Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Good breakfast and meal quality
Nice pool amenities
Cons:
Cleanliness and maintenance issues
Room quality variations
Some discomfort with security

Categories

Cleanliness
6.28
Multiple reviews indicate cleanliness issues, including rooms that were not adequately maintained.
Service
8.75
Staff were often described as friendly and accommodating, though some issues were noted.
Location
9.29
Numerous reviews highlight the excellent location of the hotel near attractions.
Room Quality
6.74
Some rooms were noted to be in disrepair, but others were praised for cleanliness and comfort.
Amenities
7.77
Amenities like the pool are appreciated, though some maintenance issues were mentioned.
Value for Money
7.23
Mixed reviews on value; some felt it did not meet expectations for the price.
Food and Beverage
8.28
Generally good reviews about breakfast and meals, praised for variety and quality.
Overall Experience
8.05
Despite some issues, many guests enjoyed their stay overall and appreciated various aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:55

Property Description

Luxurious Beachfront Resort

Scenic Surroundings and Convenient Location
Bel Air Resort and Spa offers a serene escape on Gili Air, with a private beach area and stunning outdoor pool. Explore nearby attractions like Sendang Gile Waterfall and Lombok International Airport easily accessible from the resort.

Comfortable Accommodation and Dining Options
Indulge in air-conditioned rooms with garden views, minibars, and private terraces. Pamper yourself in the en suite bathroom before enjoying a meal at the on-site Bel Air Restaurant, offering a diverse range of cuisines. With room service available, your culinary desires are always satisfied.

Relaxing Amenities and Services
Unwind with facilities such as bicycle rental, laundry services, and a cozy bar. Stay connected with free WiFi throughout the property and make use of additional services like fax/photocopying. Your dream vacation awaits at Bel Air Resort and Spa.

Important information:

Please note that the property requires a deposit payment. The staff will contact guests directly for payment instructions via bank transfer.

Please note that spa and gym facilities at this property are unavailable at the moment.

Please note that the bar and restaurant are under finishing construction until end of July 2024.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.8
Based on 431 reviews
Cleanliness: 6.28
Service: 8.75
Location: 9.29
Room Quality: 6.74
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 8.28
Overall Experience: 8.05
J
Joaquim • solo_traveller • pt
4
2026-09-16 • via Nuitee
I
Iliana • couple • fr
9
Super séjour ! L’emplacement est idéal.
Pros:

Nous avions initialement prévu de rester seulement deux nuits dans cet établissement avant de poursuivre notre voyage, mais nous avons finalement tellement apprécié notre séjour que nous avons décidé d’ajouter quatre nuits supplémentaires ! L’agencement de l’hôtel est vraiment très agréable, le petit-déjeuner est bon et l’emplacement est également idéal. Nous avons passé une superbe semaine de repos, au calme, dans un très bel environnement. Les chambres sont confortables et bien aménagées. Petite particularité à savoir : la salle de bain est ouverte sur l’extérieur, ce qui peut surprendre, mais cela fait aussi partie du charme et de l’expérience du lieu.
Nous garderons de très beaux souvenirs de ce séjour, qui nous a permis de vraiment déconnecter et de profiter d’une belle semaine de repos. Une très belle découverte !

Cons:

Le seul petit bémol concerne le petit-déjeuner : le choix des boissons est assez limité, avec uniquement du café ou du thé. De plus, il ne s’agit pas d’un buffet, mais d’un service à la carte( droit à un choix)

2026-09-15 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

Ubicación y confortable

Cons:

Que hay un local al lado con música en directo hasta las 2:00 y da por culo alguna noche

2026-09-14 • via Nuitee
A
Anne-laure • solo_traveller • fr
9
2026-09-11 • via Nuitee
T
TSAI I • couple • tw
10
2026-09-07 • via Nuitee
E
Emi • couple • fr
10
J’y retournerai sans problème
Pros:

Très bien situé, nous avons été très bien accueillis. La piscine est propre.
Nous avons reçu de bons conseils
Très bon petit déjeuner
Pas loin du port donc pratique pour repartir

Cons:

Pas de chance, notre première nuit, il y avait un bar à côté qui a fait du bruit jusqu’à 2h du matin… l’hôtel n’y est pour rien, ils ont même des boules Quies à disposition

2026-09-02 • via Nuitee
A
Andreas • solo_traveller • de
10
Pros:

Super freundlich und familiär, haben uns sehr wohl gefühlt

2026-09-02 • via Nuitee
C
Charlotte • solo_traveller • nz
8
2026-08-31 • via Nuitee
V
Veronica • couple • ph
10
Highly recommended place to stay at Gili Air!
Pros:

The property is right across a snorkelling spot and across the beach! It is conveniently located for sunrise viewing. The staff were all very friendly and the breakfast was good, we had the oatmeal and yogurt option everyday.

2026-08-31 • via Nuitee
M
Myles • family_with_children • gb
4
Underwhelming
Pros:

Loved the location right in front of the beach which was a major plus and why we visited the island in the first place. The staff were also super fun and friendly but at times came across a little unserious and unprofessional. Kitchen and bar area feels like it’s ran by the lost boys in the best and worse ways.

Cons:

The bathrooms were open which made me feel extremely uncomfortable, large mosquitoes would fly in along with other insects and animals. There were no fans in the bathroom so it got hot very quickly. The bathroom area should feel like a sanctuary but this turned into a nightmare and i found myself trying to avoid the bathroom and spend as little time in there as possible because of how open to the wilderness it was. The bathrooms and the room also felt very outdated and needs a bit of an upgrade. I have bitten over 10 times just in my room during my three night stay. And i found mosquitoes in my room every day. Mosquito larvae were also found in water of the dining area table plant decorations. Because of this I would definitely not stay here again.

