Terra Art Zen Hotel with Rooftop Zen Garden, Veggie Dining,Pick-up service,English speaking,Free Laundry

Hotels
9.7 (253 reviews)
No. 244 - 5, Wuhouci Street, Wuhou District, Chengdu , Chengdu , CN

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Excellent amenities
Cons:
Unpleasant smell in room
Breakfast variety could improve

Categories

Cleanliness
8.85
There was mention of an unpleasant smell in one of the rooms.
Service
10
Many reviews highlighted the friendliness and helpfulness of the staff.
Location
9.85
Several comments praised the perfect location near important monuments.
Room Quality
9.85
Guests appreciated the comfortable and well-equipped rooms.
Amenities
9.85
Positive mentions of amenities like free laundry and a well-maintained garden.
Value for Money
9.85
Overall good value observed in various positive sentiments.
Food and Beverage
9.35
Some reviews suggested more variety in breakfast options.
Overall Experience
10
Guests expressed a generally high level of satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 13:50

Property Description

Experience the perfect blend of comfort and adventure at Taikoo Xirang Hotel, your ultimate haven in Chengdu!

Prime Location
Situated next to the iconic Jinli Ancient Street, our hotel is the perfect starting point to dive into Chengdu’s vibrant culture, with easy access to attractions and transportation.

Exceptional Hospitality
Our dedicated team is committed to ensuring a memorable stay, providing warm service and extensive travel insights, including seamless airport transfer services to enhance your journey.

Comfortable Accommodations
Unwind in our bright and cozy guest rooms, complete with 24-hour hot water and complimentary high-speed WiFi. Start each day with a delicious complimentary breakfast and enjoy bottomless coffee to keep you energized as you explore.

Book your unforgettable experience at Taikoo Xirang Hotel today!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

9.7
Based on 253 reviews
Cleanliness: 8.85
Service: 10
Location: 9.85
Room Quality: 9.85
Amenities: 9.85
Value for Money: 9.85
Food and Beverage: 9.35
Overall Experience: 10
A
Andrea • couple • de
9
Gute Lage, tolles Zimmer und sehr nettes Personal
Pros:

Wir hatten ein sehr großes Zimmer (Familienzimmer mit Tatami-Ecke), liebevoll eingerichtet, sehr ruhig. Das Bett war sehr bequem. Der kleine Zen-Garten in der 4. Etage war hübsch, man konnte sich dort entspannen. Das Personal war sehr freundlich und hilfsbereit. Man hat uns unkompliziert geholfen einen Stecker-Adapter online zu bestellen, der eine Stunde später um 11 Uhr abends aufs Zimmer geliefert wurde.

Cons:

Alles war wunderbar.

2026-10-31 • via Nuitee
T
Tejinder • couple • us
10
Pros:

Staff, facilities, restaurant, everything

Cons:

Nothing

2026-10-30 • via Nuitee
R
Richard • couple • gb
10
Pros:

Excellent Location for restaurants, markets and the Wuyou temple, excellent breakfast with wide range of options and included non-vegetarian options. Our Room was excellent too and serviced everyday. All staff were very attentive especially Kevin who welcomed us at 2am in the morning.

Cons:

The evenings vegetarian meals in the hotel restaurant were very limited in choice. We ate there one evening and were quite disappointed with the food.

2026-10-30 • via Nuitee
S
Silviya • extended_group • gb
10
Exceptional place
Pros:

We had a wonderful stay at Hotel Terra Artzen! The hotel is beautiful, with spacious, spotless rooms and an excellent choice of breakfast. The location is also perfect.

However, what truly makes this hotel exceptional is its staff. They are some of the kindest, warmest and most helpful people we have ever met. Nothing was ever too much trouble, and they always went out of their way to make us feel welcome and comfortable.

The room had everything we needed, including complimentary fizzy drinks and bottled water, which was a lovely touch.

A special thank you to the manager for going above and beyond to help me with my deliveries. Your kindness and support meant a lot to us.

We will remember this stay not just for the beautiful hotel, but especially for the amazing people who made it so special. Thank you for making our experience in China truly unforgettable. We would happily stay here again!

Cons:

Nothing really, this was one of our best stays ever.Our room was facing the street ,bit it had very good, fancy electric curtains.

2026-10-30 • via Nuitee
W
Wanqi • extended_group • us
8
Pros:

It was close to Jinli, walkable distance. I went with my friends, had a good time there.

2026-10-30 • via Nuitee
A
Aleksandra • couple • ru
10
2026-10-27 • via Nuitee
K
Ken • extended_group • gb
8
Pros:

Room, bathroom, toilet.
Staff were really helpful.
Water area.
Restaurant

Cons:

Breakfast was not vegetarian.
Noise in the room at night.

2026-10-26 • via Nuitee
A
Andi We • couple • de
10
Pros:

Wie hatten ein schönes, ruhiges Zimmer. Das Frühstück war gut und das Personal war sehr freundlich. Ca. 100 m vom Hotel entfernt ist eine Metro Station.

2026-10-26 • via Nuitee
R
Rakan • couple • au
9
2026-10-26 • via Nuitee
A
Agoes • couple • id
9
Pros:

The hotel has a zen theme restaurant that serves vegetarian dishes. This is amazing for a place in the middle of a crowded city.

