Facilities

Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Fire extinguishers
Sanitized tableware & silverware
See all facilities

Review Highlights

Pros:
Great location
Easy check in
Cleanliness in some reviews
Cons:
Noise issues
Cleaning inconsistencies
Uncomfortable beds

Categories

Cleanliness
6.73
Multiple reports of insufficient cleaning, including hair and dirt present.
Service
8.7
Generally positive experiences with staff interaction noted.
Location
9.24
Consistently highlighted as great, close to many amenities.
Room Quality
7.69
Mixed reviews; some rooms uncomfortable due to noise, with beds being reported as uneven.
Amenities
7.22
Limited kitchen utensils noted, some dissatisfaction with bathroom size and amenities.
Value for Money
8.18
Pricing considered reasonable given location despite some shortcomings in facilities.
Food and Beverage
8.73
No specific mentions, defaulting to standard quality for this hotel tier.
Overall Experience
8.3
Overall positive sentiment with a few issues addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:38

Property Description

Convenient Location & Attractions
Stay at New Cavendish Street Serviced Apartments for easy access to popular London attractions such as Carnaby Street and the British Museum.

Well-Equipped Units
Enjoy a comfortable stay with amenities like a kitchenette, free WiFi, flat-screen TV, and heating facilities in each unit.

Nearby Points of Interest
Explore Oxford Street, Tottenham Court Road, and Dominion Theatre just a short distance away from the aparthotel.

To book your stay at New Cavendish Street Serviced Apartments by StayPrime, visit our website now!

Important information:

The property operates a self-check-in system, and the apartments/units are self-serviced/self-contained. You will receive an email containing your arrival information via email prior to your arrival, sent at 2 pm. If you have booked within 3 days of arrival, you will receive your arrival information shortly after the booking is confirmed on our system. If you do not receive this information, please contact the property immediately.

Please note that the building does not have air-conditioning, but central heating and separate fans are provided.

The building does not have a elevator.

Identification (Passport or ID) may be requested of guests by the property for local bookings. Driver’s license not accepted.

Concept Serviced Apartments cannot guarantee that all special requests can be confirmed but the property will try its best to do so wherever possible. The Serviced Apartments have a strict maximum occupancy of 2 people and do not allow children or additional adult guests. There are no sofa beds, cots, or twin beds.

Please note the weekly service cleans are carried out for stays that are 8 days or more. The cleaning will not be carried out if the guest is in the room. Guests need to vacate the room while the room is being serviced.

Disclaimer of internet service: The Wi-Fi provided is purely a complimentary service, which is serviced through a 3rd party supplier. It is intended purely for personal use and cannot be relied on for professional use. If you do experience issues, please notify us and we will our utmost to work with the 3rd party supplier to make sure that this is dealt with as swiftly as possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2452 reviews
Cleanliness: 6.73
Service: 8.7
Location: 9.24
Room Quality: 7.69
Amenities: 7.22
Value for Money: 8.18
Food and Beverage: 8.73
Overall Experience: 8.3
C
Claire solo_traveller gb
9
2026-06-06 via Nuitee
C
Catherine solo_traveller gb
9
2026-06-05 via Nuitee
O
Olga solo_traveller ch
7
Great location
Pros:

Centric location

Cons:

Small double bed, hard mattress. Window to inner "lightwell"

2026-06-04 via Nuitee
S
Sheila solo_traveller gb
9
It was all that I needed for my stay in London
Pros:

Very clean, staff helpful and good location

Cons:

It was very hot at night

2026-06-04 via Nuitee
P
Peter solo_traveller au
8
2026-06-03 via Nuitee
R
Richard solo_traveller gb
10
2026-06-03 via Nuitee
G
Gul solo_traveller tr
8
Pros:

O da güzeldi konumu da iyiydi o Oxford streete yakın.

Cons:

Biz çift olarak geldik bir tane anahtar verdiler ikimiz farklı yerlere gittiğimizde zor oldu ikincisi mikrodalga ve buzdolabı çalışmadi

2026-06-02 via Nuitee
M
Marika couple it
10
2026-06-02 via Nuitee
P
Péter couple hu
7
nice app for short stay
Pros:

good location, well ventilated w roof windows

Cons:

no airco, small bed.

