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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Beach
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorisation will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorisation is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Great location. Friendly team.
Incredibly hot room with no air conditioning. A fan was provided but really didn't help.
The shower over bath wasn't non-slip, there was no hair dryer in the room and it wasn't clear where additional towels were kept. Far too many reasons to have to contact the front desk. I just want to check in and relax, not have to chase around for essentials.
Hôtel bien situé au calme et tout près d’une jolie esplanade avec vue sur la mer, idéal pour une grande promenade
jolie bâtisse située au calme, bonne restauration
Lovely comfortable room and staff very friendly and welcoming
Not much parking but there is parking on the street to the side.
Promenade am Meer ist vor dem Hotel . Sehr schön zum spazieren
Nichts für eine Nacht vor der Fahrt durch den Tunnel ideal
Easy to reach, good breakfast. Nice neighborhood. Bathroom new and well equipped.
I was asked for my room number four times during breakfast, which felt a bit excessive, especially when no one else is around.
No close by parking guaranteed. Metal spring bed was not comfortable.
Beautiful old hotel. We had a Deluxe King Room with King Bed and View, with a couple of armchairs at the window. The view is mostly of another beautiful building across the way, but you can see the sea on the side. Would definitely book this room again or on a higher floor (we were on the first floor). The French manager (?) was a delight to talk to. The bartender is a real pro!
I thought it had air conditioning when I booked it, but I was mistaken (not their fault). We were there on a couple of extremely hot nights and it was hard to sleep even with the provided fan. They do have an air conditioned bar and restaurant, but it doesn't open until 4 pm. It would be nice if they could open it earlier on very hot days. One of the two (?) lifts was out of order during our entire stay (the one that went down to the restaurant level), though it didn't affect us, as we used the impressive staircase.
Location great for my needs. Rooms are fine and food is good
Parking (although available) can be an issue from time to time
Lovely room, was smaller irl than the pictures. Great there was free parking nearby. The hotel has 12 free bays directly outside the entrance, however these were full. I found free parking on the road to the left of the hotel. They also offer parking permits until 12noon the next day for around £7.50.
Easily walkable to the town centre, harbour and lighthouse.
I paid for a 'sea view' room however it was more a view of the hotel in front. You could peep the sea a teeny bit to the right but would say don't worry about paying extra for a seaview.
Great location, staff excellent
Looks tired in the entrance areas, which is a shame since the bar and restaurant areas are much better
Location was good. Paid extra for better room
A lift not working. My husband disabled, which put more pressure on me to help. There were stairs which he struggled with and walking
The location and staff were lovely
Der ukrainische Barkeeper in der unteren Bar war sehr freundlich.
Leider gab es keine Klimaanlage, was angesichts der hohen Temperaturen sehr unangenehm war.
Auch bei Rückfragen an der Rezeption wirkte das Personal wenig engagiert und nicht besonders serviceorientiert.
Zusätzlich fand im Hotel eine Hochzeit statt. Dadurch kam es bis spät in die Nacht zu erheblicher Lärmbelästigung vor unserem Fenster, das wir wegen der hohen Temperaturen geöffnet lassen mussten.
Das gebuchte Frühstück konnten wir nicht wahrnehmen, da wir kurz vor 7 Uhr zum Eurotunnel aufbrechen mussten. Stattdessen erhielten wir Lunchpakete, die mäßig waren. Zudem wurde nicht nach Allergien oder Unverträglichkeiten gefragt, sodass ein Teil der Inhalte für uns nicht nutzbar war.
Insgesamt entsprach das Preis-Leistungs-Verhältnis aus unserer Sicht leider nicht den Erwartungen.
I like the history
It was extremely hot and no air con and due to scaffolding could barley open the windows. Also parking is a massive issue!!
Beautiful hotel friendly staff great barman!
Checking in was difficult. The receptionist was alone, with a queue, so we were not told all that we needed to know. And no offers to help with luggage to the room.
The room was fine, but one of the two lifts was u/s and that was the one that went down to the restaurant and bar.
The wifi was poor and then not operational.
Management was noticeable by his absence.
We stayed here before when going on Chanel tunnel beautiful hotel clean staff great room lovely tea and coffee facilities lovely
Breakfast was lovely and lots of choice well worth the price of hotel including breakfast
There is only room for about 10 cars onsite we had to pay for a parking permit £7 for on road parking but wouldn’t put us off staying again
Die Bar und deren Personal hat uns sehr gut gefallen.
Wegen der Hitze wurde täglich kostenlos Wasser zur Verfügung gestellt.
Ein Haus dieser Kategorie sollte unbedingt klimatisierte Zimmer haben. Außerdem hatte unser Zimmer keine Dusche, nur eine Wanne. Das ist sehr unkomfortabel.
Vor unserem Zimmer stand ein Baugerüst, es wurde weder darauf hingewiesen, noch das Zimmer rabattiert. Die Anzahl der Parkplätze ist zu gering. Parken in der Umgebung war etwas kompliziert, da es auf Grund einer Veranstaltung Straßensperrungen gab..
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