The River Haven Hotel

Hotels
8.3 (2493 reviews)
Quayside, Winchelsea Road , Rye , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Limited food options
Issues with room heat

Categories

Cleanliness
8.44
Overall stay highlighted cleanliness.
Service
8.91
Friendly and helpful staff noted across multiple reviews.
Location
8.95
Great location mentioned regarding proximity to town.
Room Quality
7.9
Comfortable rooms mentioned, but some issues with heat reported.
Amenities
7.43
Limited food options at the hotel indicated.
Value for Money
7.89
Generally good value noted.
Food and Beverage
8.44
Breakfast quality praised in reviews.
Overall Experience
8.41
Positive experiences shared; minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:19

Property Description

Picturesque Riverside Location
The River Haven Hotel in Rye offers a charming stay on the Strand Quay with stunning views of the River Tillingham.
Local and Scenic Dining
Guests can savor meals made from locally sourced ingredients in the conservatory restaurant while enjoying picturesque river views.
Comfortable Rooms with Modern Amenities
Each room at River Haven features a flat-screen TV, tea/coffee facilities, and free Wi-Fi, with some offering scenic river views and patio access.
Experience the historic charm of Rye with a stay at The River Haven Hotel - book now for an unforgettable riverside retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2493 reviews
Cleanliness: 8.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 8.41
R
Rebecca solo_traveller gb
9
Pros:

Location.

2026-06-12 via Nuitee
I
Izabela couple gb
8
Pros:

Staff was super helpful and accommodating, helped to organise a taxi for us at very short notice, breakfast was very nice.

2026-06-12 via Nuitee
N
Natasha couple gb
10
Pros:

Fantastic location with shirt walk into main rye town centre. Free parking
Amazing breakfast.
A little dated but very clean & comfortable.

Cons:

Nothing

2026-06-09 via Nuitee
D
David solo_traveller gb
9
2026-06-09 via Nuitee
L
Laurance solo_traveller gb
9
2026-06-09 via Nuitee
T
Terry solo_traveller gb
8
2026-06-08 via Nuitee
F
Fiona couple gb
8
Good stay friendly staff, lovely breakfast
Pros:

Rooms were clean and comfortable

Cons:

No restaurant in the evening

2026-06-08 via Nuitee
C
Chang-Ling couple gb
10
Pros:

Staffs are super friendly, good location

2026-06-08 via Nuitee
M
melanie solo_traveller gb
7
Pros:

Free parking the interior is a little tired, but location is very handy for Rye
Breakfast was superb and the staf were excellent in the breakfast room

Cons:

Our room wasn't the best in need of updating we stayed here before overlooking the river and had a fantastic trip here, not so happy this time

2026-06-08 via Nuitee
M
Marcelo solo_traveller ar
10
Pros:

El desayuno es espectacular, también tiene una linda ubicacion

2026-06-08 via Nuitee
M
Michael family_with_children de
7
2026-06-07 via Nuitee
P
Paul solo_traveller gb
6
2026-06-07 via Nuitee
B
Bigwood couple gb
5
Pros:

Staff so lovely and hard working room not much bit dated shower was leaking pillow cover under pillow case bit grubby had a good night's sleep 😴 came home day early because of weather.

2026-06-07 via Nuitee
J
Jai couple gb
9
2026-06-06 via Nuitee
G
Graham solo_traveller gb
10
2026-06-06 via Nuitee
K
Klaus-Peter solo_traveller de
7
Cons:

Hellhörig, man hat nachts die quitschenden Betten der Nachbarsgäste gehört

2026-06-06 via Nuitee
P
Petra solo_traveller de
4
Pros:

Ja, zu den positiven Punkten gehören die Freundlichkeit des Personals sowie die gute Lage. Auch das Frühstück war sehr gut. Es gab leckeres, frisch zubereitetes Essen a la carte, zudem ein kleines Buffet.

Cons:

Was uns definitiv nicht gefallen hat: es ist ein sehr in die Jahre gekommenes Hotel, an dem eigentlich - meiner Meinung nach - nichts mehr gemacht wird. Auch wird kaum geputzt, Spinnweben in jeder Ecke, Flecken etc. Die Ausstattung des Zimmers auch mager, kein kleiner Kühlschrank oder sonst Annehmlichkeiten. Das Zimmermädchen war auch schnell fertig, nicht mal das Bett wurde gemacht. Wir waren 2 Nächte dort und hatten 2 Zimmer. Wir würden es nicht mehr buchen.

2026-06-06 via Nuitee
L
Lyn solo_traveller gb
9
Great location to visit the lovely town of Rye
Pros:

Great location, a short walk from the centre of Rye, located on the river bank. Very calm and relaxing hotel. Staff were extremely kind and helpful. Breakfast was exceptional, again a very efficient and calm atmosphere. Plenty of free parking.

Cons:

Everything was positive

2026-06-05 via Nuitee
A
Alex couple gb
8
Pros:

Great atmosphere & friendly staff. Really good breakfast.
Very comfortable room with river view.

Cons:

Water pressure in the shower was not so good.

2026-06-05 via Nuitee
K
Kate solo_traveller gb
5
Staff pleasant and breakfast was good
Pros:

Good location

Cons:

The decoration and carpets needed a redo
It was tired and didn’t match up with the web site photos

2026-06-04 via Nuitee