Pousada Porto Rua das Flores

Hotels
Pestana Hotel & Resorts
9.6 (2111 reviews)
Rua das Flores 94 , Porto , pt

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Limited restaurant menu options

Categories

Cleanliness
8.66
Some concerns about room cleanliness mentioned.
Service
10
Staff are consistently praised for their friendliness and helpfulness.
Location
10
Excellent location, very convenient for transport and attractions.
Room Quality
9.66
Rooms are clean and tidy, meeting expectations.
Amenities
9.66
Pool and sauna are appreciated, though some issues with AC.
Value for Money
9.66
Good value considering the quality of service and facilities.
Food and Beverage
9.16
Good breakfast variety, but restaurant menu could improve.
Overall Experience
10
Overall positive experiences; guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 04:18

Property Description

Central Location in Porto
Pousada do Porto - Rua das Flores is perfectly situated in the heart of Porto, offering easy access to popular attractions and landmarks.

Luxurious Amenities
Guests can enjoy a range of top-notch amenities including a fitness centre, free WiFi, indoor pool, sauna, and a shared lounge. The hotel also provides room service and a concierge service for added convenience.

Multilingual Staff and Buffet Breakfast
The hotel boasts a friendly and multilingual staff fluent in English, Spanish, French, and Portuguese, ensuring a comfortable stay for international guests. Start your day right with a delicious buffet breakfast served daily at Pousada do Porto - Rua das Flores.

Experience luxury and convenience at Pousada do Porto - Rua das Flores. Book your stay now for an unforgettable Porto experience.

Important information:

Please note that for 6 or more rooms special conditions apply

The closest public car park to Pousada do Porto is Parque das Cardosas, a 5-minute walk away from the hotel. Pousada do Porto has an agreement with the Parking for a special fixed price of €30.45 per day for our guests; just take a ticket at the machine at the entry and present it at the Parking’s desk, together with the confirmation of your reservationGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 2111 reviews
Cleanliness: 8.66
Service: 10
Location: 10
Room Quality: 9.66
Amenities: 9.66
Value for Money: 9.66
Food and Beverage: 9.16
Overall Experience: 10
M
Michael family_with_children us
10
2026-07-04 via Nuitee
N
Nisha family_with_children gb
8
Nice hotel which is exactly as described with good location
Pros:

Excellent location and rooms were clean and comfortable. Pool and spa was good.

Cons:

Breakfast options were limited

2026-07-03 via Nuitee
B
Billbr1 Couples
10
A wonderful hotel in the historic center
Pros:

We thoroughly enjoyed our stay. The ladies at reception were delightful, my guestroom was comfortable and spotless, and the breakfast was a generous selection of delicious food.

A special thank you to Mauro who ensured that the coffee kept flowing and that everybody enjoyed their breakfasts.

2026-07-02 via Tripadvisor
7
791colinf Family
10
Great hotel, location and staff
Pros:

Very friendly and helpful staff, great location. Comfortable rooms, great choices at breakfast and would definitely stay here again. Mauro at breakfast, and the whole team were really good.

2026-07-02 via Tripadvisor
R
Rish solo_traveller ie
10
Pros:

Hospitality and location

2026-07-02 via Nuitee
M
Mirandathelaurich Solo travel Auckland, North Island
10
100% Enjoyable
Pros:

Pousada Porto is a delightful hotel in an amazing location. Directly outside the beautiful lobby is a friendly pedestrian street with access to the river and the train station Sao Bento. My room was beautifully appointed and had doors opening onto a little balcony allowing fesh air and sunshine into the room. The pool and sauna were a treat as was the breakfast buffet with daily variations. All of the staff were helpful and friendly and the housekeeping staff did a fantastic job. I highly recommend this hotel.

