Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Clean and well-maintained facilities
Beautiful room designs
Great amenities
Cons:
High cost for breakfast
Some issues with room size or features

Categories

Cleanliness
8.84
There were comments about the hotel being very clean and well-maintained.
Service
9.81
Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.55
The hotel is perfectly located in the heart of Tulum, close to various attractions.
Room Quality
9
Rooms were described as beautiful and well-equipped.
Amenities
9.33
The rooftop area and proximity to the beach club were mentioned positively.
Value for Money
8.29
While some mentioned high pricing for breakfast, overall value was still seen favorably.
Food and Beverage
8.65
Breakfast was fresh and à la carte, but some guests had suggestions for improvement.
Overall Experience
9.31
Overall stay satisfaction was high, with guests enjoying their time at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:43

Property Description

Luxury Oasis in Tulum
Escape to Layla Tulum - Adults Only, a 4-star hotel oasis in Tulum offering a blend of luxury and tranquility.

Exquisite Dining and Relaxation
Indulge in a variety of cuisines at the on-site restaurant, from American classics to Middle Eastern and Moroccan delights. Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a book in the shared lounge.

Convenience and Comfort
Experience comfort in air-conditioned rooms equipped with modern amenities like a coffee machine, flat-screen TV, and a private bathroom. With a prime location near Tulum's city centre and top attractions, Layla Tulum offers convenience at your fingertips.

Book your stay now at Layla Tulum - Adults Only for a luxurious and unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 388 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.55
Room Quality: 9
Amenities: 9.33
Value for Money: 8.29
Food and Beverage: 8.65
Overall Experience: 9.31
M
Manon • couple • fr
10
2026-05-29 • via Nuitee
J
Jean-Marc • solo_traveller • fr
10
Pros:

Nous avons tout apprécié. Le confort, la déco, le petit déjeuner. Le roof top et la piscine extraordinaire.
Superbe hotel

2026-05-29 • via Nuitee
A
Alex • couple • gb
10
Perfect stay!!!
Pros:

The staff were incredible - friendly, helpful and couldn’t do enough for you! The hotel itself is beautiful, in a great part of town, just in the doorstep of everything you need to - fantastic bars and restaurants! Would highly recommend and would definitely visit again! Thank you Layla :)

2026-05-28 • via Nuitee
I
ilana • couple • us
8
2026-05-27 • via Nuitee
F
Fer • couple • br
10
2026-05-26 • via Nuitee
T
Toufiq • couple • gb
9
2026-05-23 • via Nuitee
D
Dimitar • solo_traveller • bg
10
Pros:

Fancy and cozy place. Breakfast was great, and nearby there are many great places for food. The staff were extremely helpful while booking some trips/activities.

Cons:

N/A

2026-05-20 • via Nuitee
S
Shane • solo_traveller • au
8
Beautiful Moroccan style hotel
Pros:

First, the staff.
Some of the best attention we've gotten. Cat and Ana on the front desk were outstanding with fantastic recommendations, not just in Tulum but also on our other locations after our stay with them.
All the other staff were always busy and eager to help with anything.
The spicy margarita was exceptional, as were the beds. The beds have been the best of all locations we visited on this trip.
The hotel is visually splendid. Styling is definitely on point. Its location means you can walk to almost Anton in town, which i definitely preferred to the hotel/ beach zone.

Cons:

I had read in previous reviews that the poll was warm, and it was. Not very refreshing

2026-05-19 • via Nuitee
V
Véronique Et Jean-François • solo_traveller • fr
1
Pros:

L'emplacement, la piscine sur le toit, la propreté

Cons:

Beaucoup de choses
- C'est le seul hotel (sur 6 semaines passées au Mexique et dix établissemnts utilisés) qui demande un gros deposit ou de laisser son passeport. (alors que tout est déjà payé). Ils en profitent pour vous facturer des prestations non existantes. Ils ne rendent le passeport que si vous réglez les prestations non consommées et à la dernière minute.
- Le petit déjeuner est vraiment petit. Aucune possibilité de changer la boisson au jus de fruit, le café est forcément américain
- tout est sujet à supplément

J'ai regardé leurs réponses et ils rejettent toutes les accusations sur le client quand les notes sont mauvaises. Aucune Remise en cause.
Personnel très antipathique à l'accueil notamment pour une personne. Totalement anti-commercial.

