Four Points Flex by Sheraton Tokyo Ueno

Hotels
•
Four Points Express
8.6 (4216 reviews)
7-12-9 Ueno, Taito-ku , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Nice staff
Cons:
Rooms are small
Breakfast was not good

Categories

Cleanliness
8.14
The bathroom was noted to have unpleasant odors, indicating cleanliness issues.
Service
9.41
Staff was great and there were positive remarks about the overall service.
Location
9.65
The hotel is conveniently located near Ueno Station, making it ideal for travelers.
Room Quality
7.6
Rooms were consistently described as small, which negatively impacted the sentiment.
Amenities
9.13
Positive mentions of amenities like free drinks and snacks, with some drawbacks noted.
Value for Money
8.09
Several reviews mentioned that the hotel is overpriced for the quality provided.
Food and Beverage
7.64
Breakfast was noted to be lacking in quality.
Overall Experience
9.11
Overall experience rated positively due to location and service despite room size.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:55

Property Description

Convenient Location
Situated just a 10-minute stroll from Ueno Subway Station, Ueno Hotel offers free WiFi and round-the-clock front desk service for a seamless stay.

Comfortable Rooms
Each room features a refrigerator, a flat-screen TV, and air conditioning for your relaxation. The private bathroom is equipped with a shower, hairdryer, and complimentary toiletries.

Amenities Galore
Enjoy complimentary luggage storage, on-site drink vending machines, and free computer access in the lobby. Laundry services are available for your convenience.

Ready to experience the best of Ueno? Book your stay at Ueno Hotel now and explore nearby attractions like the National Museum of Nature and Ueno Park!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 4216 reviews
Cleanliness: 8.14
Service: 9.41
Location: 9.65
Room Quality: 7.6
Amenities: 9.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 9.11
K
KANG-HSUAN • couple • tw
9
2026-08-29 • via Nuitee
S
SHUYU • couple • tw
9
2026-08-29 • via Nuitee
G
giovanna • solo_traveller • it
8
2026-08-27 • via Nuitee
C
Corina • solo_traveller • au
10
2026-08-27 • via Nuitee
H
Hsi Ying • solo_traveller • tw
9
Pros:

Room

Cons:

Non

2026-08-26 • via Nuitee
B
Ballegeer • solo_traveller • no
9
2026-08-26 • via Nuitee
V
VASILEIOS • couple • gr
9
2026-08-26 • via Nuitee
M
Michiyo • solo_traveller • jp
4
2026-08-25 • via Nuitee
I
Iris • couple • nl
10
Top verblijf!
Pros:

Schoon, netjes en dichtbij station Ueno

Cons:

Het is erg klein, maar veel groter is er denk ik ook niet in Tokyo

2026-08-25 • via Nuitee
W
Wei Han • couple • tw
7
2026-08-24 • via Nuitee
A
Alberto • extended_group • it
8
Pros:

Tea and coffee always available.
Very convenient position with Ueno station

Cons:

Only few staff speak English
There is food for a kind of continental breakfast available only between 10:00 am and 9:00 pm.

2026-08-24 • via Nuitee
S
SZ TSEN • family_with_children • tw
10
2026-08-23 • via Nuitee
S
sagi • solo_traveller • il
9
2026-08-23 • via Nuitee
B
Belinda • solo_traveller • au
10
Pros:

Great location, comfortable room

2026-08-21 • via Nuitee
A
Anais • couple • es
4
2026-08-21 • via Nuitee
D
Dziedzic • solo_traveller • au
8
Very convenient location, excellent, friendly staff, loved having the bath
Pros:

n/A

Cons:

Nothing, bed was firm that was all!

2026-08-21 • via Nuitee
C
Claudio • solo_traveller • ch
9
2026-08-20 • via Nuitee
E
Eva-Valentine • solo_traveller • au
10
2026-08-20 • via Nuitee
E
Eduardo • solo_traveller • it
10
2026-08-20 • via Nuitee
I
Ibrahim • couple • fr
1
2026-08-19 • via Nuitee