Aspen Hotel

Hotels
7.9 (1440 reviews)
176 Sussex Gardens , London , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great location
Good breakfast options
Cons:
Cleanliness issues
Overpriced for the condition

Categories

Cleanliness
7.04
Mixed reviews about cleanliness, mentioned issues with limescale and overall maintenance.
Service
8.01
Staff was generally helpful, but experiences differed, notably with reception.
Location
9.55
Great location, close to Paddington Station with plenty of nearby amenities.
Room Quality
7.5
Some rooms were dated and issues with noise and comfort were highlighted.
Amenities
8.03
Basic amenities available but issues with missing kitchen utensils and non-working appliances.
Value for Money
6.99
Seen as overpriced with many complaints about conditions not reflecting cost.
Food and Beverage
8.54
Positive feedback on breakfast and cooking facilities.
Overall Experience
7.51
Overall positive experiences but many significant drawbacks were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:39

Property Description

Tranquil Location Overlooking Sussex Gardens

Convenience at Your Doorstep
Located just a 2-minute walk from Paddington Rail and Underground Stations, Aspen Apartments offer easy access to popular London attractions like Oxford Street and Piccadilly Circus.

Full Hotel Facilities at Your Service
Enjoy the convenience of hotel facilities at Aspen Apartments, including a 24-hour reception, concierge services, and daily cleaning services.

Home Away From Home
Relax in the fully-equipped kitchen, spacious living area, and comfortable bedrooms. Perfect for unwinding after a day of exploring London.

Book your stay at Aspen Apartments for a memorable London experience!

Important information:

Parking is available from a third party Car Park located just outside the property.

Please note that the credit card used for the reservation will be required at check-in.

For bookings over seven nights a fifty percent of the total reservation amount will apply at the time of booking.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is needed) and costs GBP 30 per day.

Location

Guest Reviews

7.9
Based on 1440 reviews
Cleanliness: 7.04
Service: 8.01
Location: 9.55
Room Quality: 7.5
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.54
Overall Experience: 7.51
M
M couple gb
7
Pros:

Central
Breakfast option

Cons:

Small bed
Plug in basin faulty

2026-06-05 via Nuitee
M
MICHELA family_with_children it
7
Soggiorno comodo e posizione eccellente
Pros:

la posizione è molto comoda, vicinissima sia alla stazione di Paddington che alla metro Paddington.
la nostra suite era un appartamento con due stanze da letto (molto piccole), un soggiorno e un cucinino più bagno.
ottimo rapporto qualità/prezzo per Londra

Cons:

le porte delle stanze da letto avevano un chiudiporta molto fastidioso, impossibile tenere aperta la porta.
colazione molto british, poco dolce ma abbastanza varietà di salato e frutta.
la suite non ha aria condizionata ma solo dei ventilatori. se si apre la finestra, nonostante la zona sia tranquilla, si sentono molti rumori.

2026-06-03 via Nuitee
J
jo extended_group nz
7
Cons:

The room didn't have a washing machine (which is a huge bonus on a longer stay) and although it was clean it could have been a little more comfy and furnishings could have been a tad more creative on the interior

2026-06-02 via Nuitee
K
Khorezad Dordi family_with_children in
9
Great stay
Pros:

The location is great. We had a 2 bedroom apartment and it served our purpose very well. They serve breakfast too although there are options nearby.

Cons:

Nothing to complain as such. It was hot when we visited so an AC would have been useful. Also, if it is cold you cannot really control the heater much. It is centrally set.

2026-06-01 via Nuitee
Z
Zane Galvane solo_traveller gb
10
2026-06-01 via Nuitee
R
Robert solo_traveller au
4
A great location and price but it is an Awful place inside
Pros:

Location to Paddington Station

Cons:

The narrow corridors made life very difficult.
The room was stifling -we got no sleep.
The signage outside did not include the name we’d booked under ‘Aspen’ causing us to walk right past and become anxious.