2026-06-02 via Nuitee
R
Rocio Belen couple si
8
Pros:

The location was spectacular and, for the few days we stayed there, the apartment was very comfortable

Cons:

The lack of ventilation and that the windows led to a small garden with two more apartments so we could not open the window as the other guests would see us

2026-06-02 via Nuitee
S
Sebastian solo_traveller de
9
Nice Apartment close to public transport and Regents Park
Pros:

Great Apartment with enough space for 2 people (travelling together). Access was easy and the room had a view into an inner courtyard. All needed items for a short stay were available and in very good quality.

Cons:

Air Conditioning would be good for hotter days. A fan was available in the room but had not a an impact due to very high temperatures in/outside the room.

2026-06-02 via Nuitee
I
Isabelle solo_traveller fr
8
Pros:

J’avais un petit studio au 3eme étage , à l’arrière donc très calme.
Très propre et arrivée facile.
Situé dans Fitzrovia , quartier plutôt chic de Londres , à proximité de tout

Cons:

Chambre non climatisée donc en période de forte chaleur , ça peut être compliqué

2026-06-01 via Nuitee
J
Jorge couple es
9
Gran alojamiento en el barrio de SOHO
Pros:

La habitación y en general el edificio estaban muy limpios, muy luminosa , la ubicación es perfecta, el barrio muy seguro.
La habitación tenia todo lo necesario, toallas, secador, cafetera, incluso algo de menaje y sartén por si queréis cocinar. Los accesos al apartamento muy cómodos , intuitivos y bien explicados para el check in y check out. Nuestra habitación fue la del 4º piso y tenia encanto al tener boardilla y ventanas muy grandes al exterior.

Cons:

El único inconveniente y que para nosotros no lo fue pero igual para otra persona si podría serlo es el tener que subir los 4 pisos para llegar a la habitación.

2026-06-01 via Nuitee
J
Jose couple gb
5
2026-05-31 via Nuitee
J
Jesper couple dk
8
Pros:

Dejligt hotelværelse til pengene. Der var god plads og badeværelset var godt. Det var rigtig fint med indhold i køkkenet, hvor det passede rigtig godt til 2 personer.
Det var nemt at komme ind med de koder vi fik tilsendt.

Cons:

Med den gode plads, kunne det være rart med lidt bredere senge. Sengen på vores værelse knirkede absurd meget. Man kunne ikke vende sig uden at vække sin partner med knirkeriet.

2026-05-31 via Nuitee
J
Jennifer couple gb
8
Pros:

It was clean and in a great location for our needs.

Cons:

The bed was too small. There was sufficient room for a queen-sized bed, but a double bed was provided. When one of us is over 6 feet tall, a double bed is just not comfortable.

2026-05-30 via Nuitee
K
Katelyn extended_group ie
5
AVOID IN THE HOT WEATHER
Pros:

Good location with some nice pubs and easy transport links.

Cons:

It was unimaginably hot in the room with little respite from a dinky fan. Windows could only open a crack so barely any air could circulate. We were there in the midst of a heatwave, which is out of their control, but it was an older townhouse and was unbelievably hot. We asked to be moved to a room on a lower floor to no avail (as heat rises). There are also many many flights of stairs to get to the rooms - we were in room 12, which was up at least 15 flights of stairs. Because there is no front desk, we were provided little support from a WhatsApp number based in the Philippines. Im sure it would be a fine stay at other times of the year, but avoid in the spring and summer unless you like sweating through the sheets.

2026-05-28 via Nuitee
I
indre solo_traveller es
10
Pros:

Great location

2026-05-28 via Nuitee
L
LAURA couple es
8
Pros:

Elegimos el apartamento por su ubicación, el barrio nos gusta mucho.

Cons:

Tiene muy poco espacio en la zona de cocina/comedor/baño...

2026-05-26 via Nuitee
C
C solo_traveller ie
8
Clean and modern - Great location
Pros:

Great location and very clean. Spacious as well

Cons:

Could do with a full length mirror

2026-05-25 via Nuitee