2026-05-18 • via Nuitee
M
Mafanta • couple • us
10
The place exceeded my expectations honestly. The breakfast was really great and dinner was amazing especially the meat l
Pros:

Great location around Tulum. Place was nice and refreshing.

Cons:

Nothing really. Had the best stay

2026-05-14 • via Nuitee
F
Felicitas • solo_traveller • de
9
Tolles Hotel mitten in Tulum Stadt
Pros:

Tolles Personal am Check in, haben sich um alles gekümmert. Parken vor dem Hotel an der Straße gut möglich, ruhige und kostenfreie Zone. Das Frühstück war sehr gut. Die Zimmer waren toll eingerichtet und sehr sauber.

Cons:

Die Bar am Rooftop Pool und das Personal dort ließ leider etwas zu wünschen übrig

2026-05-13 • via Nuitee
L
Lisandra • solo_traveller • ch
8
Pros:

Les employés, très sympa et charismatiques, l’emplacement est aussi bien proche des bcp des restaurants, café etc

Cons:

Je trouve qu’ils ont bcp à améliorer au niveau restauration (en tout cas pour le petit déjeuner)
La chambre était confortable mais très petite , j’étais seule , mais à deux avec des grosses valises on n’a pas vriament ou les ranger

2026-05-12 • via Nuitee
P
Paulo • couple • br
7
Atende para quem quer ficar no centro de Tulum
Pros:

Tamanho do quarto.

Cons:

Porta/parede de vidro dando para a passagem de hóspedes. Cortina tinha que permanecer fechada.

2026-05-10 • via Nuitee
F
Felipe • solo_traveller • mx
9
Buen lugar
Pros:

Su limpieza y el buen trato del personal sobre todo el.de Anny

Cons:

Todo me gusto

2026-05-02 • via Nuitee
V
Vered • couple • gb
10
Wonderful staff, property and location
Pros:

Wonderful hotel without the mass tourism feel. Fabulous restaurants nearby, staff super helpful and informative. Everything was basically lovely.

2026-04-26 • via Nuitee
M
Marti • solo_traveller • us
10
Pros:

Absolutely beautiful hotel! The staff were perfection! Location is wonderful and makes everything easy accessible!

2026-04-24 • via Nuitee
R
Remco • couple • nl
8
2026-04-23 • via Nuitee
E
Emma • couple • gb
8
The warmth, hospitality, and beauty of Layla would definitely bring us back. A big shout out to Cat at the front desk wh
Pros:

The decor is incredible. The massive piece of art by the ground level pool is spectacular. Ive never seen something like that in all my travels. There is certainly a Moroccan influence which I love. The roof top pool with chilled hang out facilities and good music was a real treat. I think the option of having the ground level pool for cooling off (as the water is definitely cooler) and the roof top pool for getting some sun on my pasty British skin was a standout positive.

We stayed in a ground level which was very generous in size and had beautiful high ceilings. There is also a massive walk in shower. Most of the room is screeded which I personally love.

Cons:

A small, yet temporary, thing we didn’t enjoy was the maintenance work being done on the roof top. This was only one day so wasn’t a huge issue. Perhaps could have been scheduled for the quiet season.

2026-04-23 • via Nuitee
C
Clarke Benning • couple • gb
9
2026-04-18 • via Nuitee
C
Christina • couple • ca
10
Perfect stay!
Pros:

Property is absolutely gorgeous and very well placed to coffee shops, bars, restaurants, and great local Taco spots. The front desk staff were absolutely the best, they went above and beyond, specifically Elena and Catalina, they were gems and truly made our stay terrific, so helpful and sweet.

2026-04-15 • via Nuitee