2026-05-30 via Nuitee
G
Gaynor couple au
7
A budget friendly base
Pros:

We stayed for six nights and truly cannot fault the excellent location and value for money in London. Our room was clean and well-serviced throughout our stay. The basics were all there, including a handy small kitchen that allowed us to prepare a few meals. Having a lift to get to the upper floors was highly appreciated. Overall, a great budget-friendly base!

Cons:

A few things to note: there is no air conditioning, and because the small window didn't allow for much fresh air, we were incredibly thankful that a fan was provided to handle the heat. Also, the Wi-Fi rarely connected, so we eventually gave up trying to use it.

2026-05-29 via Nuitee
D
Dijana couple au
9
Beautiful location and close to main train station
Pros:

Great location, good service , excellent room service , very clean and comfortable. Lots of space and everything you need from kitchenette to fridge and fully equipped.

Cons:

It was underground appartments that were nowhere mentioned. It didn’t bother us as we were out most of the day but would prefer to wake up to nice view for that money we paid for it . We come every year to London and this is first time we came across this kind of accommodation so was a bit disappointed.

2026-05-27 via Nuitee
A
Aishakha family_with_children gb
1
2026-05-27 via Nuitee
E
Elena Maria couple no
9
2026-05-24 via Nuitee
F
Francesco family_with_children it
8
2026-05-22 via Nuitee
P
Philip solo_traveller au
7
Great location and value
Pros:

Great location, spacious room, handy kitchenette, included washing machine.

Cons:

The soundproofing of my room was extremely poor - I could hear every conversation from the room above mine.
Front counter staff were not overly welcoming.

2026-05-21 via Nuitee
R
Ramona family_with_children ca
8
Centrally located and perfect for our one night stay
Pros:

The Quad apartment was clean and quiet. Plenty of outlets and the addition of portable fans was helpful...especially for the hot days. Towel warmer in the bathroom was great.

Cons:

no bed sheets upon arrival for the pullout bed
bathroom door would not close properly
toilet was quite wobbly

2026-05-21 via Nuitee
J
Javier solo_traveller ar
3
Cons:

Al llegar no tenía WiFi en mi habitación, se lo comuniqué a las dos personas que atendían y me dijeron que no había solución y que si tanto lo necesitaba tenía buena cobertura de WiFi en el lobby.
Más que un cliente fui una molestia para ellos.

2026-05-20 via Nuitee
E
Erika couple hu
8
Pros:

The staff was very kind and welcoming, and the accomodation is in an excellent location. Hyde Park and Paddington Station are just a few minutes' walk away, which made getting around very convenient.

Cons:

Street noise.
The bed was extremely uncomfortable - it was hard to find a position without feeling the springs poking through.
With soundproof windows and a new mattress, this would be an outstanding place to stay.

2026-05-18 via Nuitee
N
Nicole couple ca
8
Bel emplacement mais bruyant
Pros:

Nous avions un appartement sur 2 étages avec cuisine bien équipée et laveuse.
Réception 24h pratique avec possibilité de laisser les bagages dans un local fermé à clé.
Bien situé avec plusieurs restaurants/commerces et métro à proximité.

Cons:

Il faisait très chaud dans l’appartement et c’était vraiment très bruyant. On entendait les gens à l’intérieur et l’extérieur de l’appartement. ☹️

2026-05-17 via Nuitee
A
André extended_group pt
9
2026-05-16 via Nuitee
M
Maximiliano couple cl
8
Pros:

La ubicación

Cons:

La señal de internet mala

2026-05-15 via Nuitee
N
Najwa extended_group om
8
Pros:

The apartment was excellent. It was very clean, and comfortable for the stay. The location is very convenient, close to Hyde park and within easy reach of restaurants and shops. The apartment was well equipped with all the essential items needed which made the stay very easy and comfortable. Overall, we had a very pleasant experience and would highly recommend it.

Cons:

check out was at 10 am

2026-05-13 via Nuitee
E
ESTHER family_with_children es
8
2026-05-13 via Nuitee