The location is within walking distance to Jinli Ancient Street and Wuhou Shrine.

The team of staff who speak limited English always makes extra efforts to help you with any issues during the stay in the hotel.

Unlimited supply of bottled water.

Cons:

None

2026-10-25 • via Nuitee
D
dulud • solo_traveller • fr
8
Hôtel propre avec personnel sympathique qui communique en anglais
Pros:

Le toit terrasse est très agréable . L’etablissement est moderne et propre

Cons:

La vue de la chambre et le manque de clarté …. La qualité du wifi 😔

2026-10-25 • via Nuitee
M
Marion • extended_group • de
10
Tolle Wohlfühlatmosphäre - empfehlenswert!
Pros:

Super nette Begrüßung, wir wurden sogar vom Flughafen abgeholt.
Wir hatten zu dritt ein Zimmer mit Doppelbett und Futon, es war super geräumig.
Und eine beheizte Toilette mit Reinigungsfunktion ist soooo toll 😉.

Cons:

Ein Schminkspiegel wäre schön gewesen, aber das ist Meckern auf hohem Niveau.

2026-10-23 • via Nuitee
J
Jing • couple • dk
8
Amazing!
Pros:

Location and style! Nice staff e.g Christal! And the others as well and they are all great! Thank you!

Cons:

Location and style !

2026-10-23 • via Nuitee
D
Daniela • couple • ro
10
2026-10-22 • via Nuitee
K
KRISTINA • family_with_children • ru
10
Pros:

Такой клиенториентированности, как в данном отеле я пожалуй не встречала нигде больше в мире!!! Отдельное огромное спасибо сотрудникам Panda, Chris и еще парню (имя не помню), который был на смене 18 октября и ходил в банк менять нам деньги. Начну с того, что когда мы с дочкой прилетели , по моей ошибке вышли не к тому выходу, который заблаговременно в письме нам указывал отель и так как у нас не было китайской симки связи не было((... Трансфер ждал нас все время пока мы разбирались со своими ситуациями (по времени это было часа 2), потом наконец-то мы нашлись и радостные поехали заселяться в отель. Заселились, дочь открыла чемодан и увидела, что забрала с ленты в аэропорту чужой багаж((((((... это был пипец!!!)) НО сотрудник по имени Panda, с легкостью согласился нам помочь и решил данную задачу... созвонился с аэропортом, вызвал такси, поехал с нами в аэропорт, разбирался с бюро находок, возился с нами короче))) (ему это надо?) и только благодаря ему мы достаточно оперативно решили этот вопрос .+ 1000 к карме тебе Panda, если ты читаешь данный отзыв))).
В Китае достаточно не просто поменять валюту, если у вас нет карты китайского банка, однако и здесь персонал отеля (Panda и еще один парень (имени не помню) не остались в стороне... без проблем сходили в банк, обменяли нам деньги. БОЛЬШОЕ СПАСИБО! CHris очень милый и отзывчивый парень, помог нам с трансфером на базу панд рано утром и в аэропорт и в целом на все наши многочисленные ))))) просьбы реагировал положительно и всегда старался максимально помочь! Сам отель достаточно стильный, ресторан на крыши вкусный, завтраки хорошие, бассейн вообще супер... сплошная медитация. Нам было очень комфортно и Хорошо у вас... простите за наши вечные "sorry, can you...?")))...Желаю процветания и успехов ребятам, которые нам так сильно помогли, без вас наш отдых мог бы быть испорчен).

2026-10-20 • via Nuitee
K
Kusniati • couple • au
8
Great location - value for money
Pros:

Convenience and cleanliness

Cons:

Only 1 elevator

2026-10-20 • via Nuitee
D
Dale • couple • sg
10
2026-10-18 • via Nuitee
S
Stef • solo_traveller • au
10
Pros:

Loved the location, room was stunning and we got a lovely fruit plate when we arrived. The lobby at the top was stunning and we had dinner in the restaurant which was worthwhile. Staff were helpful with our laundry and enjoyed unlimited water prior to entering the room. Loved that you could borrow a hanfu to do your pictures in the zen garden.

Cons:

Some good staff, some that weren't too engaging. Chris and a few of the other male staff were lovely and helpful.

2026-10-17 • via Nuitee
S
Sabine • couple • de
10
Wir würden das Hotel immer wieder buchen.
Pros:

Das Hotel liegt sehr zentral und ein Teil der Sehenswürdigkeiten ist gut zu Fuß erreichbar. Die Dachterrasse ist sehr schön gestaltet und die Zimmer befinden sich im 2. und 3. Stock des Gebäudes. Für die Lage ist es sehr ruhig. An das Hotel angebunden ist ein vegetarisches Restaurant. Wer ein Freund davon ist, ist dort genau richtig. Das Personal ist sehr freundlich und hilfsbereit. Man kann sich sehr gut mit ihnen auf Englisch unterhalten. Von uns ein herzliches Dankeschön an das Hotelteam und vor allem an Chris für einen sehr schönen und unkomplizierten Aufenthalt. 😊

2026-10-16 • via Nuitee
F
Francesco • couple • it
10
Posizione, colazione e camere super! C’è stato un malinteso sul trasporto dall’aeroporto alla struttura ed il manager è
Pros:

La posizione, la colazione e la gentilezza del personale

2026-10-16 • via Nuitee