Hotel Las Palmas en Laurel

Hotels
6.5 (72 reviews)
8 Calle Laurel , Cancún , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Great value for money
Nice breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
4.39
Several reviews mention cleanliness issues, including bugs and unclean water.
Service
7.36
Some feedback about service quality, typical for the hotel tier.
Location
8.4
Consistently praised for its great location in multiple reviews.
Room Quality
5.35
Mixed reviews on room quality, with some mentioning noise and lack of amenities.
Amenities
4.88
Mention of inadequate amenities like no TV or Wi-Fi, impacting experience.
Value for Money
8.34
Good value for money in multiple reviews, especially for breakfast inclusion.
Food and Beverage
6.89
Breakfast received positive mentions, though some desire more variety.
Overall Experience
6.36
Overall mixed experience with some positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:42

Property Description

Conveniently located in Cancún, Hotel Laurel Cancún Centro offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace.

Luxurious Accommodations: Experience comfort in our air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom. Relax in style with our cozy bed linen and fluffy towels.

Relaxing Outdoor Amenities: Unwind by taking a refreshing dip in our inviting outdoor swimming pool or soak up the sun on our charming terrace, perfect for enjoying the Cancún weather.

Prime Location: Explore nearby attractions like Cancun Bus Station, Cancun Government Palace, and Puerto Juarez Beach. With Cancún International Airport just 18 km away, your travels are made convenient.

Ready to experience a blend of comfort and convenience? Book your stay at Hotel Laurel Cancún Centro now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 72 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 5.35
Amenities: 4.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 6.36
C
colorado solo_traveller mx
7
2026-05-30 via Nuitee
C
Cando Quimuña solo_traveller ec
4
Pros:

El último día que salí

2026-05-29 via Nuitee
A
Ali couple pk
1
2026-05-29 via Nuitee
E
Eduardo solo_traveller mx
7
2026-05-28 via Nuitee
R
Rafael solo_traveller mx
5
2026-05-26 via Nuitee
F
Faviola solo_traveller mx
8
Cons:

No realizan el aseo diario, ni cambio de toallas..!! Y piden no fumar en las instalaciones y el propio personal fuma dentro de ellas... ojalá pudieran cambiar esos puntos y por lo demás cumple con las expectativas para lo que ocupas el hotel, que es descansar; su ubicación está muy bien' centrico; muy cerca muchos lugares buenos para poder visitar...

2026-05-25 via Nuitee
L
Luz solo_traveller mx
8
Bueno aunque el dueño muy ma#$_ me ignoro obvio no es mexicano.
Pros:

Lo cercano que está de ADO

Cons:

El olor a drenaje cuando me bañe al caer el agua a la coladera fue muy fuerte el olor pero poco a poco se fue disipando el olor

2026-05-22 via Nuitee
V
Vladimir solo_traveller mx
4
Pros:

La habitación es cómoda

Cons:

No hacen limpieza en la habitación, no estaba sucia al ingresar hay que aclarar
Alberca cerrada
Falta limpieza en áreas comunes el elevador nuevo pero muy sucio
La dirección de la aplicación no es precisa
Previo a mi llegada intenté varias ocasiones confirmar mi reserva con el hotel y siempre me contesto la misma persona con muy mala actitud y me dijo que no había ninguna reserva a mi nombre
Por suerte en una ocasión me contesto otra persona y me dio el teléfono del otro hotel del grupo y ahi confirmar mi reserva

2026-05-20 via Nuitee
T
Tabares solo_traveller mx
10
2026-05-19 via Nuitee
B
Briana solo_traveller us
10
Pros:

Welcoming environment. Delicious breakfast. Unbeatable prices

2026-05-19 via Nuitee
F
Francesca couple it
9
Soggiorno di una notte, letto comodo, stanza silenziosa, buona colazione
Pros:

La camera con bagno privato, silenziosa
Colazione con uova, succo e caffè

Cons:

La piscina non era molto carina

2026-05-17 via Nuitee
R
Ramírez jimenez solo_traveller mx
1
Pros:

Lo único bueno del hotel era la ubicación

Cons:

Lo que no me gusto es que la habitación que nos tocó estaba horrible ibas al baño y olía a drenaje el aire acondicionado luego no funcionaba en la noche la jente no dejaba dormir por estar platicando que eran los mismos empleados del hotel y la piscina parecía que no la limpiaban y las instalaciones del hotel estaban pésimas le falta que le den mantenimiento

2026-05-16 via Nuitee
L
Lopez solo_traveller mx
8
2026-05-15 via Nuitee
D
Deciara couple us
2
Pros:

Única coisa boa era o ar condicionado

Cons:

A rua é estranha, sempre tem uns caras na frente do hotel fumando e você não sabe se são confiáveis, o funcionário muito antipático, não explicou nada, não deu a senha do wi-fi, não tinha café da manhã. A porta do quarto não fechava direito,o chuveiro saía pouquíssima água, tudo horrível.

2026-05-11 via Nuitee
F
Fernanda couple mx
10
Buena relación calidad-precio
2026-05-11 via Nuitee
H
Heredia solo_traveller mx
9
Pros:

La atención y la amabilidad

Cons:

Solo detalle con la regadera salía poca agua y el lavadero de manos salía mal olor necesita limpieza profunda en el desagüe

2026-05-11 via Nuitee
C
Cando Quimuña solo_traveller ec
4
Pros:

Sin comentarios

Cons:

Piscina sucia

2026-05-10 via Nuitee
E
Erick couple de
3
2026-05-06 via Nuitee
N
Norman solo_traveller nl
9
2026-05-04 via Nuitee
S
Santamaría solo_traveller mx
8
2026-05-04 via Nuitee