Casa Placita Hotel

Hotels
257 Calle dos Hermanos , San Juan , pr

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Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Hot tub/Jacuzzi
Non-smoking throughout
Free wired internet
Internet access
Japanese garden
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Review Highlights

Pros:
Convenient location near La Placita, eateries and fruit market
Helpful, friendly and accommodating staff (moved guests, issued refunds)
Hot tub and lounge cited as lovely
Gated entry with PIN code for security
Some rooms/apartments described as new, modern and spacious
Cons:
Dirty floors and full garbage reported
Rooms small, cramped beds and privacy issues (room accessed via office)
Noisy neighborhood/nightlife (soundproofing insufficient)
Limited parking
No elevators — difficult with heavy luggage
No automatic housekeeping for multi-night stays (must request service)

Categories

Cleanliness
1
Multiple guests reported dirty floors (including bathroom), full garbage in office area; one review mentioned 'very clean' but overall cleanliness sentiment is negative due to visible dirt and trash.
Service
1
Staff repeatedly described as exceptional, friendly, helpful and accommodating (moved guests, refunded nights); service sentiment is strongly positive.
Location
1
Location is praised for proximity to La Placita, eateries and a fruit market (convenient for nightlife), but noise from nearby bars at night reduces the score—overall slightly positive for convenience.
Room Quality
1
Mixed to negative: some rooms described as new/modern, hot tub lounge and large apartment were nice, but many guests reported small rooms, cramped beds, lack of privacy (room accessed through an office) and no elevator for heavy luggage.
Amenities
1
Amenities like the hot tub and lounge were highlighted as lovely; limited parking was noted as a drawback, giving an overall mildly positive amenities sentiment.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Mixed overall: some guests said the stay was good and staff were exceptional, while others were eager to leave due to cleanliness, privacy and noise—net slightly negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 21:25

Property Description

Casa Placita Hotel is your tropical sanctuary in the vibrant Santurce district of San Juan, just a leisurely stroll away from beautiful beaches and cultural treasures.

Location, Location, Location
Nestled a mere 13-minute walk from Condado Beach and close to the Contemporary Art Museum, enjoy easy access to San Juan's finest attractions and renowned nightlife.

Comfort and Style
Relax in our air-conditioned rooms, each featuring a private bathroom, free WiFi, and essential amenities. Selected rooms come with fully-equipped kitchens for your convenience.

Indulge and Unwind
Explore our lush garden, unwind on the terrace, or soak in the rejuvenating hot tub—your perfect retreat awaits.

Don’t miss out on an unforgettable stay at Casa Placita Hotel; book your escape today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kristal • couple • us
10
2026-06-06 • via Nuitee
J
Jayla • extended_group • us
9
The hotel was a great location although the floor was sticky and the water wouldn’t get hot we enjoyed our stay.
Pros:

Great location great staff

2026-06-01 • via Nuitee
F
Febo • couple • pr
1
2026-05-29 • via Nuitee
M
Miguel • solo_traveller • us
9
2026-05-25 • via Nuitee
J
Jose • couple • us
9
2026-05-11 • via Nuitee
Y
Yaasmiyn • couple • us
10
2026-05-05 • via Nuitee
K
Karina • extended_group • us
10
Staff is like Family
Pros:

The location was good but what made the stay exceptional is the staff. They helped me find parking and were so friendly. I would definitely recommend this place

Cons:

None

2026-05-04 • via Nuitee
D
Doranie • solo_traveller • pr
10
Pros:

Los chicos la pasaron excelente

2026-05-03 • via Nuitee
Q
Queen • extended_group • us
8
2026-04-24 • via Nuitee
G
Guzman • couple • us
10
2026-04-15 • via Nuitee
A
Andrea • extended_group • us
3
The stay was ok
Cons:

They charged my card at least 5 times when I booked. The booking was no prepayment and no deposit.

2026-04-11 • via Nuitee
Z
Zsolt.R • couple • hu
9
Pros:

Clean, new, simple suite, just 50 meters from Placita, a breakfast, coffee in the morning, and the best salsa bars and vibe on the streets in the evening

2026-04-09 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

Great location and beautifully updated and renovated space to create an amazing oasis of calm in the vibrant city of San Juan!!

Cons:

Overall really great, no complaints.

2026-03-27 • via Nuitee
D
Danita • family_with_children • us
9
2026-03-18 • via Nuitee
B
Bruni • extended_group • it
10
2026-03-02 • via Nuitee
W
wayne • solo_traveller • us
9
Good location close to eatery and vendor fruit market. Gives you an opportunity to purchase items.
Pros:

Close to cultural night life and fruit market

2026-02-25 • via Nuitee
S
Sheri • couple • us
7
Overall the stay was good
Pros:

The overall appearance was really nice
We liked the fact it was gated with a PIN code to get in all entrances that was comforting
Location was good right in La placita strip

Cons:

I had the 2bedroom presidential suite Rooms was small bed took up whole room no moving around space, no elevators if you have heave luggage be prepared to lift it up stairs
No house keeping if staying multiple days have to request everything you need

2026-02-24 • via Nuitee
C
Carolina • solo_traveller • us
10
2026-02-23 • via Nuitee
M
Michelle • couple • ca
5
Couldn’t wait to get out of there and go to a chain hotel.
Pros:

The hot tub and lounge are are lovely. The staff was very helpful, understanding, and accommodating. The rooms are new and modern.

Cons:

The basic room was described as being a deluxe room when I booked it. When we arrived at the hotel exhausted, we discovered that the hotel room is not private. You have to go through an office space that is in use during the day by hotel staff. This was not apparent when I booked the room. I would never have booked a not private room attached to a working office. The garbage in the office was full. The floors were dirty. Fortunately the lovely lady on staff was able to move us to a large apartment at no extra cost. They also refunded us for the second night. While the apartment was huge and really nice, the floors in the apartment were dirty too, especially the bathroom floor. The property is extremely close to the Placita, which is a loud party zone. I thought it was further back from the night life when I booked it. The sound proofing is not sufficient. But I guess a great location for people that are there for the night life and have a bunch of friends they are staying with.

2026-02-22 • via Nuitee
C
Christopher • couple • us
10
A diamond in the rough
Pros:

Exceptional staff, went out of their way to help

Cons:

Will definitely go back

2026-02-14 • via Nuitee