Kingston Hotel 2 - Setapak

Hotels
7 (582 reviews)
29 Jalan 10/23a Medan Makmur , Kuala Lumpur , MY

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and nice
Conveniently placed near the city
Cons:
Poor service
Uncleanliness issues
Location limitations

Categories

Cleanliness
4.89
Bedsheet was dirty, and toilet hose rusty.
Service
6.86
Reception never answered calls and had poor service.
Location
8.9
Conveniently placed near the city.
Room Quality
5.85
Issues with bathroom door and television.
Amenities
6.88
Wifi was weak; requested hangers that never arrived.
Value for Money
6.84
Price is too expensive for the stay.
Food and Beverage
7.89
Standard quality for this hotel tier.
Overall Experience
7.86
Mixed feelings about the stay with significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:36

Property Description

Convenient Location and Nearby Attractions
Located just 7.8 km from Petrosains, The Discovery Centre and Petronas Twin Towers, Kingston Hotel 2, Setapak offers easy access to popular landmarks in Kuala Lumpur like Suria KLCC and KLCC Park.

Comfortable Rooms with Essential Amenities
Guests can enjoy air-conditioned rooms equipped with a desk, kettle, safety deposit box, TV, and a private bathroom with a shower. Bed linen and towels are also provided for a comfortable stay.

Multilingual Staff and Exceptional Service
With staff fluent in English, Malay, and Chinese, guests at Kingston Hotel 2, Setapak can expect personalized assistance and useful tips for exploring the area.

Don't miss out on a pleasant stay in Kuala Lumpur - book your room at Kingston Hotel 2, Setapak now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7
Based on 582 reviews
Cleanliness: 4.89
Service: 6.86
Location: 8.9
Room Quality: 5.85
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 7.89
Overall Experience: 7.86
S
SIVATHAARANEE • extended_group • my
2
Bad experience.
Pros:

The hotel placed nearer to town.

Cons:

Poor cleanliness of the room; i had to change my first room due to very bad condition.. the bathroom and room was damn dirty. The pillow and mattress was not clean. After the complaint i got second room which is the same, very dirty. The mattress and pillow all were stained. The water heater in the room can’t be used. The pic was shown in the booking app is completely different from the original place.

2026-09-08 • via Nuitee
R
Raymond John Henry • solo_traveller • my
7
Water supply problem
Pros:

Location, clean room and toilet

Cons:

Our block had no water supply and was notified around 3 am and they forgot to update on when the water problem can be resolved, I have gone to the lobby to enquire then only thru gave us another rooms. There was no assistance at all in the changing of the room unlike other Hotels

2026-09-03 • via Nuitee
A
aliff • solo_traveller • my
6
2026-09-03 • via Nuitee
F
Fatin • solo_traveller • my
6
2026-08-26 • via Nuitee
K
Kok Kuan • family_with_children • my
1
Bad bad experience
Pros:

Chosen this location due to its close proximity to an event we attending

Cons:

Bed sheet is yellowish, towel is yellowish, the water heater is not functioning and the shower hood should be changed as it was left hanging loose. Also do consider to change the door

2026-08-17 • via Nuitee
V
Victor • solo_traveller • my
10
Pros:

Good 👍 👍 👍 👍

Cons:

Very good

2026-07-25 • via Nuitee
D
Dino Yap • solo_traveller • my
1
Pros:

No wifi,Heater broken, need use key to open door, need improve cleaning and facilities

Cons:

No wifi, Heater broken, need use key to open door, need improve cleaning and facilities

2026-07-05 • via Nuitee
P
PARVINDER • couple • my
1
2026-06-26 • via Nuitee
N
nur afiqah • couple • my
8
2026-06-25 • via Nuitee
N
nur afiqah • couple • my
8
2026-06-25 • via Nuitee
N
nur afiqah • couple • my
8
2026-06-25 • via Nuitee
S
Shukri • couple • my
6
2026-06-19 • via Nuitee
L
Ling • solo_traveller • my
10
Pros:

staff Asif is good

2026-06-14 • via Nuitee
S
Syuhadah • extended_group • my
1
Cons:

Poor aircond service i want to change the room unfortunately room is unavailable

2026-06-08 • via Nuitee
P
pang • extended_group • my
10
2026-06-06 • via Nuitee
J
Jayme • extended_group • my
8
2026-06-05 • via Nuitee
S
Santo • solo_traveller • my
8
Pros:

The staff are very friendly, mostly one of Bangladeshi staff was very helpful with me.

Cons:

If you provide 2/3 botol Mineral water, that's might better for the guest

2026-06-02 • via Nuitee
W
Wan • solo_traveller • my
6
Pros:

Gud location

Cons:

no soap provided and the television did not work

2026-06-01 • via Nuitee
N
Noor • couple • my
7
2026-05-31 • via Nuitee
S
Shi Ern • couple • my
6
2026-05-17 • via Nuitee