Shepherds Bush Green Serviced Apartments by Concept Apartments

Hotels
8.2 (1828 reviews)
Uxbridge Road , London , gb

Facilities

WiFi available
Free WiFi
Heating
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Well-equipped
Value for money
Cons:
Noisy
Poor service response
Unclean linens

Categories

Cleanliness
7.54
Several reviews noted cleanliness; however, there were also complaints about dirty linens.
Service
8.01
Mixed feedback on service, with one specific complaint about poor support.
Location
9.05
Multiple reviews praised the location, highlighting its accessibility and proximity to transportation.
Room Quality
8
Rooms were generally described positively, but some had issues like noise and lighting.
Amenities
8.03
Amenities were described as good, with many facilities mentioned.
Value for Money
8.49
Most reviews indicated good value for money.
Food and Beverage
8.24
This category was not mentioned; rating assigned based on overall value perception.
Overall Experience
8.21
The overall experience was generally positive, with some noted frustrations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:33

Property Description

Luxurious Serviced Apartments in the Heart of London

Modern Amenities: Enjoy a comfortable stay with flat-screen TVs, fully equipped kitchenettes, and free WiFi. The apartments also feature walk-in showers, hair dryers, and complimentary kitchenware.

Convenient Location: Situated in the vibrant Hammersmith and Fulham district, our apartments are just a stone's throw away from popular attractions like Portobello Road Market and the Natural History Museum. Easy access to public transportation makes exploring the city a breeze.

Personalized Service: With full-day security and thoughtful touches like bed linen and towels provided, we ensure a worry-free and relaxing experience for our guests.

Experience the best of London at Shepherds Bush Green Serviced Apartments. Book now for an unforgettable stay!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email 2 days prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately. Please note that the building does not have air-conditioning, but central heating and separate fans are provided. The building does not have a elevator Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted. Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds. Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced. Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 1828 reviews
Cleanliness: 7.54
Service: 8.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.24
Overall Experience: 8.21
A
Anastasiia solo_traveller nl
8
2026-07-17 via Nuitee
J
Jalli couple fi
8
Pros:

Mukava majoituspaikka muutaman yön reissua varten. Metroasema ja kaupat lähellä, eikä liikenteen äänetkään kuuluneet sisälle asti. Huoneen varustelulla pärjäsi mainiosti koko reissun ajan.

Cons:

Huoneessa oli melko kuuma.

2026-07-16 via Nuitee
S
Sarah solo_traveller ie
8
Great location
Pros:

Location was perfect, a stones throw from the underground. Shower was brilliant, great pressure. Kitchenette was fully stocked with everything you would need, coffee machine, fridge, microwave, washing up liquid etc.

Cons:

Air conditioning wasn't great, there was a fan in one of the wardrobes but it wasn't very strong. Maybe something that could be improved on especially for during the summer

2026-07-16 via Nuitee
C
Chris solo_traveller gb
10
Wonderful place, highly recommend
Pros:

The appointment was spotless clean, lovely and new, really well thought out. It was excellent.

Cons:

I had a 3rd floor appointment and I have bad knees. But other than that it was great

2026-07-16 via Nuitee
T
Travelling Saffa solo_traveller gb
7
Something was up this time around
Pros:

We stay here often as we work in Hammersmith and this location means we are close to tube for work but also have multiple options on other transport to access different parts of London to see friends more easily. Also the apartments are clean and you can comfortably fit 2 people with their luggage in the space.

Cons:

We are usually happy with our stay but the hot water wasnt working on this occasion (apt16). It was impossible to wash dishes as the hot water just spat out in large chunks rather than flowed (very messy) and if it hadnt been so hot outside I would not have appreciated only being able to have a cold shower...lukewarm at best as when we tried to turn it to warm it started doing the same choked spitting out of water as the kitchen tap.

2026-07-16 via Nuitee
S
Stu Lacey solo_traveller gb
8
Room on the 4th floor
Pros:

Plenty of variety for food nearby.
Quiet (except for the England game)

Cons:

Was really hot in the building
Stairs
Been asked for change outside
Some of locals were abit over friendly.
Quite intimidating when putting code/key into door to get in building.

2026-07-13 via Nuitee
M
Marina couple cz
7
Nice and clean place. Great value for these money, but very noisy
Pros:

Really convenient apartment with self Checkin. You have everything you might need. It’s 5 minutes from metro station and there are plenty of shops and restaurants nearby. Apartment is clean and feels “new”

Cons:

You can hear EVERYTHING going on in apartments around you.
Cleaning starts at 8am and it is so noisy you can’t really sleep to it. When somebody opens and closes the door nearby - you will wake up. It gets especially bad when you open window. You can hear everyone in different apartments as if they were sitting next to you.

