Waterfront Insular Hotel Davao

Hotels
7.3 (662 reviews)
Lanang , Davao City , PH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Spacious outdoor area
Friendly staff
Great natural ambiance
Cons:
Cleanliness issues
Outdated facilities
Poor customer service

Categories

Cleanliness
6.01
Multiple reviews mention cleanliness issues, especially with room quality and pool maintenance.
Service
7.98
Mixed reviews; while some praised the staff, others noted poor customer service responsiveness.
Location
8.52
The location was described positively, emphasizing its natural surroundings.
Room Quality
6.97
Mention of outdated rooms and recurring issues with room conditions.
Amenities
6.5
Amenities were noted as lacking, specifically the need for an upgrade in the pool and fitness center.
Value for Money
6.96
Some reviews criticize the value given service and quality shortcomings.
Food and Beverage
7.51
General sentiment on food options being limited, but not overtly criticized.
Overall Experience
7.98
The overall experience was mixed; some found it good while others were quite dissatisfied.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:54

Property Description

Luxurious Accommodation
Experience comfort and style at Waterfront Insular Hotel Davao with air-conditioned rooms featuring modern amenities including flat-screen cable TV, safety deposit box, and minibar. Enjoy the private balcony in each room for a relaxing view of the pool.

Dining Options
Indulge in a variety of culinary delights with 5 dining options at the hotel. From a breakfast and lunch buffet at Cafe Uno to freshly grilled seafood at La Parilla, there's something for every palate. Don't miss out on the karaoke fun at Vinta Bar!

Relaxation and Recreation
Unwind by the outdoor pool with natural landscape views or stay active at the fitness centre. With free WiFi throughout the property, convenient airport shuttle services, and proximity to key attractions, your stay at Waterfront Insular Hotel Davao promises to be memorable.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 662 reviews
Cleanliness: 6.01
Service: 7.98
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 7.51
Overall Experience: 7.98
S
Sundrex • family_with_children • gb
1
Very disappointed with the property in general. Everything is falling down and has never maintained or upgraded. Definit
Pros:

The property is old and dilapidated. There was heavy rain during our overnight stay and the room was leaking. The hallway was leaking as well and they had to put a pail to collect water.

Cons:

The facilities had never been upgraded. The floors to our room were all scratched and stained. The toilet was mouldy and the air conditioning was close to non existent. It was very warm.

2026-09-14 • via Nuitee
C
Christopher • couple • gb
7
2026-09-12 • via Nuitee
L
Louisa Dayot • family_with_children • ph
7
2026-09-07 • via Nuitee
D
Danny • extended_group • nl
7
Pros:

Personeel, ligging

Cons:

Douche en achterstallig onderhoud.

2026-09-05 • via Nuitee
Q
Quillo • solo_traveller • us
5
Cons:

Check in time was 3pm. Didnt get our rooms until 3 hrs after.

2026-09-04 • via Nuitee
R
Rea • extended_group • gb
10
Amazing
Pros:

Spacious

Cons:

Toilet not upgraded

2026-09-02 • via Nuitee
R
Robert • solo_traveller • fr
5
Past glory
Pros:

Location, on the waterfront, near the airport.

Cons:

This was my second stay at this hotel and it will w my last. Although clearly still liked by the Philippino crowd, the hotel is becoming a relic and clearly the management hasn't really understood the necessity of renovating the rooms to a much better level. In our room the effort was done to install new shower heads with the direct result that I needed to bow for each shower so I could get wet.
We could clearly hear each conversation of our neighbours in our room, the lighting of the rooms is back from the seventies, a few plugs, snotty staff etc.
Previously, the breakfast was impressive but it is clear now that the staff is working very hard to get the basics right as the number of staff is too few and issues like making sure all bread, juice, food are present and refilled are not done in time.

2026-08-31 • via Nuitee
K
Krizzia • extended_group • ae
8
2026-08-30 • via Nuitee
K
Krizzia • extended_group • ae
10
We stayed for 10 nights for whole duration. It was lovely place, near the city and most of all the staff are all friendl
Pros:

I like the location, the accessibility and the staff are so friendly. Its a lovely place to be. Not high rice building, you feel like you are with the nature.

Cons:

I didnt like how cold the jacuzzi is and pool is so deep for someone who doesnt know how to swim.

2026-08-30 • via Nuitee
A
Audie • solo_traveller • ph
8
Pleasant
Pros:

Beach access

Cons:

Shower-water pressure not strong

2026-08-26 • via Nuitee
R
Rea • extended_group • gb
10
2026-08-25 • via Nuitee
R
Richard Neugebauer • solo_traveller • cz
8
Pros:

The hotel is top 5stars, excellent room service, also at the pool, great breakfast.

Cons:

The beach is useless.
Some parts obviously need maintanance.

2026-08-21 • via Nuitee
T
Tamara • extended_group • au
3
Very disappointing and inconvenient
Pros:

Location and the grounds were the best part as they were well kept.

Cons:

The service was terrible. We had lots of issues with our reservation due to the lack of front desk experience. Our toilet needed maintenance and it took half a day for someone to come fix it with no alternative offered while waiting for a solution - I told them im pregnant and it wasn’t acknowledged that I would need easy access at all times. There’s a card in the room that says you can speak to front desk using WhatsApp because no one was answering the phones and of course no was was also replying to my messages on the app about asking for our bags to be delivered or for the toilet fixing updates. No responses and when we left there was no apology and again no acknowledgment of how uncomfortable our stay was. There was issues trying to charge food back to rooms even though we had given them a $4000 peso cash deposit for incidentals. Definitely won’t be coming back and won’t be recommending.

2026-08-19 • via Nuitee
P
Petra • solo_traveller • hu
9
Pros:

The property is very convenient if you want to go to the Samal island, many ferry options are close.

Cons:

The sea is very dirty, and even though the hotel has a beach, you are not allowed to go to the water.

2026-08-19 • via Nuitee
T
Timothy • solo_traveller • us
8
2026-08-18 • via Nuitee
J
Julia • couple • it
6
Pros:

Location was great and bed comfortable

Cons:

The bathroom was full of water, rooms very dated and very noisy

2026-08-15 • via Nuitee
G
GBarde • solo_traveller • ph
10
2026-08-04 • via Nuitee
J
JONATHAN • couple • kz
10
Perfect for get away. Very near the city center.
Pros:

Very near the international airport. The landscape, plants and trees are refreshing.

2026-08-03 • via Nuitee
P
Petrus • solo_traveller • nl
6
Mooie locatie maar kamers hard toe aan opknapbeurt.
Pros:

Personeel aan de receptie. Tuin en zwembad zijn heel netjes en geeft je echt een tropische sfeer.

Cons:

De kamer. Helaas hebben de kamera hunnbeste tijd gehad. Het slot innde schuifdeur naar balkon was kapot en deur kon alleen afgesloten worsen met een ketting. Het bad was enorm beschadigd door slijtage. De kranen vielen bijna van de muur. Een renovatie is zeer hard nodig. Anders is de kamer de orijs niet waard.

2026-07-25 • via Nuitee
B
Bembenuto • couple • au
8
2026-07-23 • via Nuitee