Sercotel Alcalá 611

Hotels
8.8 (5184 reviews)
Alcalá, 611 - 613 , Madrid , es

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Food and Beverage
Cons:
Room Quality
Amenities

Categories

Cleanliness
8.74
Overall positive remarks on cleanliness, though some concerns were noted.
Service
9.11
Many reviews praise the staff as friendly and helpful.
Location
9.15
Location is frequently praised, being close to transportation and local attractions.
Room Quality
8.5
Mixed feedback; while some find rooms comfortable, others noted size issues.
Amenities
8.73
Amenities were called standard for hotel tiers but some had issues with breakfast options.
Value for Money
8.79
Generally perceived as a good value, especially for locations near the airport.
Food and Beverage
8.64
Food quality received positive remarks, though not all options were available.
Overall Experience
8.71
Overall positive experiences reported, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:23

Property Description

Convenient Location
Hotel Sercotel Alcala 611 is strategically situated near the IFEMA Exhibition Centre and Canillejas Metro Station, offering easy access to both business and leisure travelers.

Modern Rooms and Amenities
The bright and air-conditioned rooms at Hotel Sercotel Madrid Alcalá 611 feature internet access, satellite TV, and private bathrooms, providing guests with comfort and convenience during their stay.

Excellent Facilities
Guests can enjoy a buffet breakfast, relax by the seasonal outdoor pool, or explore the terrace and garden areas. With room service available and private parking on-site, Hotel Sercotel Alcala 611 ensures a pleasant and hassle-free experience for all visitors.

Book your stay at Hotel Sercotel Alcala 611 now for a memorable and convenient experience in Madrid!

Important information:

Please note that the swimming pool is open from June 18th until September 18th.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note the reservation must be paid at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5184 reviews
Cleanliness: 8.74
Service: 9.11
Location: 9.15
Room Quality: 8.5
Amenities: 8.73
Value for Money: 8.79
Food and Beverage: 8.64
Overall Experience: 8.71
C
cringen1 • solo_traveller • no
7
2026-07-25 • via Nuitee
A
ainhoa • solo_traveller • es
6
2026-07-25 • via Nuitee
H
Hugo • couple • pt
10
2026-07-24 • via Nuitee
A
Agata • solo_traveller • pl
5
Pros:

Good localization close to the airport and bus stop, nice staff. OK for one night.

Cons:

Very dark, old and creepy. The towels and sheets had a strong vinegar smell. The bed was really old, loud and not very comfortable. No kettle in the room + not possible to make yourself some tea or coffee in the lobby.

2026-07-24 • via Nuitee
M
Maria Isabel • solo_traveller • es
9
Pros:

Todo bien
La piscina estupenda
Limpio
Personal agradable

2026-07-24 • via Nuitee
A
Aitor • couple • es
8
2026-07-24 • via Nuitee
O
Olivia • solo_traveller • us
10
2026-07-23 • via Nuitee
S
Sara • extended_group • es
8
2026-07-23 • via Nuitee
A
Antonia Fimia Alba • solo_traveller • es
3
Pros:

No reúne las condiciones en habitación para personas con movilidad reducida.
La piscina no es adaptada para el baño de personas con movilidad reducida.

Cons:

La habitación no reunía las condiciones para personas con movilidad reducida

2026-07-22 • via Nuitee
G
Gonçalves Moreno • solo_traveller • pt
10
Estadia formidável
Pros:

Localização óptima, para o aeroporto e para o centro da cidade.
Espaço exterior com piscina e bar muito acolhedores.
A cama é excelente.

Cons:

Pequeno almoço um pouco caro.

2026-07-22 • via Nuitee
Úrsula • couple • es
8
2026-07-22 • via Nuitee
R
Roseane Rodrígues • solo_traveller • es
10
2026-07-22 • via Nuitee
E
Emmanuel • family_with_children • co
10
Todo perfecto.
Pros:

Tuve una estancia genial, cómoda y sin ningún contratiempo. Pude disfrutar de los espacios sociales a gusto y todos fueron siempre muy amables.

2026-07-21 • via Nuitee
S
Sana • couple • it
9
I had a pleasurable experience while staying here.
Pros:

Very comfortable and great value for money.

Cons:

All great nothing to dislike.

2026-07-21 • via Nuitee
E
ERICKA • family_with_children • mx
7
Pros:

Me gustó la ubicación, a solo 5 minutos del aeropuerto. A destacar el trato de la chica del restaurante que está en el área de la piscina fue súper amable y atenta. La alberca bastante agradable.

Cons:

El desayuno. Es el peor que he comido. Los huevos revueltos estaban asquerosos, demasiado húmedos, tanto que parecían crudos, poca variedad

2026-07-21 • via Nuitee
N
Nahema • couple • gb
10
2026-07-21 • via Nuitee
M
Maria Paz • couple • cl
10
Piscina / ubicacion, cerca del metro y aeropuerto
Pros:

La piscina rica , limpia y grande
La pool bar ,la atención de Elena y Victoria muy amables , fue lo mejor de nuestra estadía en el hotel
Vista a la piscina buena elección
Muy aseo en la habitacion

Cons:

Los recepcionista que nos recibieron en la noche , nada de amables , falta más atención de la recepción más preocupados ,son distantes
Ubicación alejado del centro pero a
pasos del metro

2026-07-21 • via Nuitee
G
Gloria • couple • es
8
2026-07-20 • via Nuitee
G
Gianluca • solo_traveller • it
9
Buona posizione e piscina
Pros:

Piscina, camera grande, letti comodi.

Cons:

L'acqua servita a colazione é quella del rubinetto, piccolo dettaglio che può cambiare il soggiorno di chi viaggia molto. Manca acqua nel frigo delle camere, c'è solo birra.

2026-07-20 • via Nuitee
C
Christian • couple • es
10
Perfecto , cómodo y buena piscina para disfrutar en verano
Pros:

La ubicación, el área de la piscina y la buena atención del personal de recepción ! Recomendado 100% , todas nuestras visitas a Madrid siempre nos hospedamos aquí !

2026-07-18 • via Nuitee