Hotel Amazonas

Hotels
7.6 (2120 reviews)
San Bartolomeu, 4 , El Arenal , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise issues
Basic room quality

Categories

Cleanliness
6.49
Some reviews mention issues with noise and cleaning frequency, affecting overall cleanliness perception.
Service
8.46
Numerous positive comments about helpful and friendly staff.
Location
8.5
Convenient proximity to the beach and public transportation, although it can be noisy.
Room Quality
6.95
Rooms are described as basic and sometimes lacking in comfort.
Amenities
7.48
The pool is a highlight, but some amenities like Wi-Fi had issues.
Value for Money
7.44
Considering the location and service, it offers decent value despite some shortcomings.
Food and Beverage
7.99
Most reviews praise the breakfast quality and variety.
Overall Experience
7.46
Overall experience is mixed due to service and location; however, positive staff interactions enhance it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Luxurious Pool and Gardens
Experience a slice of paradise at our hotel with a large pool and lush gardens, perfect for unwinding under the sun. Situated near the Arenal Yacht Club and a short stroll from Playa de Palma beach, our location offers the best of both worlds.

Delicious Dining Options
Indulge in a culinary journey at our dining room, offering a lavish buffet for breakfast, lunch, and dinner. For a more casual setting, enjoy a refreshing drink at our poolside bar. With a variety of board options available, including bed and breakfast and halfboard, you can tailor your stay to your preferences.

Flexible Board Options
Choose from our range of board options to customize your experience, whether you prefer the convenience of breakfast included or the added value of halfboard. With daily supplements available, you have the freedom to create your ideal vacation package.

Book now to experience the perfect blend of relaxation and luxury at our hotel.

Important information:

Please note that the hotel is not easily accessible for guests with reduced mobility.

When booking 6 rooms or more, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 2120 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.95
Amenities: 7.48
Value for Money: 7.44
Food and Beverage: 7.99
Overall Experience: 7.46
G
Grazia • solo_traveller • it
1
2026-05-30 • via Nuitee
M
Marcel • solo_traveller • de
4
2026-05-29 • via Nuitee
R
Robles Prada • family_with_children • es
1
Pros:

El desayuno

Cons:

El cuarto de baño no tenía luz

2026-05-29 • via Nuitee
S
S • extended_group • de
10
2026-05-28 • via Nuitee
A
Annika • solo_traveller • de
6
Ganz gut das Rezeptsionspersonal war okay aber nicht wirklich freundlich und man hat keine Aufklärung über das Hotel bek
Pros:

Es geht so, da viele laute Leute im Hotel waren die auch Partys veranstaltet haben

Cons:

Ganz okay

2026-05-27 • via Nuitee
M
marinella • solo_traveller • it
10
Pros:

Tutto

2026-05-27 • via Nuitee
Сергій • solo_traveller • ua
10
2026-05-25 • via Nuitee
J
Jihane • solo_traveller • es
5
Pros:

Personnel très professionnel

Cons:

La chambre

2026-05-25 • via Nuitee
M
Michaela • solo_traveller • de
7
Hotel würde ich nicht wieder buchen
Pros:

Grundsätzlich in Ordnung, schöne Terrasse zum frühstücken

Cons:

Schlechte Zimmer Ausstattung, nur das dürftigste. Personal an der Rezeption sowie Frühstücks Personal nicht freundlich

2026-05-24 • via Nuitee
V
veronique • solo_traveller • fr
9
2026-05-24 • via Nuitee
M
Martine • solo_traveller • be
9
Pros:

L'accueil a la réception et le côté serviable et arrangeant

Cons:

Peut être un souci de clim. Il faisait assez chaud dans la chambre

2026-05-24 • via Nuitee
M
Mueller • solo_traveller • ch
10
2026-05-24 • via Nuitee
H
Heinrich • couple • ch
8
Pros:

Gutes Preis-/Leistungsverhältnis. Sauber

Cons:

Check-in dauerte lange, wegen Chaoten. Personal etwas überfordert.

2026-05-23 • via Nuitee
F
Francois • solo_traveller • it
8
Bien 👍
Pros:

Le calme
Piscine

Cons:

Toilette qui fuis
Et Nettoyer les chambres tout les 2 jours

2026-05-22 • via Nuitee
C
Christoph • solo_traveller • de
7
2026-05-22 • via Nuitee
M
MARIO • solo_traveller • es
7
Pros:

Precio ubicación y desayuno.

Cons:

El colchón

2026-05-21 • via Nuitee
B
Bagaturia Meskhi • solo_traveller • es
8
2026-05-20 • via Nuitee
Z
Zhiyu • solo_traveller • pl
8
Pros:

Private room, facilities were good, near the beach

Cons:

Not enough table space in the room, and the location is quite far from Palma (city centre) - the airport is between this location and Palma

2026-05-20 • via Nuitee
A
Alejandro • solo_traveller • es
8
2026-05-19 • via Nuitee
T
Tobias • solo_traveller • de
8
2026-05-18 • via Nuitee