Keio Prelia Hotel Kyoto Karasuma-Gojo

Hotels
9 (2392 reviews)
Shimogyo-ku Karasumadori Matsubara Sagaru Gojo Karasumacho 396 , Kyoto , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean environment
Helpful staff
Great location
Comfortable rooms
Cons:
Hygiene concerns in bathhouse
Small room sizes
Limited breakfast options

Categories

Cleanliness
8.46
The hotel is generally clean, but concerns about hygiene in the bathhouse and reused slippers were raised.
Service
9.43
Staff are described as kind and helpful, although there was a negative experience with one staff member.
Location
9.47
Multiple reviews highlighted the excellent location, being close to transport and attractions.
Room Quality
8.42
Rooms are comfortable but some guests found them to be too small.
Amenities
8.95
Amenities were generally appreciated, though the onsen was noted as a bit small.
Value for Money
9.41
Guests felt they received good value, with many positive comments about the pricing versus quality.
Food and Beverage
8.46
Breakfast was good, but some guests mentioned it could be improved with more variety.
Overall Experience
9.43
Overall, guests had a highly positive experience with various aspects of their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:08

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center, perfect for unwinding after a day of exploration in Kyoto.

Convenient Location
Situated just 1.2 km from the city centre, our hotel provides easy access to popular attractions like TKP Garden City Kyoto and Gion Shijo Station.

Exceptional Services
Enjoy a seamless stay with our attentive 24-hour front desk, concierge service, and complimentary WiFi throughout the property.

Experience comfort and convenience at Keio Prelia Hotel Kyoto Karasuma-Gojo. Book now for an unforgettable stay in Kyoto!

Important information:

【Notice of Guest Room Renovation: Aug 17 – Sep 30, 2026】
Thank you for choosing Keio Prelia Hotel Kyoto Karasuma-Gojo.
Please be advised that we will be carrying out renovations on selected guest rooms during the following period.

[Period]
Monday, August 17, 2026 – Wednesday, September 30, 2026 (Subject to change)
[Hours]
9:00 AM – 6:00 PM

[Please Note]
Construction workers will be moving through the guest room floors.
Some noise and vibration may be experienced at certain times.

We sincerely apologize for the inconvenience and thank you for your understanding.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2392 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
Mihoko • couple • at
10
2026-09-20 • via Nuitee
A
Artem • couple • ua
10
Pros:

Location, tasty breakfast, cleaning. It would be nice to have more laundry.

2026-09-19 • via Nuitee
O
OKUTO • couple • jp
9
全体的には満足です。
Pros:

お得な値段で泊まることができました。
温泉施設があることと、バイキングの内容の良さです。

Cons:

大きなキャリーバックを開けるスペースがないこと。

2026-09-19 • via Nuitee
Y
Yan • extended_group • cn
9
性价比很高
Pros:

地理位置好， 但是又很安静，四人间有两个洗手间， 还有公共浴室可以泡澡，早餐也不错哟

Cons:

洗衣机不够用

2026-09-19 • via Nuitee
子千 • family_with_children • tw
9
不錯
Pros:

整體服務都很不錯

Cons:

無

2026-09-19 • via Nuitee
T
TAKESHI • couple • jp
5
駅から遠い
Cons:

朝食付かなかった

2026-09-19 • via Nuitee
G
Guanshu • extended_group • tw
10
2026-09-18 • via Nuitee
K
kazuko • solo_traveller • jp
10
2026-09-18 • via Nuitee
L
López • solo_traveller • es
9
Pros:

El servicio de baños está genial
El desayuno muy bien,variado y bien surtido

Cons:

Cogí el servicio de envío de maletas y al recogerla estaba rota, le faltaba una rueda, pero esto no es culpa del hotel

2026-09-18 • via Nuitee
A
Ahmed • solo_traveller • au
10
Pros:

Everything

Cons:

None

2026-09-18 • via Nuitee
E
Egger • solo_traveller • ch
10
2026-09-18 • via Nuitee
T
Tania Lizet • extended_group • jp
9
2026-09-18 • via Nuitee
M
Martin • solo_traveller • ie
9
Pros:

Staff, location, air con was quiet

2026-09-18 • via Nuitee
D
Daniel • solo_traveller • gb
10
2026-09-17 • via Nuitee
A
Alexandra • couple • de
9
2026-09-17 • via Nuitee
T
tatsuro • solo_traveller • jp
9
2026-09-17 • via Nuitee
G
Gokhan • couple • tr
8
Pros:

Konumu

Cons:

Yatak çok rahatsız ve anlamsız büyük. Sanki iki yatak birleştirilmiş. Odada yan yan hareket etmek gerekiyor. Tasarımı çok kötüydü.

2026-09-17 • via Nuitee
M
MOTOAKI • solo_traveller • jp
8
2026-09-16 • via Nuitee
K
Kazuhiro • couple • jp
10
2026-09-16 • via Nuitee
政澔 • solo_traveller • tw
10
2026-09-16 • via Nuitee