2026-08-28 • via Nuitee
C
Claudia • couple • it
7
Una buona struttura da consigliare per chi decide di andare a Gili Airp
Pros:

Là struttura molto buona

Cons:

Troppo affollato per la vacanza che ci aspettavamo e poca spiaggia

2026-08-28 • via Nuitee
J
Jessica • family_with_children • it
10
Ci starei anche un mese
Pros:

Tutto perfetto. Gestione italiana
Il resort è nella parte più viva dell’isola. Esci fuori e ti trovi ristorantini, negozietti di tutto e di più.
Noi avevamo la villa con jacuzzi, la villa era molto grande e spaziosa.
Consiglio di provare assolutamente il ristorante del resort. Piatti curatissimi e super buoni.
Pandi (il cameriere) gentilissimo con nostro figlio.
Sicuramente torneremo

Cons:

Se devo trovare un punto critico direi che si potrebbe mettere a disposizione un phon asciugacapelli e mettere delle tende oscuranti per quanto riguarda le finestre perché la mattina alle 6.30 ci svegliava la luce, per noi non era un problema ma per qualcun altro potrebbe esserlo.

2026-08-26 • via Nuitee
A
Amit • couple • il
5
Pros:

Staff was nice !
Breakfast included
Good location and sun beds on the beach
Good AC
Pool table at the hotel

Cons:

Old rooms :( Old and ripped sheets, old towels.
Bathrooms totally needs a renovation and serious cleaning
No cleaning service

2026-08-26 • via Nuitee
S
Seghiri • family_with_children • fr
5
Personnel très serviable. propreté dans l’ensemble moyenne rapport qualite prix pas au niveau et bon emplacement
Pros:

Le personnel était très serviable et faisait tt pr faciliter. Tres bon emplacement. Petit dej top.

Cons:

La propreté est moyenne. Draps déchirés. Serviettes de douche avec des taches malgré l’odeur de la lessive et déchirée. Nous avons eu bcp d’araignées et de cafards. La piscine quand nous sommes arrivés était trop chargé en chlore j’ai dû demandé une intervention pour traiter le point.

2026-08-24 • via Nuitee
D
Devouassoux haimeur • solo_traveller • fr
9
Très bien
2026-08-20 • via Nuitee
C
Cappello • couple • it
9
Pros:

Struttura vicino al porto, comodo da raggiungere a piedi dal lungomare. Personale cordiale e accogliente. Camera pulita, colazione molto buona.

Cons:

Aggiungerei più scelta alla colazione

2026-08-19 • via Nuitee
L
Lydie • family_with_children • fr
8
Pros:

- la taille de la chambre
- la literie assez grande pour dormir à 3 avec un enfant
- la douche à l'extérieur
- la qualité du petit-déjeuner
- le verre de bienvenue
- le service de laundry

Cons:

- absence de sèche cheveux
- piscine pas toujours propre (il y a un grand arbre juste au dessus)
- la salle de bain à l'extérieur peut amener des moustiques et gecko même en fermant la porte
- pas beaucoup d'eau chaude

2026-08-18 • via Nuitee
S
stuart • extended_group • au
8
Amazing staff, great location, good value fur money
Pros:

Amazing staff

2026-08-13 • via Nuitee
M
Michał Frejnik • solo_traveller • pl
9
Prywatna willa z prywatnym basenem, w miłym i wygodnym hotelu wymagającym remontu.
Pros:

Willa z basenem daje dużą prywatność i wygodę.
Jest się odizolowanym od wszystkich. Nikt nie podgląda i nie zagląda.
Odpoczynek tam to przyjemność. Basen jest duży i przyjemny. Leżaki, stefy relaksu, dużo miejsc do siedzenia, leżenia i jedzenia
Bliskość morza, to ogromny plus.
Bardzo smaczne śniadania w cenie.
Przemiły młody personel.
Sprzatajacy starają się bardzo i są super uprzejmi i mili, ale willa wymaga gruntownego remontu.
Genialna masażystka Puput. Jej masaż Lombok to sztuka! Dla niej samej warto wybrać ten hotel.

Cons:

Willa jest stara, ma ponad 30 lat i wymaga natychmiastowego gruntowneg remontu.
Łazienki są już bardzo, bardzo zużyte i wyglądają jak w toalecie publicznej. Krany to tragedia.
Karaluchy i skolopendry w łazience to codzienność.
Materace zużyte, stare i niewygodne.
Kanapy brudne aż się lepią i w domu i na zewnątrz

Pan Eff w recepcji bardzo zasadniczy i trochę opryskliwy. Mógłby czasem się chociaż sztucznie uśmiechnąć gdy wita gości. Przy meldowaniu czułem się jakbym był problemem, a nie gościem. Wyślijcie go na szkolenie z obsługi Klienta, bo straszy swoją postawą. Reszta zespołu recepcji mogłaby go uczyć jak się traktuje gości.

2026-08-13 • via Nuitee
S
Sabine • family_with_children • de
9
We had an awesome stay, fitting our needs for privacy and convenience
Pros:

Location, sunrise every morning, at the beach, friendly and very helpful staff… villa was perfect for us with private pool and separate rooms, public area with pool table and beach restaurant

Cons:

Some items out of date e.g. bathroom leak at the bottom of toilet, one air conditioning unit left smell

2026-08-11 • via Nuitee