Sercotel de los Reyes

Hotels
•
Hoteles Globales
8.3 (721 reviews)
Plaza Ciudad Real, 2 , Alcobendas , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food and Beverage
Friendly staff
Comfortable rooms
Cons:
Service inconsistencies
Parking difficulties
Room issues
Noise concerns

Categories

Cleanliness
8.56
Positive mentions about cleanliness in multiple reviews.
Service
8.03
Mixed reviews about service quality, with some highlighting good service and others citing professionalism issues.
Location
8.57
Positive comments about location and proximity to transport options.
Room Quality
8.02
General satisfaction but with some complaints about room features and conditions.
Amenities
8.35
Good amenities mentioned, though parking was noted as a challenge.
Value for Money
8.01
Average value perceived based on provided services and complaints.
Food and Beverage
8.56
Positive mentions regarding breakfast and general dining experience.
Overall Experience
8.33
Overall sentiment aligns with an average positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:37

Property Description

Convenient Location
Located in San Sebastian de los Reyes, just 19km from Madrid, Globales Hotel de los Reyes offers easy access to the city center, IFEMA Congress Centre, and Barajas Airport.

Amenities and Services
Enjoy free Wi-Fi, a private car park, and a 24-hour reception that can assist with car rentals. Indulge in a buffet breakfast, dine at the modern restaurant, or relax at the café. Meeting and banquet facilities are also available for your convenience.

Nearby Attractions
Golf enthusiasts can visit the Moraleja and Campo Golf Clubs, while shopping lovers can explore the Diversa and Plaza Norte 2 Shopping Centres within minutes.

Experience comfort and convenience at Globales Hotel de los Reyes. Book now for a memorable stay!

Important information:

Please note that guests are considered children from age 2 to age 12. Guests over 12 years old are considered adults.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in case of no-show, the customer will be charged the amount corresponding to the first night's stay.

Sercotel de los Reyes has a private car park. The hotel’s 24-hour reception .

Maximum of 1 pet allowed per room

Maximum pet weight: 10 kg

Pet fee: €20 per pet, per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 721 reviews
Cleanliness: 8.56
Service: 8.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.33
E
Eva María • solo_traveller • es
10
2026-07-25 • via Nuitee
S
Samudio • couple • py
10
2026-07-24 • via Nuitee
H
Heike • couple • de
8
Gerne wieder
Pros:

Das Zimmer war modern und sehr zweckmäßig eingerichtet. Es hatte eine ausreichende Größe, genau wie das Bad. Das Bett war sehr bequem. Alles war sehr sauber und gepflegt. Die Lage in einem ruhigen Wohngebiet nahe der Autobahn war perfekt für uns.
Das Frühstück war für spanische und deutsche Verhältnisse reichhaltig und sehr vielseitig.
Die Parkgarage war großzügig und auch mit großen Autos gut zu navigieren.

Cons:

NIX!!!

2026-07-22 • via Nuitee
P
Pérez Pérez • couple • es
9
Recomendable
Pros:

El buffet libre y la amabilidad del personal

2026-07-21 • via Nuitee
P
parlai • solo_traveller • es
7
Pros:

Ubicación

Cons:

Aire acondicionado ruidoso y poco efectivo

2026-07-21 • via Nuitee
I
Iñigo • solo_traveller • es
7
2026-07-20 • via Nuitee
D
David-Alexandre Martins • solo_traveller • fr
10
Pros:

La atención del personal :
De la recepción desde mi llegada y durante toda mi estancia ( gracias a Anna, Gabriel y los dos otros recepcionistas).

En el bar/sala de los desayunos :

Gracias a Lorena por su servicio, su amabilidad, su sonrisa.

Limpieza :

Gracias a las que cuidaron mi habitación a diario. Han hecho un buen trabajo.

Cons:

Nada! Todo era perfecto!

2026-07-20 • via Nuitee
E
ernesto • solo_traveller • es
9
2026-07-20 • via Nuitee
A
Angel • solo_traveller • es
7
Pros:

El desayuno

Cons:

La ubicación

2026-07-19 • via Nuitee
A
Alejandro • couple • es
9
Muy adecuado
2026-07-19 • via Nuitee
J
Juan Manuel • solo_traveller • es
5
2026-07-19 • via Nuitee
C
carmelo • solo_traveller • es
7
2026-07-18 • via Nuitee
J
Josue Eugenio • family_with_children • es
10
2026-07-18 • via Nuitee
C
CARLOS • couple • es
6
2026-07-18 • via Nuitee
M
Mariano • solo_traveller • es
9
Agradable
Pros:

Cómodo y limpio

Cons:

No haber sitios cerca para ir a cenar andando o yo no conozco el sito y no supe ubicarme

2026-07-18 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-07-17 • via Nuitee
S
sergio • solo_traveller • ar
9
Pros:

Todo

Cons:

La ubicación no es centrica

2026-07-17 • via Nuitee
B
Brando • solo_traveller • it
10
2026-07-16 • via Nuitee
M
Milet • family_with_children • es
10
2026-07-16 • via Nuitee
J
Jose Luis • solo_traveller • es
8
2026-07-15 • via Nuitee