt turn it down or off they must of known so put a big table fan in which was too noisy when on to sleep breakfast wasnt ready for opening time waited 20 minutes for beans then gave up overall a really bad experience i have been staying there at least once a year for the last 20 years sadly i will not be going back the special place we had is gone due to lack of understanding and cheerfulness which made it special
Nice room , parking .
Woken in the night by an argument in the corridor. Earlier, about 10.0 pm, someone tried our door , it left us feeling uncomfortable
The room was OK but the breakfast was dismal! The presentation of the fruit was not enticing, and the fried eggs cold. Coffee and tea undrinkable! The only good thing about the breakfast was the sausage! We didn't check the spa.
as above
Nice building could look so much better
Carpets were all stained furniture needs updating, windows were full of seagull muck member of staff on reception not very nice couldn’t make tea in the room hot water coming out of both taps,
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