Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Reasonable price
Cons:
Issues with cleanliness
Inconvenient room setups
Noise disturbances

Categories

Cleanliness
7.03
Reviews highlighted issues with cleanliness and maintenance throughout multiple comments.
Service
9
Overall positive feedback about the staff, particularly the helpfulness of the reception.
Location
9.04
Excellent location with easy access to public transport and local attractions.
Room Quality
7.49
Some dissatisfaction regarding room comfort and issues with specific amenities.
Amenities
8.02
General mention of amenities but some shortcomings noted in variety and maintenance.
Value for Money
8.08
Based on the overall positive sentiment and pricing being favorable for the location.
Food and Beverage
8.03
Adequate breakfast offerings, though variety is limited after several days.
Overall Experience
8.1
Mixed reviews with highlights on service and location, but significant concerns about cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 16:24

Property Description

Luxurious Accommodation in the Heart of Istanbul

Modern Amenities: Sirkeci Ersu Hotel & SPA offers air-conditioned rooms with free WiFi, flat-screen TVs, and minibars. Guests can also enjoy a garden, terrace, sauna, and hammam for ultimate relaxation.

Convenience at Your Fingertips: With room service, a 24-hour front desk, and currency exchange, guests' needs are always met promptly. The hotel also boasts a buffet breakfast, spa center, hairdresser's, and business facilities.

Prime Location: Situated in the bustling Fatih district, the hotel is close to iconic landmarks like Basilica Cistern and Spice Bazaar, making it the perfect choice for travelers looking to explore Istanbul.

Experience luxury and convenience at Sirkeci Ersu Hotel & SPA. Book now for an unforgettable stay in Istanbul.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 10 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 2 years old to 6 years old stay for free when using an available extra bed.
    People 7 years old and over stay for € 10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3174 reviews
Cleanliness: 7.03
Service: 9
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.08
Food and Beverage: 8.03
Overall Experience: 8.1
K
Karin • solo_traveller • br
5
Pros:

Gostamos apenas da localização e dos funcionários que são gentis.

Cons:

Às instalações não são confortáveis. O quarto é muito pequeno, mal dava para colocar as malas no chão e o banheiro é minúsculo, com um box que deixa metade do banho para fora, inundando o que deveria ser área seca. A pia do banheiro é muito pequena, com uma bancada que não cabe nada e empoça água (pia com lodo).
O café da manhã não atende a um público internacional, só tem café solúvel, não tem nenhuma fruta e nenhum alimento quente e nem onde esquentar. Os ovos cozidos são deixados frios, dificultando muito a remoção da casca.
Não tem tomada no banheiro, na mesa de trabalho e nem próximo ao espelho.

2026-07-10 • via Nuitee
M
Mariana • couple • ch
4
Não recomendo
Pros:

Localização

Cons:

O hotel e os quartos precisam muito de manutenção. Tudo é bastante antigo e descuidado. O quarto não é confortável e parece sujo, encontrei chicletes colado no controle remoto da TV. O café da manhã também deixa muito a desejar. A cafeteira quebrou e eles simplesmente não serviram café. Os funcionários são gentis, mas infelizmente a estadia não foi boa, por isso não recomendo. Existem muitos outros hotéis na redondeza como opção.

2026-07-10 • via Nuitee
D
demirel • solo_traveller • de
8
Pros:

​Sehr gute Lage und tolles Personal!

Die Lage ist sehr gut. Die Tram ist nur 2 Gehminuten entfernt und viele Sehenswürdigkeiten befinden sich in der Nähe. Das Personal war sehr nett – ein besonderes Dankeschön an Baris!

Cons:

​Zimmer viel zu klein und ständige Probleme mit der Zimmerkarte

Die Zimmer sind leider sehr klein. In dem Zimmer, das wir eigentlich gebucht hatten, gab es überhaupt keinen Schrank, um Kleidung aufzuhängen. Baris hat uns dann zwar nett ein anderes Zimmer gegeben, in dem ein Schrank war, aber auch dieses Zimmer war sehr eng und der Schrank extrem klein.

Ein weiteres großes Ärgernis: Die Zimmerkarte hat ständig nicht funktioniert. Wir mussten jedes Mal wieder runter in die Lobby laufen, um die Karte neu aktivieren zu lassen, weil wir sonst nicht ins Zimmer kamen. Das war wirklich sehr ärgerlich.

2026-07-10 • via Nuitee
T
teona • family_with_children • ge
10
Pros:

we liked everything, especially the staff. Perfect team who easily turns your vacation into very pleasant and memorable story. kind.
Christina is the sweetest person ready to assist any time in any case. and I simply enjoyed communication and spending time with her.
person serving the breakfast, unfortunately I don't know his name, but he was the most energetic person I have ever seen. ❤️ working every time and always showing his goodwill and readiness to assist.
rooms are in a good condition, small, but absolutely comfortable for tourists, who mostly spend time out and come to room to have a good sleep,
it was cleaned every day.

in addition, I would like to underline perfect location on the opposite of Gulhane park entrance next to gulhane tram stop. perfect location to walk to most sightseeings around.

in conclusion I highly recommend Sirkeci Ersu Hotel and would return there again .