2026-07-01 via Tripadvisor
S
Saumya solo_traveller in
9
2026-07-01 via Nuitee
J
Juan couple es
10
2026-07-01 via Nuitee
Y
Yüregir Yenigün solo_traveller tr
1
Misleading Listing, Disappointing Experience
Cons:

Disappointing experience overall.
The room characteristics did not correspond to how they were presented on Booking.com. Due to room images that created an attractive architectural impression but did not accurately reflect reality, along with incomplete and misleading room descriptions, I ended up reserving a room that was not suitable for me to stay in — something I only discovered at check-in.
More concerning was the way the issue was handled. What initially appeared to be a friendly and solution-oriented approach proved, in reality, to be misleading to the customer, followed by inconsistent statements and unfulfilled verbal assurances. This created a serious loss of trust and raised concerns regarding transparency and professional conduct.
Furthermore, my subsequent correspondence with senior management made it clear that this was not merely an isolated issue in staff communication, but rather reflected a broader problem in the hotel’s institutional approach to customer relations and professional conduct.
Although the hotel’s presentation on Booking.com is quite appealing from a marketing perspective and its location is convenient, I believe there are far better accommodation options in the surrounding area.

2026-06-30 via Nuitee
G
Geert couple be
10
Aangenaam verrast in een heel leuke, gemoedelijke, propere stad.
Pros:

Uitstekend ontbijt, heel vriendelijk personeel, mooie propere kamers met badkamer met inloopdouche

Cons:

Zeer weinig plaats om je kleren op te bergen (3 heel kleine opbergplanken + een kleine stang om kledij op te hangen)

2026-06-30 via Nuitee
J
Johann couple at
10
Alles war perfekt - unsere Erwartungen wurden weit übertroffen!
2026-06-30 via Nuitee
P
PhotoGraeme Couples West Sussex, England
8
Well Located
Pros:

This is a very well located hotel great for all the visitor needs, with good English spoken by the staff. We had booked a city view with mini balcony through easyJet holidays, what we got was a room on the lower ground floor looking out over the alley beside the hotel (with no balcony). Which meant if we didn’t draw the blinds, passersby would be looking in. Obviously you get a bit of noise for same reason. It’s not the hotels fault , it was just wrongly advertised by EasyJet.

The rooms were very clean and had fresh towels each day. Our room was very cosy. We had to turn sideways to get past the end of the bed and the TV on wall. Breakfast buffet was very good and varied, with excellent service the food was fresh and they cooked eggs to order.

With good air conditioning, the room also had a free room safe (unlike some hotels in Europe these days) and there was a large bottle of water, which was replaced each day.

They have a small bar area in the lobby. We were going to sit here and have a drink one night when back from a day walking, but it was full a coach party group who were staying at the hotel. However it is a nice hotel, with a small cozy swimming pool and is a shortish walk to main train station and metro.

2026-06-29 via Tripadvisor
A
Ana Lucia couple it
9
Piccola vacanza a Porto
Pros:

Struttura nuova e molto bella, pulita e personale gentile.

Cons:

Nulla

2026-06-29 via Nuitee
M
Marcus couple gb
10
2026-06-29 via Nuitee
T
Tenzin solo_traveller ch
9
Pros:

Super Lage, sehr nettes Personal

2026-06-29 via Nuitee
D
Dr solo_traveller il
8
Pros:

המיקום

Cons:

הצפיפות בחדר ,חדר האוכל

2026-06-29 via Nuitee
R
Rita solo_traveller pt
8
2026-06-29 via Nuitee
K
KarenE848 Couples Bideford, Torridge, Devon, England
10
Good hotel in central location
Pros:

We had a very enjoyable stay for 3 nights at this hotel which is centrally located in the old town and within easy walking distance of the main tourist attractions and the river. We had breakfast in the hotel which was very nice with good choices. There are plenty of reasonably priced restaurants in the area for dinner. The staff were very friendly and helpful and our room was more spacious than we had expected. Although the building is obviously old the interior decor is contemporary and fresh.

2026-06-28 via Tripadvisor
S
sally solo_traveller gb
9
Pros:

Central location with excellent staff. Great selection for breakfast.

2026-06-28 via Nuitee
J
José couple pt
9
2026-06-28 via Nuitee