Heritage Collection on Victoria - Mobile App Check-In

Hotels
133 Jalan Sultan , Singapore , SG

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Non-smoking throughout
Adult only
Staff adhere to local safety protocols
Cashless payment available
Contactless check-in/check-out

Review Highlights

Pros:
Helpful, friendly staff (Maica, Divina, Belle, Mitch)
Very good location near MRT/bus stops, restaurants and Haji Lane
Clean and comfortable accommodations
Free washing machine/dryer available
Budget-friendly / fair price
Cons:
Rooms are very small with limited storage
Bed described as relatively hard
Towels were not changed during some stays
Some rooms have no window / limited natural light
Late checkout not always possible

Categories

Cleanliness
1
Multiple reviews mention the hotel is clean and hygienic; guests repeatedly note a tidy, comfortable stay.
Service
1
Strong positive sentiment toward staff (Maica, Divina, Belle, Mitch) — described as helpful, friendly and attentive across many reviews.
Location
1
Consistently praised for a great, convenient location near public transport, restaurants and lively neighborhoods.
Room Quality
1
Rooms are frequently described as very small, with limited storage; reports of a relatively hard bed, 'no window' single rooms and towels not being changed indicate notable negative sentiment.
Amenities
1
Positive mentions of free washer/dryer, digital key system and functional facilities; some guests enjoyed mezzanine/terrace options.
Value for Money
1
Described as budget-friendly and fair priced for the location and service provided.
Food and Beverage
1
Standard quality for this hotel tier
Overall Experience
1
Overall positive experience reported by many guests: clean, comfortable, helpful staff and good location, though limited by small rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 20:56

Property Description

Experience the perfect blend of comfort and convenience at Heritage Collection on Victoria - Mobile App Check-In, your gateway to the vibrant heart of Singapore.

Modern Comfort
Our air-conditioned rooms, each featuring a private bathroom, are designed for your relaxation. Enjoy flat-screen TVs and convenient fridges, ensuring you feel right at home during your stay.

Unmatched Connectivity
Staying with us means you’re just steps away from key attractions. Explore the Singapore Art Museum, Bugis Street, and Raffles City—all within walking distance. The City Hall MRT Station is also nearby for effortless travel.

Seamless Experience
Our unique mobile app check-in streamlines your arrival, allowing you to skip the front desk and head straight to your room with ease.

Book your stay today and discover the charm of Singapore while enjoying top-notch hospitality!

Important information:

Please note that the rooms are located on upper-level floors with no elevator access.

Guests are required by the property to settle payment within 24 hours upon booking.

The property will contact guests via email with payment instructions.

Please note that actual allocated apartment may differ slightly from photos and units with skylight windows cannot be opened.

The property only accepts Passport ID as a valid identification upon check-in.

Please note that Should you fail to check-in by 12pm one day after your original check-in date, your reservation will be treated as a "No Show". In the event of a no-show, the full amount for the entire duration of the reservation is nonrefundable.

Please note that all Special Requests are subject to availability and additional charges may apply.

This is a strictly nonsmoking property. A fine of S$1,000 will be imposed for smoking, and a fine of S$500 will be imposed for durian consumption.

The management reserves the right to forfeit deposits, evict guests, or charge the registered credit/debit card for any violations.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a busy area so guests might experience some noise.

A damage deposit of S$ 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Ricardo • solo_traveller • at
10
Pros:

Special thanks to Luna, Divina and Rome for answering all my questions. They were very kind and always there to help!

2026-09-19 • via Nuitee
J
Jana Kristin • solo_traveller • de
8
Schönes Hotel & kleiner Tipp
Pros:

Wir hatten einen sehr angenehmen Aufenthalt. Das Hotel ist modern, sauber und insgesamt sehr schön eingerichtet. Das Personal war freundlich und hilfsbereit, und wir haben uns während unseres Aufenthalts sehr wohlgefühlt.

Ein kleiner Tipp für zukünftige Gäste: Achtet darauf, dass euer Handy-Akku ausreichend geladen ist, oder nehmt am besten eine Powerbank mit. Für den Zugang zum Zimmer wird das Smartphone benötigt, daher sollte der Akku nicht leer sein.

Das Zimmer ist zwar etwas kleiner, als man vielleicht erwartet, aber trotzdem gut durchdacht. Wir hatten zwei große Koffer dabei und konnten diese problemlos im Zimmer verstauen.

2026-09-16 • via Nuitee
T
TOMOKO • solo_traveller • jp
9
Pros:

The room was clean, and I had a comfortable stay in every respect. It was also helpful to be able to use the on-site laundry facilities.
Then Luna san, thank you so much for helping me so much.

