West Hampstead Serviced Apartments by Concept Apartments

Hotels
8.4 (1240 reviews)
West End Lane , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Invoice provided
Guests can opt-out any cleaning services during stay
Property cleaned by professional cleaning companies
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Positive Service
Cons:
Noise issues
Small room sizes
Missing amenities

Categories

Cleanliness
7.99
General sentiment indicates high cleanliness, but occasional noise issues and small lavatory spaces were noted.
Service
8.96
Positive feedback on staff attentiveness and customer service.
Location
9
Excellent location near public transport and attractions.
Room Quality
7.95
Rooms are clean, but some reported noise and small sizes.
Amenities
8.48
Basic amenities are present, though a few guests mentioned missing items like oil or microwaves.
Value for Money
8.44
Favorable pricing considering the location and cleanliness.
Food and Beverage
7.99
Coffee capsules were provided, but limited kitchen supplies were reported.
Overall Experience
8.36
Overall satisfaction, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:37

Property Description

Convenient Location
Located in the heart of Camden, West Hampstead Serviced Apartments offer easy access to popular attractions like London Zoo, Camden Market, and Portobello Road Market.

Modern Amenities
Enjoy the comfort of fully equipped kitchenettes, flat-screen TVs, and free WiFi throughout the property. The walk-in showers, hairdryers, and cozy dining areas provide a homely touch to your stay.

Nearby Transport Links
With Euston Station and Paddington Station a short distance away, exploring London is convenient. Additionally, being close to Lord's Cricket Ground and Regents Park adds to the appeal of this accommodation.

Experience the best of London at West Hampstead Serviced Apartments. Book now for a memorable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1240 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
M
Montagnani • couple • it
6
L’appartamento era ben servito, pulito e accogliente. Purtroppo dentro l’appartamento faceva molto caldo e a disposizion
Pros:

La pulizia

Cons:

Troppo caldo nella camera

2026-06-03 • via Nuitee
G
Giuliana • couple • it
7
Pros:

Molto pulito, vicino alla metro e a tutti i servizi

Cons:

Purtroppo essendo la finestra rivolta ad ovest batte il sole tutto il pomeriggio e la stanza si scalda moltissimo e la foniatra si può aprire solo in parte. Non c’è aria condizionata, c’è un ventilatore a disposizione degli ospiti che ci ha salvato

2026-06-03 • via Nuitee
E
Elen • solo_traveller • gb
8
Pros:

Comfortable place to stay in a great part of London. Excellent transport links.

2026-06-01 • via Nuitee
O
O-neill • couple • fr
10
Pros:

Clean

Cons:

Too hot but its your fault more the heatwave

2026-05-31 • via Nuitee
M
Maria • couple • gr
7
Pros:

Πολύ καθαρό, δίπλα στο μετρό , σε καλή περιοχή !

Cons:

Ηταν υπερβολικά ζεστό και ήταν εξοπλισμένο με ένα μικρό ανεμιστήρα ο οποίος δεν ήταν αρκετός, για να δροσιστούμε.

2026-05-31 • via Nuitee
T
Theodora • couple • gb
7
Pros:

Excellent location. The design is tastefully minimalist. Shower was great.

Cons:

We were on floor 2 and it was unbearably hot. Only one small fan was provided which was not sufficient for two people. I would hesitate to book in the warmer months unless better, larger fans were provided.

2026-05-28 • via Nuitee
B
Béatrice • solo_traveller • fr
10
Pros:

La proximité du métro, appartement très propre !!!

2026-05-28 • via Nuitee
C
Craig • couple • gb
10
2026-05-26 • via Nuitee
A
Andrea • solo_traveller • it
10
2026-05-26 • via Nuitee
M
matthew • solo_traveller • gb
10
Pros:

The shower is really good, with good ventilation. The bed was comfortable. Really well appointed

Cons:

I had to search round for the stove power point. It was located on a top cupboard and really hard to reach, impossible for anyone who wasn't tall.

2026-05-24 • via Nuitee
N
noris • couple • it
7
Normale
Pros:

zona ben collegata, appartamento carino a due passi da supermercato e metro, ci sono anche pub e locali, il nostro appartamento era nel seminterrato ed era particolarmente silenzioso quindi ottimo.
Abbiamo gradito la presenza della macchinetta per il caffè con le cialde.
Per 6 giorni è stato un prezzo super conveniente.

Cons:

La presenza purtroppo di alcune formiche sia sul piano cottura che vicino la porta che portava alla parte fuori del seminterrato.
I primi due giorni sono stati snervanti per questo, inizialmente ci hanno spruzzato uno spray anti formiche ma purtroppo il problema era la presenza di un formicaio non si sa dove che quindi non ha risolto il problema,poi dopo aver di nuovo contattato l’host fortunatamente il giorno dopo ci hanno risolto il problema e non c’era più nulla.
Il letto molto piccolo ad una piazza e mezza per due persone, però alla fine ci si abitua.
Potevano metterci una scopa più grande per spazzare per terra.

2026-05-24 • via Nuitee
N
Niccolò • solo_traveller • it
10
2026-05-22 • via Nuitee
J
Joan • couple • gb
10
Stayed ther a few times - brilliant
Pros:

So clean & comfy

Cons:

Nothing

2026-05-21 • via Nuitee
A
ANŽE • solo_traveller • si
9
Pros:

Clean, user friendly and well located by the metro line

Cons:

Shitty wifi connection

2026-05-20 • via Nuitee
L
Ludovica • couple • it
9
2026-05-18 • via Nuitee
D
Domingo • couple • es
8
2026-05-16 • via Nuitee
J
JienaJohn • solo_traveller • mt
10
For short and long stays
Pros:

Everything was as explained, very professional and well organised, perfect location for transport and necessities.
Will surely recommend 100%

Cons:

There was nothing to dislike

2026-05-13 • via Nuitee
S
Silvina • solo_traveller • ar
9
Pros:

Excelente !!! Super conectado !! Lindo el barrio hay de todo!! Instalaciones impecables !!! Muy recomendable

2026-05-13 • via Nuitee
R
Rho-man • solo_traveller • ch
8
Schöne Appartements an guter Lage
Pros:

Schöne Ausstattung, gute Lage

Cons:

Fenster bieten wenig Schallschutz, können aber gleichzeitig nicht genügend geöffnet werden um die Hitze und Feuchtigkeit aus dem Appartement zu lüften, daher beginnt es schnell etwas abgestanden zu riechen. Das Badezimmer ist etwas eng.

2026-05-12 • via Nuitee
L
Lucy • solo_traveller • gb
8
2026-05-11 • via Nuitee