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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Heating
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Family rooms
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Lift / Elevator
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
Review Highlights
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Property Description
City Views and Modern Comforts:
Enjoy breathtaking views of the city from our air-conditioned rooms featuring free WiFi and private bathrooms. Some rooms even come with a balcony for a touch of outdoor relaxation.
Convenient Amenities:
Relax in our shared lounge or explore nearby attractions such as Hoan-ji Temple and Nipponbashi Monument. Every room is equipped with a wardrobe, kettle, bed linen, and towels for your convenience.
Accessible Location:
Located just 1.1 km from the city centre, WONZ HOTEL 島之内道顿堀心斎橋難波エリア中心地 Self-check-in provides easy access to popular landmarks like Mitsutera Temple. Book your stay now for a memorable experience in Osaka!
Please note that the "Quadruple Room" is located on the 5th floor, and the elevator can only be used to reach the 4th floor. The 5th floor is only accessible by stairs.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
中心地、ベッドが広い、清潔、安い
チェックインのしにくさ！
Lo limpio que estaba.
Era un 5n piso sin ascensor al último piso. Cuando subías las escaleras arriba en la puerta hacia demasiada calor. El aire acondicionado era una porquería porque apenas no funcionaba. El personal estaba muy poco atento a nuestra petición de recoger las maletas porque nos las dejamos en la habitación sin querer. No volvería a ir nunca.
Estaba muy bien ubicado y estaba limpio
Nada
La ubicación y la terraza
No limpiaron ni un día y estuvimos 3 noches. Ni siquiera sacaban la basura ni cambiaban las toallas
アクセス良し
髪の毛、たくさん落ちている
完全没有任何告知，酒店地址，如果去酒店，就连酒店电话都无人接听，另外一个电话也只是客服，还让我们自己网上查酒店地址。真的是体验感太差了，完全不知道怎么去酒店。到了才知道是无人酒店，提前也没有提示
Posizione ottima e centrale, ideale per esplorare e godersi la città di Osaka. La struttura offre il self-check-in, il che garantisce grande comodità e flessibilità con gli orari di arrivo. È una soluzione perfetta per passare una o due notti in città: la pulizia è adeguata e in camera è presente tutto il necessario per il soggiorno.
Location was close to everything
Staff were good at responding when needed.
Very disappointed with our stay at Wonz Hotel. From the moment we arrived, the room was not properly cleaned and we were also given the wrong room initially. We specifically booked and paid for a double room with a city view, however the room we received looked nothing like the photos advertised online and did not have the city view we paid for. The photos on the listing are extremely misleading and appear to show a completely different room. The room we were actually given was so small we could barely even fit a suitcase comfortably.
When we raised this issue with the hotel, they blamed the booking platform, while the booking platform blamed the hotel, leaving us stuck in the middle with no proper solution or accountability.
During our entire stay, our room was never cleaned once, despite speaking to reception about it. We were advised that housekeeping only cleans rooms from the 4th day onwards, however even after the 4th day, our room was still never cleaned, bed sheets were never changed, and no fresh towels or servicing were provided. We were instead told we could just go downstairs and collect our own towels. We also had the cleaning sign on our door daily and were out of the room from around 9–9:30am until approximately 8pm, so there was more than enough time for the room to be serviced.
There was also rubbish left sitting in the corridor for a long period of time. To be fair, once this was reported, it was eventually removed.
Reception staff were easy enough to speak to, however none of the issues were actually resolved.
Overall, the cleanliness, customer service, and false advertising made this a very disappointing experience and not what we expected at all.
ゴールデンウィーク中でありながらリーズナブルなお値段で宿泊出来たこと、清掃も行き届いており快適に過ごせました。また、繁華街に近く食事等便利でした。
チェクイン時のやり方がよくわからなかったのですが、すばやく対応していただき助かりました。
気になった点といえば、テレビの地デジが見れなかった事くらいです。BSチャンネルは見ることが出来たので、テレビは壊れていなかったようです。
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