2026-07-10 • via Nuitee
A
André-Michel LE NAIR • solo_traveller • au
8
Pros:

Great location. Christina at the reception is a real gem, friendly and knowledgeable... making the stay really pleasant.

Cons:

All good. Will stay there again.

2026-07-09 • via Nuitee
G
Giuzeliia • solo_traveller • es
10
Pros:

Добрый день. Были в этом отеле 27-28 июня, забронировали в этот же день, цена приемлемая, такие же цены как 2 года назад, девушка Кристина в ресепсионе очень любезная, расположение отеля очень хорошее, все рядом, завтраки большой ассортимент, спокойный, чистый, все прекрасно работает, кондиционер, фен, душ, кровати хорошие, шторы толстые, все чисто, аккуратно, вода, сахар, кофе в номере, очень довольны остались. Спасибо, обязательно ещё вернемся🤗

Cons:

Хороший отель, рекомендую

2026-07-08 • via Nuitee
S
Serkan • family_with_children • de
10
Vielen lieben Dank
Pros:

Lage zentral. Falls mit Auto unterwegs, Parkmöglichkeit sehr nahe durch „Ispark“ günstig. Sehr nettes Personal. Terassa gemütlich mit schönem Ausblick auf Galataturm. Frühstück lecker und vollkommen ausreichend. Gerne wieder. Vielen lieben Dank.

Cons:

keine Beanstandung, alles gut.

2026-07-07 • via Nuitee
G
ghezzar • solo_traveller • fr
10
GHEZZAR ERSU ISTANBUL
Pros:

Ras sur toute la ligne

Cons:

Ras

2026-07-07 • via Nuitee
G
Guido • solo_traveller • fr
8
2026-07-06 • via Nuitee
G
ghezzar • solo_traveller • fr
10
GHEZZAR ERSU ISTANBUL
Pros:

Un hôtel propre un personnel compétent une situation géographique exceptionnelle près des transports du métro et des ferry et proches des sites touristiques
Un grand bravo Un grand merci à Christina infatigable et très proches des clients
Un grand bravo à madame la cuisinière pour ces succulents gâteaux pour garnir les petits déjeuner
Le hammam est un plus
Merci à vous tous nous reviendront inchallah les yeux fermés car nous avons faits 6 hôtels à sirkeci et c'est dans cet hôtel que nous avons était très très bien encore une fois MERCI CHOUKRAN

Cons:

Néant RAS

2026-07-06 • via Nuitee
Éva • solo_traveller • hu
6
Pros:

Jól megközelíthető helyen található.

Cons:

A légkondicionáló borzalmasan zörgött, nem lehetett aludni tőle, ki kellett kapcsolni éjszakára.Próbálták ugyan orvosolni a problémát sajnos sikertelenül.

2026-07-03 • via Nuitee
H
Hadjisavvas • extended_group • cy
8
Had a great time staying there! Excellent location and staff
Pros:

The people were polite and friendly

Cons:

Nothing

2026-07-02 • via Nuitee
A
Ameni • couple • ru
8
2026-07-02 • via Nuitee
S
Sofiane • couple • fr
4
Décevant
Pros:

Emplacement idéal

Cons:

Nous sommes arrivés en pleine nuit et le personnel nous a expliqué que nous n’avions plus de chambre alors que nous avions une réservation. Il nous ont installé dans un autre hôtel totalement insalubre pour une nuit. Expérience gâché des la première nuit

2026-07-01 • via Nuitee
M
Michael • solo_traveller • gb
10
Nice relaxing time away , everything was really good , zero complaints
Pros:

Great location , wonderful staff, spa experience was also amazing .

Cons:

Everything was very good 10/10

2026-06-30 • via Nuitee
G
ghezzar • solo_traveller • fr
10
Pros:

Bel hôtel excellent rapport qualité prix
Situation exceptionnelle près des transports ferry et sites historiques à visiter
Chambre propre
Christina toujours à l'écoute et près des clients
RAS sur tout
Petit déjeuner copieux et en abondance

2026-06-29 • via Nuitee
I
Isabella • extended_group • br
8
2026-06-29 • via Nuitee
I
Igor Cristian Maria • family_with_children • it
10
Ottimo hotel per visitare Istanbul
Pros:

La posizione strategica per visitare Istanbul ad un passo dalle principali attrazioni, fermata metropolitana e tram a pochi metri. Struttura moderna e pulita

Cons:

Nulla

2026-06-29 • via Nuitee
A
Adisa • solo_traveller • ba
9
2026-06-28 • via Nuitee
A
Ashraf • solo_traveller • tr
9
Pros:

The staff were exceptionally polite, welcoming, and always ready to help with directions or local recommendations. Their helpful attitude really made me feel at home.

Having a complimentary breakfast included was a wonderful bonus to start the day, and the overall atmosphere is very laid-back and relaxing.

The absolute best part of the hotel is its location in Sirkeci. It is just a short, easy walk to major landmarks like Hagia Sophia, the Blue Mosque, and the Topkapi Palace. Being so close to the tram station made navigating the rest of Istanbul incredibly easy.

2026-06-28 • via Nuitee