Cons:

There are no escalators, the digital key is a hassle, and the room is small—yet overall, it was a comfortable place to stay, so I didn't find it particularly inconvenient.

2026-09-15 • via Nuitee
D
Danijela • solo_traveller • lu
8
Pros:

Very friendly and helpful staff. Everything was very clean. The room was small, but well equipped and had everything you need.

Cons:

The price was too high for this type of accommodation. One night, there was a smell of cigarette smoke, and without a window this was very unpleasant. I also didn’t like having to use the same sink for brushing my teeth and washing dishes. The bed was very hard.

2026-09-12 • via Nuitee
N
Nor Mazziana • couple • my
9
Pros:

It is clean, modern and the bed so comfy. Location is another plus point, close to halal eateries and public transport. I was greeted by either Divina, Maybelle or Rome during check in. Was clearly explained the facilities and room access.

Cons:

Stairs too steep

2026-09-11 • via Nuitee
H
Himpu • solo_traveller • id
10
Pros:

Nice, small apartment.

2026-09-09 • via Nuitee
D
Doris • solo_traveller • at
10
Pros:

Sehr gute Lage mit Metro ganz in der Nähe, sauberes Zimmer. Personal (Divina, Maybelle, Rome) sehr zuvorkommend und höflich. Wuch die Chat-Funktion finktioniert sehr gut.

2026-09-09 • via Nuitee
M
Manuel • solo_traveller • at
10
Pros:

Maybelle, Divina and Rome were very accommodating and helpful and responded to all our needs immediately. The rooms are rather small but clean and comfortable. The self-check-in is easy and even if there is a problem, they help you via Whatsapp immediately.

2026-09-09 • via Nuitee
M
Milada • solo_traveller • gb
10
Pros:

Lovely place, easy to get to and navigate, staff was super helpful and it was very clean and quiet, you could never hear anything in the room from the outside. Would definitely recommend, I was worried it was going to be too small, but it was perfect.

2026-09-09 • via Nuitee
A
Anna • solo_traveller • gb
10
Great place to stay- super clean and comfy
Pros:

Great compact room- good quality bedding and everything you need. About 30 minute walk to centre or metro into town. Staff were super helpful. Note your digital key works on front door as well as other doors.
Was about 40-50 minutes to airport so handy for stay over, and 5 min walk to station.

Cons:

Nothing

2026-09-09 • via Nuitee
S
SOFWATUL IMAN • couple • my
10
2026-09-08 • via Nuitee
A
Aruna • solo_traveller • fj
10
Kumars@63 Wedding Anniversary Trip
Pros:

Location

Cons:

Nothing that I can think of.

2026-09-08 • via Nuitee
E
Elias • couple • fr
8
2026-09-06 • via Nuitee
M
Manuela • couple • de
10
Hotel ist modern und sauber und liegt in guter Lage!
Pros:

Es war sehr einfach einzuchecken und alles sauber und ruhig. Belle, Divina und Rome waren vor Ort und haben sich um alles gekümmert falls man fragen hatte! Tolles Hotel für den Preis in einer sehr guten Lage

2026-09-05 • via Nuitee
J
Jessica • solo_traveller • au
10
So good 😊
Pros:

The staff were so lovely and accomodating! Maybelle, Davina and Rome were So helpful answering all my questions 😊 I was able to get late checkout as well which was awesome as I had a late flight. Also in a great spot.

2026-09-05 • via Nuitee
J
Jana • couple • de
9
2026-09-04 • via Nuitee
J
Jordi • couple • nl
10
Pros:

Our stay was just perfect. The location is good, the hotel is really clean and the support from Rome, Divina and Belle was excellent. Even though most of the contact took place online, they responded really fast and with perfect instructions. Everything went really smooth and easy. Would definitely stay here again! And the coffee at Borderless (with discount for hotel guests) is also very good :)

2026-09-03 • via Nuitee
N
Nuru • solo_traveller • au
7
Belle was great help during the stay!
Pros:

Great location

2026-09-03 • via Nuitee
C
Chin-Ting Guo • solo_traveller • tw
10
Pros:

入住遇到困難 牆上電話會響 有幫手與你溝通 再溝通不良 會有小幫手至現場協助 貼心服務 有洗衣機附洗衣粉 還有微波爐 餐具 舒適的空間 乾淨的環境

2026-09-03 • via Nuitee
N
NTemme • solo_traveller • de
10
Pros:

Schöne kleine Unterkunft in guter Lage in Singapur, direkt zwischen Airport und City Centre.
Das Zimmer ist groß genug für zwei, es gibt alles was man braucht inkl Kühlschrank und Mikrowelle. Alles sehr sauber.
Belle, Divina und Rome haben sich sehr gut gekümmert.
Check in easy über App möglich.

2026-09-03 • via Nuitee