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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Yoga classes
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Luxurious Leisure Centre and European Restaurant
Experience luxury at The Crown Spa Hotel with its state-of-the-art leisure centre and exquisite European dining options.
Elegant Spa and Fitness Facilities
Indulge in relaxation at the Crown Spa Health Club's modern fitness centre, sauna, spa bath, and steam room. Pamper yourself with a variety of indulgent treatments in the elegant spa salon.
Quality Dining and Scenic Views
Enjoy a culinary journey at Taste Restaurant, showcasing the best of Yorkshire produce. Wake up to a delightful continental breakfast and unwind with drinks at the stylish bar while soaking in picturesque views of South Bay.
Book now to immerse yourself in a world of luxury and comfort at The Crown Spa Hotel.
Please note that on-site parking is limited at a seasonal surcharge, but nearby on-street parking is available, with local parking permits issued by the hotel upon check in.
Please note that for group bookings of 5 to 9 rooms or 28 nights, a nonrefundable prepayment of 10% is required.
Please note that for group bookings of 10 rooms or more, a nonrefundable prepayment of 20% is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
Children from 3 years old to 7 years old stay for £15 per person per night when using an available extra bed.
Children from 8 years old to 15 years old stay for £30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs GBP 2.50 per day.
Location
Guest Reviews
Book a room with the option of two single beds or a double bed. We took the option of a double bed which was confirmed by the hotel itself, but ended up with two singles 🙄
The bed was comfortable, nice location. The Spa was great.
We were woken at 6:30am by the extractor fans, loud music and loud voices of people working in the hotel, we assumed it was kitchen staff. Due to this we would recommend requesting a room away from the kitchen.
The staff.
The general poor state of the entire building, which is in desperate need of refurbishment if it is to justify its ridiculously high and inappropriate pricing.
We would not recommend nor choose to stay there again.
Staff were friendly and helpful. Bedroom had lovely bay window with view over town but really needed redecorating and new carpet. Bed was comfortable and bathroom was good.
Very tired decor throughout. Dinner menu had only 3 starters and one was unavailable as was one main course. Breakfast was poor - pastries ran out and weren't replaced - poor quality produce
Location
Room was very tired and dated, filthy windows and water marked ceiling, needs a complete refurb definitely not worth £179 a night
Room clean and spacious but very dated.
Corridors smelt like carpets needed cleaning or chabging.
sea views and location
It is very dated in the bedrooms and would benefit from a deep clean of floor coverings
Windows dirty
Lovely comfy and quiet room
Great location
It was short stay the room was clean and comfortable i will book again very Happy with everything
Marked it down as ceiling fan and light didn't work, called reception and was delivered a stand up fan straight away
Fan not eorking
the hotel didnt have any air conditioning in the room it was like 100 degrees in the room
Breakfast was quite good with a wide choice and things being replenished quickly.
Our first room had central lights not working and no TV signal. We then moved to an "executive" room on the top floor - which had no hot water, and no USB ports and many of the three-pin plug points were not functioning. We even had a third room offered. So, to shower, we had either to get dressed and shower in the spa or, on our first morning, we could get dressed and use the room we had vacated the night before.
The room on the top floor had noises above - perhaps rats / mice in the roof space. Footsteps were too fast to be birds.
Carpets needed cleaning... The devan bed was on show and mucky
One lady on the front desk very helpful
I appreciate check in was 15:00, when on arrival at the hotel and going to reception at 14:45 yes you can check in but cannot have the key to your room until 15:00 is ridiculous only to rejoin the queue of people checking in,15 minutes later to get the key for your room! The room very dated and smelt very strongly of cigarette smoke, pink lights in the bathroom, not sure what that is all about. Definitely not a 4 star hotel.
The property is in a good location and pleasing to the eye from the exterior but inside very dated and in distress
We paid over £300 for a dirty very basic room to the point I slept on a bath towel
breakfast good swimming pool lovely and hot tub
resturant food at night
There was no blind on our window - it was there but not attached. We asked three times for it to be attached (we were woken at 5am each day by the light coming into the room) but nothing was done. Also, at one point there was warm water coming from both basin taps, and for the last day there was no hot water from the shower. We were not aware beforehand that the hotel was such a steep climb from the town (my wife is 81) which meant we were obliged to use taxis a lot. I chose the hotel because, according to the map, od its proximity to the beach at the Spa; there was no indication that there was 150ft cliff in between.
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