Copacabana Beach Hotel Acapulco

Hotels
8.5 (1646 reviews)
Tabachines 2 & 3 Fraccionamiento Club Deportivo , Acapulco , mx

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Variety of food options
Cons:
Cleanliness issues
Old room quality
Parking fees

Categories

Cleanliness
7.75
Mixed reviews on cleanliness, with reports of dirty pools and rooms lacking certain amenities.
Service
9.25
Generally good service with friendly staff, though some issues with responsiveness.
Location
9.25
Excellent location with easy access to the beach.
Room Quality
7.75
Rooms described as old or with issues like insufficient views.
Amenities
8.25
Good amenities, but some dissatisfaction with charges and accessibility.
Value for Money
8.25
Perceived value affected by additional parking fees and other charges.
Food and Beverage
8.75
Food quality generally good, with a variety of options.
Overall Experience
8.75
Overall a positive experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:01

Property Description

Discover paradise at the Copacabana Beach Hotel Acapulco, where luxury meets breathtaking ocean views!

Beachfront Bliss
Relax on the pristine sands of the Pacific Ocean or take a dip in our inviting pool, all while sipping a refreshing tropical cocktail.

Activities for Everyone
From rejuvenating workouts in our state-of-the-art fitness center to supervised fun at the kids club, there’s something for all ages.

Dining and Entertainment
Savor exquisite cuisine at our on-site restaurants and cap your evening with captivating professional shows that make every night special.

Experience the enchantment of Acapulco at the Copacabana Beach Hotel—your dream vacation awaits, so book your stay today!

Important information:

The property is in the pipeline maintenance process so some areas of the hotel are blocked.

The property will be under general remodeling until March 31st, 2020.

The Acuario Restaurant is under maintenance until further notice. Food service is provided at Tabachines Restaurant.

Please note that Children from 4 to 11 years old have an extra supplement in reservations made with breakfast Included and all inclusive plan. Extra charges can vary depending on the season.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that depending on the meal plan different children prices may apply. Please contact the property for more information.


For the full board rate:
Breakfast (service from 7 a.m. to 12 p.m.)
Lunch (1 p.m. to 5.00 p.m.)
Dinner (7 a.m. to 11 p.m.)
All food served buffet style in the Restaurant Aquarium. Domestic drinks are served from 10 a.m. at 10 p.m. at the Las Margaritas Bar.

Not included: room service, seafood, K'ffe Zucco Cafeteria, parking, laundry and/or dry cleaning, telephone calls, Kontiki Bar and El Agave Bar and special events

Please note:
Emotional Support Dog, Conditions:
•Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
•Only one small or medium dog with a maximum weight of 44 lb is allowed.
•Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
•Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
•Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.
•Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 1646 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
M
María Guadalupe Virgen solo_traveller mx
10
2026-05-30 via Nuitee
R
Rosa solo_traveller mx
8
2026-05-30 via Nuitee
O
Olevic0210 family_with_children mx
8
Bien
Pros:

Todo bien

Cons:

Las camas

2026-05-27 via Nuitee
C
Claudia solo_traveller mx
8
2026-05-27 via Nuitee
A
Alicia extended_group es
6
2026-05-22 via Nuitee
A
Alicia extended_group es
6
2026-05-22 via Nuitee
A
Alicia solo_traveller es
6
2026-05-22 via Nuitee
E
Estefania extended_group co
9
2026-05-21 via Nuitee
E
Escoto Lopez extended_group ca
8
2026-05-21 via Nuitee
M
Marissa extended_group us
1
Pros:

Me cancelaron mis reservas no se porque razón

2026-05-18 via Nuitee
A
Alejandra Melissa solo_traveller mx
9
2026-05-16 via Nuitee
A
Amalia Reyna solo_traveller mx
8
2026-05-16 via Nuitee
S
Salinas desales solo_traveller mx
9
Pros:

El buffet

Cons:

Que había muchas sombrillas y mesas que rentaban y no se podía apreciar la vista de los camastros hacia la playa ...

2026-05-15 via Nuitee
J
Jashive family_with_children mx
10
Increíble
Pros:

La atención, limpieza, todo esta muy bien

Cons:

Creo que solo dejar un poco mas tiempo en la alberca

2026-05-14 via Nuitee
E
eduardo solo_traveller mx
1
Pros:

La playa

Cons:

La atencion del personal todo mal son un desorden y le hechan la culpa a las politicas del hotel y no es la primera vez q sucede

2026-05-12 via Nuitee
E
eduardo solo_traveller mx
1
Cons:

La atencion del personal

2026-05-12 via Nuitee
N
Narmi solo_traveller us
8
The chairs by the pool need more cleaning during the day; my rating is an 8.
Pros:

It's in a good location.

Cons:

More air conditioning is needed in the entrance hall.

2026-05-12 via Nuitee
J
José Ignacio couple mx
8
2026-05-11 via Nuitee
R
Ramirez solo_traveller mx
10
Pros:

Restaurante su buffet y las instalaciones del hotel

Cons:

Realmente todo me gustó lo

2026-05-11 via Nuitee
A
Alejandro Fonseca solo_traveller mx
10
Pros:

El personal y las instalaciones

Cons:

Todo bien

2026-05-09 via Nuitee