Shepherds Bush Green Serviced Apartments by Concept Apartments

Hotels
8.2 (1791 reviews)
Uxbridge Road , London , gb

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Facilities

Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Well-equipped
Value for money
Cons:
Noisy
Poor service response
Unclean linens

Categories

Cleanliness
7.54
Several reviews noted cleanliness; however, there were also complaints about dirty linens.
Service
8.01
Mixed feedback on service, with one specific complaint about poor support.
Location
9.05
Multiple reviews praised the location, highlighting its accessibility and proximity to transportation.
Room Quality
8
Rooms were generally described positively, but some had issues like noise and lighting.
Amenities
8.03
Amenities were described as good, with many facilities mentioned.
Value for Money
8.49
Most reviews indicated good value for money.
Food and Beverage
8.24
This category was not mentioned; rating assigned based on overall value perception.
Overall Experience
8.21
The overall experience was generally positive, with some noted frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxurious Serviced Apartments in the Heart of London

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, fully equipped kitchenettes, and free WiFi. The apartments also feature walk-in showers, hair dryers, and complimentary kitchenware.

Convenient Location: Situated in the vibrant Hammersmith and Fulham district, our apartments are just a stone's throw away from popular attractions like Portobello Road Market and the Natural History Museum. Easy access to public transportation makes exploring the city a breeze.

Personalized Service: With full-day security and thoughtful touches like bed linen and towels provided, we ensure a worry-free and relaxing experience for our guests.

Experience the best of London at Shepherds Bush Green Serviced Apartments. Book now for an unforgettable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1791 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
J
Jemma • solo_traveller • gb
8
Pros:

Spotlessly clean with a neat little kitchenette. Near tube stations and bus stops and plenty of places to eat. Very clear instructions for check in delivered by email, the videos were particular helpful!

Cons:

Just be warned it does get very hot on the top floors but there is a powerful fan provided in the wardrobe. Also experienced some door slamming in the late morning/afternoon.

2026-06-05 • via Nuitee
L
Louise • extended_group • nl
9
Pros:

Schone kamer, top locatie bij de metro en supermarkt en perfect voldaan aan de verwachtingen.

Cons:

Er had iets meer bestek mogen liggen: van alles waren nu precies twee stuks aanwezig.

2026-06-05 • via Nuitee
A
Annamaria • couple • it
8
Carina e dotata del minimo indispensabile per non più di 4/5 giorni.
Pros:

Struttura molto pulita, vicino ai mezzi di trasporto e dotata del minimo essenziale. Pulizia ottima e letto comodo. Piccolina ma confortevole, va bene per pochi giorni, non più di 4/5.

Cons:

L'assenza di aria condizionata è un grosso handicap perchè c'è una sola finestra e se fa caldo si muore veramente, non c'è ricircolo d'aria, e il fatto che ci fossero le cose contate, 2 forchette, 2 cucchiaini, 2 coltelli... se uno vuole cucinare qualcosa diventa un'impresa! Un pò esagerato, forse più dell'aria condizionata mancante.

2026-06-04 • via Nuitee
F
Fernanda • solo_traveller • at
10
Pros:

Clean, new, renovated, has everything essential, easy contact with the staff, easy access

Cons:

First a bit hard to find,
At hot weather the room got really hot, because there wasn’t an AC available

2026-06-03 • via Nuitee
C
Christos • couple • dk
7
Ok
Pros:

Felt clean
Really nice with the contactless check in and out
Close to station

Cons:

The door has a glass that constantly gets light in
The walls are paper thin, you feel like other people are in your room
You feel the underground every time it passes

2026-06-02 • via Nuitee
G
Gabriella • solo_traveller • ch
7
Cons:

la fenêtre ne s'ouvrait pas, il faisait vite chaud. On entendait le bruit des voisins et de la rue, mais si vous allez dans un hotel ailleurs à londres ce sera pareil.

2026-06-02 • via Nuitee
P
Paolo C. • solo_traveller • it
7
Pros:

Posizione, pulizia, disponibilità hosting

Cons:

Finestra che da in piccolo spazio in comune con altri 2 appartamenti. Bisogna tenere sempre chiusa la tenda altrimenti ti guardano dentro.

2026-06-01 • via Nuitee
N
Nino • couple • fr
10
2026-05-31 • via Nuitee
T
Thorre Kamorro • solo_traveller • ch
6
2026-05-30 • via Nuitee
S
Sam • solo_traveller • au
7
Good location, clean, some elements lacking (e.g. a back room - not like most photos on platform)
Pros:

location, cleanliness

Cons:

Photos on the website are a mix of rooms types so you have no idea what you will get
Bedside light didn't work - no action despite emailing and speaking to cleaner
No milk provided (sachet, etc) despite providing tea, sugar and two types of coffee.

2026-05-30 • via Nuitee
D
DEMISSIE • couple • gb
10
2026-05-30 • via Nuitee
S
Sabrine • solo_traveller • nl
9
2026-05-28 • via Nuitee
A
Adam • solo_traveller • gb
8
Pros:

Location, whole apartment flexibility of check in

2026-05-28 • via Nuitee
C
Charlotte • couple • au
9
2026-05-27 • via Nuitee
L
Leonardo Sullivan • couple • ca
9
Pros:

Great option. The room comes with a microwave, fridge, and all necessary appliances. The location is excellent, close to the mall and grocery stores, with easy access to the subway and buses.

2026-05-27 • via Nuitee
S
Sean O • solo_traveller • ie
3
Pros:

Convenient location. Good selection of shops around.

Cons:

The fridge was way too loud to be able to sleep. The walls and ceilings were paper thin. The sound from the main door closing was really loud. Uncomfortable bed.

2026-05-25 • via Nuitee
S
Sergio • solo_traveller • it
10
2026-05-25 • via Nuitee
A
Alice • couple • it
8
2026-05-25 • via Nuitee
J
Jamie • solo_traveller • nz
10
Great place to stay. Good transport links and very comfortable. Would stay again
Pros:

Great location and very clean and tidy

Cons:

A bit of noise from the road and the common but to be expected for such a central location. Noise from banging doors of other residents was disruptive.

2026-05-24 • via Nuitee
H
Henry Duijvestijn • solo_traveller • nl
9
Pros:

Schoon en alles wat je nodig hebt is er. Locatie is prima. Goede instructies.

Cons:

Geluid van de straat en het mag wat donkerder om beter te kunnen slapen.

2026-05-24 • via Nuitee