Central City Centre Apartments

Hotels
69 City Road , Newcastle upon Tyne , gb

listing image 1
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Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Soundproof rooms
Non-smoking throughout
Concierge service
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Spacious apartments / very large rooms
Good / central location (close to quay / city / uni)
Helpful reception staff
Clean and comfortable reported by several guests
Budget price for the space
Cons:
Limited / missing kitchenware and cookware
Broken TV(s) reported
Old, dated or damaged furniture (tatty sofas, ripped upholstery)
No shower toiletries and no hairdryer provided
No air-con/fans during heatwave; uncomfortable nights
Lift broken and main entrance locking caused access issues
Deposit/payment issues (no card reader, cash deposit complications)

Categories

Cleanliness
1
Mixed signals: several guests explicitly call the property 'fresh and clean' or 'comfortable and clean', but others describe grubby areas, tatty sofas and shower grout issues — overall slightly negative/mixed.
Service
1
Generally positive: multiple mentions of helpful reception staff (Brett specifically), staff responding quickly to requests despite being short-staffed.
Location
1
Consistently praised: many reviews highlight a great location (close to quay, good for walking into the city / Northumbria uni).
Room Quality
1
Spacious and nicely decorated in places, but recurrent negatives: broken TVs, ripped/old furniture, tatty sofas, locked main entrance issues and uncomfortable pillows — overall below expectations.
Amenities
1
Notable shortcomings: missing kitchenware (very limited pans/crockery), no hairdryer, no shower toiletries, no AC/fans during heatwave, broken lift and broken TV reported; amenities are a clear weakness.
Value for Money
1
Perceived as budget-friendly with very large spaces and good location; some guests note it matches a budget price, though a few cite issues (deposit policy) that reduce perceived value slightly.
Food and Beverage
1
No mentions of food or beverage in the reviews; assigned target overall rating.
Overall Experience
1
Overall mixed-to-positive: many guests would stay again and found stays comfortable and spacious, but repeated issues (amenities, worn furniture, broken TV) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 21:32

Property Description

Experience the vibrant spirit of Newcastle-Upon-Tyne at Aerial House, Quayside by Beehosting, the perfect blend of comfort and convenience just steps away from the city center.

Spacious Accommodations
Each unit is thoughtfully designed for relaxation, featuring a wardrobe, flat-screen TV, and a cozy seating area, ensuring you feel right at home during your stay.

Fully-Equipped Kitchen
Cook up a storm in your very own kitchen, complete with modern appliances like a dishwasher, oven, and microwave. Enjoy the freedom to prepare meals at your leisure.

Prime Location
Immerse yourself in the local culture with popular attractions such as the Theatre Royal, Baltic Centre for Contemporary Art, and Newcastle Train Station all within walking distance.

Your ideal getaway awaits—book your stay at Aerial House today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Lucy • couple • gb
10
2026-06-04 • via Nuitee
L
linzi • couple • gb
4
Dirty apartment, left a coat and was promised they would return this but havnt no clear instructions on parking and very
Pros:

Nothing, the apartment was dirty very dated not comfortable or welcoming

Cons:

All of it

2026-06-04 • via Nuitee
J
Jeannine • family_with_children • gb
8
Lovely helpful staff made this stay extra special
Pros:

Lovely apartment with great space inside and a huge tv that the kids loved

Cons:

I didn’t feel it was very safe outside

2026-06-03 • via Nuitee
A
aileen • solo_traveller • gb
9
Pros:

Location great. Loads of.room

2026-06-02 • via Nuitee
N
Nabilskii • solo_traveller • gb
8
2026-05-31 • via Nuitee
A
Archie • couple • gb
10
2026-05-31 • via Nuitee
M
Mark • couple • gb
8
2026-05-30 • via Nuitee
S
Sophie • extended_group • gb
9
Great location and hosts.
Pros:

Great location and communication. Apartment was perfect for what we needed.

Cons:

There was a small amount of wear and tear in places which is to be expected but it did not impact the comfort or cleanliness of the apartment.

2026-05-28 • via Nuitee
R
Rebecca • extended_group • gb
9
2026-05-28 • via Nuitee
P
Peter • solo_traveller • gb
8
2026-05-27 • via Nuitee
P
Paul • family_with_children • gb
10
Superb. Very, very central. Very, very cool.
Pros:

We took it last minute due to a hotel mix up. Tony and team were amazing and very, very, very accommodating. We went from abject panic - because myself and family were without accommodation due to a double book - to total calm and serenity…in a superb apartment, overlooking the most beautiful part of the Tyne.

We loved the stay - and won’t be staying in hotels in future toon visits…it’s Tony & co all the way 🙌🙌👍

Cons:

Nothing. All good.

2026-05-27 • via Nuitee
L
Lewis • extended_group • gb
10
2026-05-26 • via Nuitee
A
amar • family_with_children • gb
10
2026-05-26 • via Nuitee
L
LISA • solo_traveller • gb
1
Pros:

Booked a room with a balcony .however we were given a room with no outside space.walked in walked out did not stay 30 mins.owner told us someone was at reception until 6 not a single person available.was assured the 150 damage deposit would be with us the next morning Because they couldnt give us room with outside space they insisted we booked a different room.and because we never spent more than 30minutes in the place....STILL WAITING !

Cons:

Anything

2026-05-26 • via Nuitee
A
Adam • couple • gb
8
Pros:

Very large and the staff were excellent when I needed them

Cons:

Very blandly decorated. Practical rather than nice

2026-05-24 • via Nuitee
S
Shaun • couple • gb
8
2026-05-24 • via Nuitee
N
Nigel • family_with_children • gb
10
2026-05-23 • via Nuitee
N
Nicola • solo_traveller • gb
8
Pros:

The apartment was clean, warm and well situated. Had what I needed.

Cons:

Decor was a bit tired.

2026-05-21 • via Nuitee
J
Joanne • extended_group • gb
8
Fantastic weekend
Pros:

Location was brilliant, short walk to quayside.

Cons:

Wasn’t easily found

2026-05-18 • via Nuitee
T
Tom • couple • gb
7
Pleasant for a short stay
Pros:

Location

Cons:

Minimal kitchen implements

2026-05-17 • via Nuitee