2026-07-13 via Nuitee
A
Andrei Kornev couple ru
10
Pros:

Возможно, это лучшее место в Лондоне по соотношению цены, удобства и расположения! Студия отличная, чистая и уютная. В номере действительно приятно находиться: кровать удобная, душевая отличная, везде чистота. Расположение великолепное — при желании до некоторых туристических мест можно дойти даже пешком. А если идти лень, то совсем рядом есть метро, торговый центр, M&S Food и McDonalds.

2026-07-13 via Nuitee
S
Sabrina couple my
8
Overall a good stay but can be very hot in the summer
Pros:

Great stay. Everything you need in a studio and it was modern and clean. The bed was comfortable and the water pressure good. Good location near the tube as well. There’s laundry machine in the basement but need to pay to use.

Cons:

It was hot. Like sweltering hot in the heat wave and no breeze came in. The tiny fan doesn’t do much and to keep the window open at night, it was quite noisy. WiFi wasn’t great - not consistent for working.

2026-07-12 via Nuitee
D
Delfina couple gb
8
Spotless & Modern
Pros:

Very clean & great facilities

Cons:

The only issue was the check in information could be clearer

2026-07-12 via Nuitee
J
Jodie solo_traveller gb
8
Pros:

Loved the location being close too two tube stations, really clean place as well

Cons:

The only thing was there was only one plug socket on each side of the bed, and we went in a heatwave of 37 degrees and the small fan was struggling too cool the room down so possibly a bigger fan

2026-07-11 via Nuitee
T
Thiago couple dk
6
Pros:

Beliggenhed

Cons:

Dårlig madras, mega tynde vægge, kun 1 spisestol til 2 gæster, meget larm rundtomkring

2026-07-09 via Nuitee
E
Emanuele couple it
5
Pros:

Posizione vicino le fermate di bus e metro, zona ben fornita di tutto
Pulizia
Caffè in capsule (anche se non abbastanza) e macchinetta caffè

Cons:

Assenza di aria condizionata, quindi molto umido e caldo. Aprire le finestre per avere un po’ di aria significava avere i rumori, già molto presenti a finestra chiusa, amplificati nettamente. Praticamente si sentiva la gente delle altre stanze come fossimo in un ostello. In più rumori di metro, auto, polizia e tutto il resto. La mattina alle 7 si sentiva già la donna delle pulizie con aspirapolvere e porte sbattute.

2026-07-07 via Nuitee
Y
Youssef solo_traveller ie
1
Cons:

We got a room on the 3rd floor (top floor), with very narrow stairs that are very challenging to maneuver luggage on.
It was extremely hot as it's basically a room on the roof, and literally couldn't stay there, left the apartment after a few hours and asked for even a partial refund or anything as we couldn't even sleep. Got an automated message saying it's non refundable and we can't do anything.
Also, if you are not aware, the area is not great.

2026-07-06 via Nuitee
S
Samantha solo_traveller gb
7
Great value, but request a room not on the street side
Pros:

Apartment was really clean and comfy, good location to trains etc.

Cons:

If you get a room with a window onto the road it is unbelievably loud.

2026-07-06 via Nuitee
A
Anthony solo_traveller gb
8
2026-07-06 via Nuitee
D
Dane couple gb
8
2026-07-06 via Nuitee
C
Christina couple at
8
Pros:

Tolle Unterkunft, sehr sauber und gute Infrastruktur. Es ist alles da was man braucht, inkl. Kaffeemaschine und Haarföhn. Sehr bequemes Bett, mit Tube und Bussen sehr gut angebunden

2026-07-05 via Nuitee
V
Vladlena solo_traveller ch
3
I would not recommend this place, as it lacks the basic facilities needed for a comfortable stay.
Pros:

Good location

Cons:

There is no air conditioning. If you are staying here during the summer, be prepared that the room becomes extremely hot and it is impossible to stay or sleep comfortably. When I checked in, the room was unbearably hot and stuffy, and even opening the window didn’t help. The apartment is also very noisy that you can hear everything from the neighboring rooms. In the morning, the cleaning staff are very loud, making it impossible to rest or sleep. There was also an unpleasant smell in the bathroom.

2026-07-03 via Nuitee
K
Kirsty solo_traveller gb
8
Overall a good base in Shepherd's Bush
Pros:

Very clean, good location, quiet, nice strong shower, good quality finishes - value for money at the reduced price.

Cons:

Mattress wasn't brilliant quality but comfortable enough. Was very hot so a bigger/stronger fan would be beneficial.

2026-07-02 via Nuitee