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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Non-smoking throughout
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Outdoor pool
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Daily housekeeping
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Pool with view
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Rooftop pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Thermometers for guests provided by property
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Key card access
Review Highlights
Categories
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Property Description
Experience comfort and convenience at Leo Palace Hotel New Wing, WTC Kuala Lumpur, perfectly situated opposite PWTC Dewan Tun Razak 1 and 2.
Stylish Accommodations
Our air-conditioned rooms are designed with modern elegance, featuring flat-screen TVs and private bathrooms with shower facilities, ensuring you feel right at home during your stay.
Delicious Dining Options
Start your day with a delightful buffet breakfast at Leo Garden Cafe, offering a tantalizing selection of local and Western cuisines. Explore nearby Malaysian restaurants just a short stroll away for even more culinary delights.
Convenient Amenities
Enjoy free WiFi, complimentary parking, and round-the-clock reception service. Unwind with a relaxing massage at our spa, or make use of our laundry and meeting facilities to cater to your every need.
Don’t miss out on an unforgettable stay; book your room today!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
Location
Guest Reviews
Ok
Ok
The venue was strategic but if you come with car, it will be a little bit difficult since you have to fight for the parking. Unless if it’s past 5pm, because you just park anywhere.
Завтрак вкусный, но очень рано, с шести утра. Бассейн хороший, номера небольшие, балконов нет. но чисто, персонал очень доброжелательный. за такую цену очень хороший вариант размещения
в номерах поставить сушилки для одежды
Near to restoran
Parking, cleanliness, there are only 2 pillows
The staff at the reception was nice and tried to accommodate us after complain and to offer us a better room. The cleaning service was also ok but the rooms are older than they look at the photos... there were some stains at the bed polster etc.
We got first smaller room than the one we booked and was shown on the photos. After complaining we got the right one. AC was old and did not work... we changed to another room but AC there was also very bad. The hotel and rooms are older and not in such good condition as shown on the photos although we were in the "new wing". We were relying on reviews what was mistake, especially if you are a Westerner and expect the same hygenic and any other standard.
La ubicación
La piscina estaba llena de pelos largos negros. No la habían limpiado en años.
En la habitación no había mucha luz . Y el lavabo daba asquete. Estaba renegrido .
Äußerst positiv bewerte ich, dass die Rezeption durchwegs mit 2 freundlichen u. hilfsbereiten Personen besetzt war.
Everything ok
Everything ok
Breakfast was ok. Pool was ok. Staff was ok.
The room that they gave was very smelly and noisy.
I put in my request and none was given. The staff keep asking for money for room upgrade which made my wife very uncomfortable. 👌
STAFF BAHAGIAN RECEPTIONIST SEMUA FRIENDLY
BREAKFAST OK, JUST DIA PUNYA CHEF TAK PROPER FOR ME , PAKAI SELIPAR SAHAJA AT LEAST BERKASUT . KAKU PANJANG JUGA
Miserable
You only cater for locals
Any help In communication would have helped
I like nothing. Room is very bad. Staff is unresponsive
I paid the full amount in advance, but unfortunately the room condition was completely unacceptable and I was unable to stay there.
The room was very dirty, had a strong cigarette smell, and the actual condition was very different from what was shown on Booking.com. I did not feel comfortable or safe staying in the room.
Since I paid in full but could not use the room because of its unacceptable condition, I am requesting a refund for the amount paid. I also have photos/videos showing the actual condition of the room as evidence.
I hope Booking.com and the hotel will review this complaint seriously and provide a fair refund.
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