West Hampstead Serviced Apartments by Concept Apartments

Hotels
8.4 (1284 reviews)
West End Lane , London , gb

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Non-smoking throughout
Allergy-free room
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Positive Service
Cons:
Noise issues
Small room sizes
Missing amenities

Categories

Cleanliness
7.99
General sentiment indicates high cleanliness, but occasional noise issues and small lavatory spaces were noted.
Service
8.96
Positive feedback on staff attentiveness and customer service.
Location
9
Excellent location near public transport and attractions.
Room Quality
7.95
Rooms are clean, but some reported noise and small sizes.
Amenities
8.48
Basic amenities are present, though a few guests mentioned missing items like oil or microwaves.
Value for Money
8.44
Favorable pricing considering the location and cleanliness.
Food and Beverage
7.99
Coffee capsules were provided, but limited kitchen supplies were reported.
Overall Experience
8.36
Overall satisfaction, with recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:37

Property Description

Convenient Location
Located in the heart of Camden, West Hampstead Serviced Apartments offer easy access to popular attractions like London Zoo, Camden Market, and Portobello Road Market.

Modern Amenities
Enjoy the comfort of fully equipped kitchenettes, flat-screen TVs, and free WiFi throughout the property. The walk-in showers, hairdryers, and cozy dining areas provide a homely touch to your stay.

Nearby Transport Links
With Euston Station and Paddington Station a short distance away, exploring London is convenient. Additionally, being close to Lord's Cricket Ground and Regents Park adds to the appeal of this accommodation.

Experience the best of London at West Hampstead Serviced Apartments. Book now for a memorable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 1284 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 7.99
Overall Experience: 8.36
T
Tiffers18 solo_traveller gb
10
Highly recommend
Pros:

Perfect location, modern decor and very clean. Right by underground.
Quiet location but walking distance of plenty of food and drink.

Cons:

Just missing an oven or airfryer but has eveything else you could need.

2026-07-09 via Nuitee
O
O.A.E solo_traveller gb
8
Practical and clean
Pros:

It was clean and communications provided was good.

Cons:

Not the best option in the hot summer as room was very hot, even with a small fan provided. And with windows open, it is quite noisy being on a busy road.

2026-07-09 via Nuitee
F
Francesca solo_traveller it
9
Ottima posizione
Pros:

Ottima posizione. Metro jubillee a 2 min a piedi (inoltre anche thameslink e overground). Appartamento carino e pulito. Considerare che l'appartamento che avevo io è molto piccolo quindi secondo me può essere comodo solo per soggiorni molto molto brevi. Dimensioni camera corrispondenti a quelle presenti nella descrizione.

Cons:

In estate purtroppo l'appartamento risulta molto caldo e per questo si è costretti a tenere la finestra sempre aperta non limitando così i rumori esterni.
Bago molto piccolo/stretto.

2026-07-07 via Nuitee
F
Fabio couple it
7
2026-07-05 via Nuitee
M
Marcos couple br
9
2026-07-05 via Nuitee
F
Finnuala couple gb
8
Great place to stay
Pros:

Great location, spacious room and lots of good facilities provided

Cons:

Room has no AC so very hot in summer months

2026-07-05 via Nuitee
K
Katy couple gb
10
2026-07-04 via Nuitee
N
Nicola solo_traveller gb
8
Great location clean basic great value
Pros:

Great location very clean and value for money
Good places to eat and fab transport routes

2026-07-03 via Nuitee
M
Muriel solo_traveller de
5
Nice Interior and Location, but air circulation
Pros:

The room was perfekt, nice bed, kitchen and more space than usual in London for that price!
Also the bathroom was tidy and modern.

Cons:

Its really load which is not a dealbreaker for me personally, but maybe think of taking your earplugs with you!

What's a real problem is the unbearable heat and it is not possible to open the window fully. So you are forced to stay in a hot Box without fresh ear. If you take a shower....plan carefully. Otherwise it's humid, too.
The fan was not very helpful.

2026-07-03 via Nuitee
S
Sandra solo_traveller lk
5
Super location
Pros:

Location ,

Cons:

Had to climb a lot of stairs with luggage and there was no a/C and it was very hot inside even with window open

2026-07-03 via Nuitee
O
Odile solo_traveller de
9
2026-07-02 via Nuitee
P
Pierfrancesco couple it
9
2026-07-01 via Nuitee
M
Manuel solo_traveller es
7
Pros:

The apartment was as in the pictures, clean, comfortable, well located...

Cons:

It was hot outside and the apartment was like an oven, I wouldn't come in summer or in hot weather conditions. The fan was not enough, the window could not be opened properly and it was hard to stay in the apartment even at night.
They offered an expensive AC rental.

2026-07-01 via Nuitee
L
Lukáš solo_traveller sk
9
Cons:

Everything was great; however, the window should be able to open fully instead of only about 10 cm.

2026-06-30 via Nuitee
M
Michael Hall solo_traveller dk
10
Would definitely come back another time
Pros:

The location and cleanliness. And I was great to find a fan when it was so hot outside/ inside

Cons:

Nothing

2026-06-30 via Nuitee
L
LisaMarieSei couple at
7
Would come back but not during Summer.
Pros:

The Room was clean and had everything we needed for a weekend trip to London.

Cons:

The Apartment doesn‘t have AC. It was unbearably hot inside the room and we couldn‘t even open the windows.

2026-06-29 via Nuitee
O
Olivia couple gb
6
Enjoyable but would have been better if not during a heatwave lol
Pros:

It was lovely, clean, enjoyable and I felt safe!

Cons:

It was really hot (bear in mind this is during a heatwave so I’m not blaming the property at all) but I really struggled to try cool the flat down.

2026-06-27 via Nuitee
G
George solo_traveller ro
7
Good for the money
Pros:

New furniture and fittings, quiet.

Cons:

Super hot, small room, no ventilation, no AC, window barely opening. Rest - excellent.

2026-06-27 via Nuitee
P
Pascal couple de
9
2026-06-27 via Nuitee
A
Aziza solo_traveller ca
1
felt unsafe, window gave to an alley on the ground floor. it was too hot.
2026-06-25 via Nuitee