Cross Hotel Kyoto

Hotels
9.4 (5761 reviews)
Nakagyo-ku Daikoku-cho 71-1 , Kyoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Facilities for disabled guests
Currency exchange
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Excellent value
Cons:
Limited amenities like laundry
Standard check-in experience

Categories

Cleanliness
9.31
The rooms are exceptionally clean and bigger than the average rooms in Kyoto.
Service
9.78
Helpful and professional staff; many mentions of excellent service.
Location
9.82
Fantastic location right by Pontocho Alley and easy access to public transport.
Room Quality
9.27
Rooms are well spaced, clean, and comfortable.
Amenities
8.8
Standard quality for this hotel tier; some amenities are lacking like coin laundry.
Value for Money
9.26
Excellent value for money with great facilities.
Food and Beverage
9.31
Breakfast was great with a lot of choice.
Overall Experience
9.68
Overall a fantastic stay with high satisfaction reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:17

Property Description

Luxurious Kyoto-Style Accommodation

Elegant Rooms with Modern Amenities: Experience the charm of traditional Kyoto-style architecture in our warmly decorated rooms equipped with a flat-screen TV, hot tub, and stunning mountain views.

Convenient Location: Situated in the heart of Kawaramachi Sanjo, our hotel is just minutes away from major transportation hubs, making it easy to explore the city.

Local Attractions and Easy Access: Immerse yourself in the vibrant culture with Nishiki Market and Gion Shirakawa nearby. Let us assist you in discovering the best of Kyoto during your stay.

Book your stay at Cross Hotel Kyoto for an unforgettable experience in the cultural heart of Japan.

Important information:

Please note that the hotel will experience a complete power outage due to a mandatory electrical equipment inspection on the following date/ time: 18th January, 2027/ 11:00 AM to 5:00 PM.
During this period, all electrical equipment in the hotel, including guest rooms, will be unavailable. Furthermore, emergency alarm systems and elevators will also be shut down. For the safety of our guests, you will not be able to stay inside the hotel during the power outage.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 5761 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
N
Nathalie • solo_traveller • fr
10
Pros:

Nous sommes ravis d'avoir passé 4 nuits dans cet hôtel, particulièrement bien situé pour visiter Kyoto.
Hôtel très moderne, belles chambres. Petit déjeuner buffet varié servi dans une très agréable salle.

2026-05-31 • via Nuitee
I
Inka Stanton • couple • us
10
Amazing modern clean location. It has been my favorite hotel in Japan.
Pros:

Location, cleanliness, and space

Cons:

Nothing

2026-05-30 • via Nuitee
W
wendy kimiye • extended_group • ca
10
Beyond great!!! Will definitely be a repeat customer!
Pros:

The surrounding property is lovely. The location is perfect. The staff are awesome. The daily breakfast was quite good. We would stay there again!

2026-05-30 • via Nuitee
S
Silva • couple • au
5
Great location
Pros:

It was central location

Cons:

Our luggage’s weren’t taken up to the room

2026-05-30 • via Nuitee
D
Daniel • couple • us
10
2026-05-30 • via Nuitee
D
Dmitry • family_with_children • ru
10
Pros:

Отличный отель в самом центре Киото. В пешей доступности достопримечательности. Рядом остановки наземного транспорта и метро. Завтраки понравились. Номер был большой, комфортно было находиться.

2026-05-30 • via Nuitee
G
Galit • couple • il
10
2026-05-29 • via Nuitee
G
Giulia • couple • ch
10
Pros:

Proximité de tout

2026-05-29 • via Nuitee
A
Arzu • family_with_children • tr
9
2026-05-29 • via Nuitee
R
Rafael • couple • ie
8
Good
Pros:

Location, good breakfast

Cons:

NA

2026-05-29 • via Nuitee
I
ido • solo_traveller • il
9
Pros:

Location, excellent breakfast and helpful team.

2026-05-29 • via Nuitee
E
Eldad • couple • il
8
נחמד ולא יותר
Pros:

הצוות מקסים ומסייע במה שצריך, ולמרות זאת לא הייתי חוזרת שוב

Cons:

החדר לא היה נקי כמו שביפן נהוג
גם שטחי הציבור לא.
עם הכניסה למלון מתבקשים לקחת באופן עצמאי מברשות שיניים וכו . זה מלון פשוט יחסית ברמה של שלושה כוכבים ולא של ארבעה והמיקום מאוד רחוק (20 דקות) מתחנת קיוטו.

2026-05-28 • via Nuitee
A
Andrew • couple • au
9
Good location but limited space in room.
Pros:

Location and cleanliness

Cons:

Room small due to large table and chairs taking considerably large area of room. No where to open and stow bags / clothes.

2026-05-28 • via Nuitee
P
Praveen • solo_traveller • gb
10
2026-05-28 • via Nuitee
I
isabelle • family_with_children • fr
8
2026-05-28 • via Nuitee
P
Paul • couple • au
10
Excellent
2026-05-28 • via Nuitee
M
Masayuki • solo_traveller • jp
10
2026-05-28 • via Nuitee
A
Adam • couple • il
9
Very good
Pros:

Location

2026-05-28 • via Nuitee
J
Jim • couple • gb
10
Fabulous hotel, perfectly located to get the most out of your time in Kyoto
Pros:

Great location, lovely staff, clean and comfortable hotel.

Cons:

Nothing

2026-05-27 • via Nuitee
H
Hagai • solo_traveller • il
8
2026-05-27 • via Nuitee