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Facilities
Property facilities
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Wheelchair accessible
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Lower bathroom sink
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Outdoor furniture
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Fire extinguishers
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Smoke alarms
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CCTV outside property
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Victorian Charm and Sea Views
The Burlington Hotel, set in leafy gardens overlooking the Leas Promenade and English Channel, offers a grand Victorian experience just a short walk from Folkestone's town center and beach.
Pet-Friendly Accommodation
Welcoming pets at an additional charge, the hotel provides standard and superior rooms for furry friends. Inform the hotel in advance for a seamless stay with your pet.
Culinary Delights and Premium Spirits
Indulge in modern British cuisine at the Bay Tree Bar & Grill or sip on expertly crafted cocktails at the stylish Cocktail Bar. Enjoy a wide selection of premium spirits and locally sourced beverages.
Experience elegance and convenience at the Burlington Hotel.
When booking 6 rooms or more, different policies and additional supplements will apply.
The hotel has a car charging point on-site now as a new service.
A credit/debit card pre-authorization will be required at check-in to cover the full amount for your stay (if not prepaid) plus an additional amount for incidentals and potential charges. The pre-authorization is completed when you check out, and any unused funds will be released back to your card. If you experience delays in funds being released back to your card or bank, please contact your card issuer directly.
The Bay Tree Grill will be closed for dinner service from December 23, 2025, to December 26, 2025.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
Clean room, helpful staff, it's an old Victorian building so has its quirks. Car Parking is poor with only about 10 spaces, pay to park on the streets is expensive so do your homework before you travel.
The location was perfect for Folkestone shuttle - also for walking the dog along the sea front - which was much nicer than expected. There were many old Victorian buildings housing many memories & history.
The bar area was an added bonus where we could eat with the dog in tow & the food & service were fine.
The staff seemed helpful & friendly. The bedroom although was old had plenty of space & every necessity provided.
Breakfast provided everything needed to start the day.
We asked for a quite room which itself wasn't noisy or had outside noise from traffic etc but we were right next to the lift which provided us with an unwanted banging of doors etc. No other faults that come to mind.
Lovely old hotel, in a nice quiet tucked away part of The Leas.
The downstairs bar was nice enough, and the staff were great, but I’d rather the upstairs bar was open for residents.
Room wise, we stayed in a very hot week so it may have been an unfair period to compare, but our room was next to some sort of boiler room and it was very uncomfortable temperature-wise. There is a fan in the desk, but no air con, and the rooms were frankly unfit for human habitation in that heat. When I went to the front desk (the rooms phone didn’t work), I was just told that there was no air con and there was a fan.
Spacious and equipped
The bed frame could be improved
Great location
The room was small, dark and very hot. Unwilling to have the window open during the night as the room was on the first floor with scaffolding outside. The toilet flush does not work properly, staff said it would be fixed - it wasn’t.
Freundliches Personal. Das Essen (Abendessen) war top, um nicht zusagen mega gut. In 2 Minuten an der Promenade mit einem tollen Blick.
Für 200 Euro pro Nacht eher eine „Abstellkammer“ erhalten. Wir waren nur eine Nacht, aber das war genug. Zu warm, viel zu eng. Bei booking.com wurde auf das kleine Zimmer nicht entsprechend deutlich hingewiesen. Folkstpne selbst war keinen Besuch wert.
Charmantes altes Hotel in guter Lage, Winziges Zimmer ohne Lüftungsmöglichkeit be großer Hitze. Die Qualität des Essens kann mit der ambitioniert formulierten Speisekarte nicht mithalten, schnoddrige Bedienung.
Nice quiet hotel, comfortable rooms, cheerful staff, great breakfast and a beautiful building with original features. Near a bus stop to get down to the harbour, the station, Hythe etc
Steps up to reception but they did help us.
Just spent two nights at the Burlington Hotel, we found the hotel clean, all the staff were friendly and efficient. Bar and restaurant prices reasonable for a hotel.
A grand old Victorian hotel.
Good breakfast, friendly staff, goos lication by the sea.
Location , room size , amenities
Poor phone reception , not great internet
The room was lovely, clean, lovely view
Tried multiple times to use phone for room service, didnt work. Could have used a fridge in the room to keep refreshments cool.
Comfortable bed. Traditional building, clean, friendly staff, big garden to walk the dog
Pillows, not particularly comfortable
friendly staff good location
Hairdryer not working fan not working temperature control for the shower broken
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