Sercotel de los Reyes

Hotels
8.3 (774 reviews)
Plaza Ciudad Real, 2 , San Sebastián de los Reyes , ES
+34 900 938 038

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Food and Beverage
Friendly staff
Comfortable rooms
Cons:
Service inconsistencies
Parking difficulties
Room issues
Noise concerns

Categories

Cleanliness
8.56
Positive mentions about cleanliness in multiple reviews.
Service
8.03
Mixed reviews about service quality, with some highlighting good service and others citing professionalism issues.
Location
8.57
Positive comments about location and proximity to transport options.
Room Quality
8.02
General satisfaction but with some complaints about room features and conditions.
Amenities
8.35
Good amenities mentioned, though parking was noted as a challenge.
Value for Money
8.01
Average value perceived based on provided services and complaints.
Food and Beverage
8.56
Positive mentions regarding breakfast and general dining experience.
Overall Experience
8.33
Overall sentiment aligns with an average positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 19:37

Property Description

Convenient Location
Located in San Sebastian de los Reyes, just 19km from Madrid, Globales Hotel de los Reyes offers easy access to the city center, IFEMA Congress Centre, and Barajas Airport.

Amenities and Services
Enjoy free Wi-Fi, a private car park, and a 24-hour reception that can assist with car rentals. Indulge in a buffet breakfast, dine at the modern restaurant, or relax at the café. Meeting and banquet facilities are also available for your convenience.

Nearby Attractions
Golf enthusiasts can visit the Moraleja and Campo Golf Clubs, while shopping lovers can explore the Diversa and Plaza Norte 2 Shopping Centres within minutes.

Experience comfort and convenience at Globales Hotel de los Reyes. Book now for a memorable stay!

Important information:

Please note that guests are considered children from age 2 to age 12. Guests over 12 years old are considered adults.

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that in case of no-show, the customer will be charged the amount corresponding to the first night's stay.

Sercotel de los Reyes has a private car park. The hotel’s 24-hour reception .

Maximum of 1 pet allowed per room

Maximum pet weight: 10 kg

Pet fee: €20 per pet, per nightPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 774 reviews
Cleanliness: 8.56
Service: 8.03
Location: 8.57
Room Quality: 8.02
Amenities: 8.35
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.33
A
Antonio Manuel • solo_traveller • es
10
2026-09-19 • via Nuitee
A
Alexander • couple • es
8
2026-09-19 • via Nuitee
F
Fernando Jose • couple • es
9
Un hotel tranquilo, aunque alejado de todo
Pros:

La tranquilidad y el trato del personal de recepción, Excelente.

Cons:

La ubicación

2026-09-19 • via Nuitee
E
Eric • couple • us
10
Great place to stay for 1 night or many
Pros:

Convenient location
Nice breakfast option for only 10euros
Friendly and helpful staff

Cons:

No elevator

2026-09-19 • via Nuitee
E
Edita • solo_traveller • cz
10
2026-09-18 • via Nuitee
C
casaban • couple • es
7
2026-09-17 • via Nuitee
A
Angel • solo_traveller • es
9
2026-09-17 • via Nuitee
S
Sonia • solo_traveller • es
9
Perfecto para descansar
Pros:

Ubicación en barrio tranquilo, se puede aparcar, habitación amplia y limpia.
La cena y el desayuno buen precio y está bueno

Cons:

Hacía calor en la habitación

2026-09-17 • via Nuitee
A
Antonio Manuel • solo_traveller • es
9
Pros:

Muy limpio y comodo

2026-09-16 • via Nuitee
F
Felicia • family_with_children • fr
10
Merci
Pros:

Oui

2026-09-14 • via Nuitee
I
Ignacio • couple • es
8
Un poco escondido en San Sebastian de los Reyes
2026-09-14 • via Nuitee
A
Antonio José • family_with_children • es
8
2026-09-14 • via Nuitee
I
Inés • couple • es
8
2026-09-13 • via Nuitee
V
Vicente Jose • extended_group • es
9
Acogedor
Pros:

La habitación e instalaciones perfectas

Cons:

El precio para mí excesivamente caro

2026-09-13 • via Nuitee
M
Maria Beatriz • couple • br
9
Vale a pena ficar neste hotel, mas procure antes saber como evitar as escadas para o acesso principal
Pros:

Limpeza, cafe da manhã, atenção dos funcionários

Cons:

Escadaria para entrar na portaria principal do hotel. Quando os hospedes fizessem reservas, deveriam receber a informação de que há outras alternativas de acesso para evitarem a subida dos degraus.

2026-09-12 • via Nuitee
D
David • solo_traveller • fr
8
2026-09-12 • via Nuitee
G
gomez martin • couple • es
8
2026-09-10 • via Nuitee
C
C.A • solo_traveller • es
10
Muy buen hotel recomendado!!
Pros:

Muy buen trato del personal, además de ser uno de los pocos hoteles al que puedes llamar y siempre te atiende alguien, también se adaptan muy bien a tus check-in y horas de llegada 👏🏻👏🏻

2026-09-10 • via Nuitee
D
Diego • couple • es
8
2026-09-10 • via Nuitee
J
Juan Carlos • couple • es
9
Está bien volveré
Pros:

Ubicación , limpieza y atención

Cons:

El precio del desayuno

2026-09-09 • via Nuitee