Hotel Alcalà Centro

Hotels
Avenida Ramón Corona 370 , Guadalajara , mx

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great central location
Clean, recently remodeled rooms
Spacious rooms with good views
Friendly/attentive staff (some reports)
Good breakfast and complimentary coffee
Good price / value
Cons:
Smelly and discolored water (rotten-egg odor)
Elevator access is awkward (need two rides)
Windows cannot be opened / ventilation issues
Air conditioning turned off at times
Housekeeping entered room to borrow iron
Manager slow/unwilling to resolve complaints promptly

Categories

Cleanliness
1
Multiple guests repeatedly mention clean rooms and recently remodeled rooms—overall cleanliness is a clear positive.
Service
1
Staff are often described as friendly and attentive, but repeated service lapses (housekeeping entering to borrow an iron, manager not addressing concerns promptly) reduce the service score.
Location
1
Location is repeatedly praised as wonderful and central—close to downtown and attractions.
Room Quality
1
Rooms are described as spacious and remodeled with good views, but issues like sealed windows, air conditioning being turned off, and elevator quirks harm room quality.
Amenities
1
Significant problems noted with building amenities and utilities: foul-smelling/discolored water, awkward elevator access, limited iron availability, and inability to open windows—major negatives.
Value for Money
1
Guests explicitly mention fair/good price and value, making value a modest positive.
Food and Beverage
1
Breakfast and complimentary coffee are called out positively (good hotel breakfast, appreciated coffee).
Overall Experience
1
Overall stays are described as positive by many (would stay again, 'gran experiencia'), but significant amenity issues (notably water) temper the overall rating to neutral.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 16:20

Property Description

Discover the perfect blend of comfort and convenience at Hotel Alcalà Centro, your ideal retreat in the heart of Guadalajara.

Prime Location
Nestled in the vibrant center of the city, our hotel places you mere steps away from iconic landmarks like the Guadalajara Cathedral and the Expiatorio Temple, ensuring you experience the true essence of this cultural hub.

Gastronomic Delights
Savor authentic Mexican cuisine at our on-site restaurant or enjoy quick bites at our snack bar, catering to every palate while you indulge in culinary adventures.

Unmatched Comfort
Relax in our air-conditioned rooms, each equipped with modern amenities, including a flat-screen TV, coffee machine, and private bathroom to ensure a restful stay in style.

Elevate your Guadalajara experience and book your stay at Hotel Alcalà Centro today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
D
DVÚ Cinema • solo_traveller • mx
10
2026-07-24 • via Nuitee
V
Vicente Guadalupe • couple • mx
3
Mala
Pros:

Está muy cerca del centro y el personal muy amable

Cons:

El cuarto estaba limpio a medias, el agua de la regadera olía pésimo, no me pude bañar

2026-07-24 • via Nuitee
G
Gomez • solo_traveller • mx
9
Pros:

Muy buena ubicación, y muy bonito el hotel

Cons:

El estacionamiento esta en la siguiente cuadra y hay que caminar, y no se si fue por la hora pero creo la habitación no estaba lista porque no teníamos Toallas ni nada y tuvimos que pedir todo y tanto el Shampoo y acondicionado estaban muy diluido y aguados y no eran los mejores

2026-07-23 • via Nuitee
M
MIGUEL • couple • mx
10
Pros:

atencion

Cons:

elevador

2026-07-23 • via Nuitee
D
Didier • couple • cr
5
Pésima
Pros:

Céntrico e instalaciones renovadas

Cons:

Tienen meses con un problema en el agua, el agua huele a podrido , si cometes el error de bañarse con ella se queda el olor en tu piel , también al abrir los tubos el cuarto se llena del mismo olor de la tubería , insalubre 100% , tuve que irme para otro hotel y no me reconocieron un reembolso

2026-07-23 • via Nuitee
M
María de la Luz • solo_traveller • mx
10
Un fin de semana increíble con mi familia es la mejor estancia
Pros:

Excelente ubicación

2026-07-23 • via Nuitee
L
Lino • extended_group • mx
9
Comodidad y descanso al mejor precio.
Pros:

Ubicación, habitaciones amplias, limpias y cómodas con bonita vista al exterior y trato correcto del personal.

Cons:

Se filtraba algo de ruido exterior pero lo considero normal por lo céntrico de la zona.

2026-07-23 • via Nuitee
A
Arcaya • family_with_children • us
9
Nothing to be worry if you want to have a nice Rest.
Pros:

The location was perfectly if you want to stay close to the Center and historical places to visit. Very Nice ; restaurant has only breakfast, but it meets all the most expecting requirements.

Cons:

Some days WiFi signal was not working properly. Even the TV was not online some of the times.

2026-07-22 • via Nuitee
B
Betzabeth • solo_traveller • mx
10
Excelente
Pros:

Esta muy amplio, buena vista y centrico

2026-07-22 • via Nuitee
A
Arcaya • family_with_children • us
9
100% Recommend , You will not Regret!! ☺️
Pros:

All the installation was properly clean and organized. Very nice place to stay.

Cons:

Nothing to added really. Everything was great.

2026-07-22 • via Nuitee
M
Miguel Alejandro • solo_traveller • mx
9
Pros:

La decoración me encantó, muy moderno y minimalista. Supieron combinar los colores y mobiliario.

Cons:

Es poco personal para todo el hotel, era una sola persona para el valetparking y para botones, no tienen elevador de servicio y a veces uno usa el elevador junto a los carrito de servicio y ropa sucia.

2026-07-21 • via Nuitee
M
Maite • solo_traveller • mx
10
2026-07-20 • via Nuitee
O
Olivier • solo_traveller • ca
7
2026-07-19 • via Nuitee
B
Berenice • solo_traveller • mx
10
Excelente habitación para descansar, buena vista, excelente atención al cliente.
Pros:

Me gustó la atención al cliente, lo amplio de la habitación, la vista que nos tocó y el baño me pareció muy bonito

Cons:

Le faltaba un poco de limpieza.

2026-07-19 • via Nuitee
V
Villavicencio • solo_traveller • mx
9
Pros:

Habitación super cómoda y limpio todo, la ubicación excelente cerca de todo, muy accesible y el precio muy bueno para lo que es... recomendado!!

Cons:

Salía un olor muy raro de la regadera y llaves de agua, no se a qué se debería...

2026-07-17 • via Nuitee
D
Diego • couple • us
1
Cons:

Water wreaked of chemicals, truly disgusting felt sick after showering in it

2026-07-17 • via Nuitee
E
EIMARD DAVID • solo_traveller • mx
4
2026-07-16 • via Nuitee
J
juan ramon • solo_traveller • mx
8
Pros:

La ubicacion

Cons:

En nuestra estadía el agua de la regadera, del sanitario, de los lavamanos tenía un olor muy desagradable con olor a podrido. Una lástima.

2026-07-12 • via Nuitee
M
Mary lizette • couple • us
4
2026-07-10 • via Nuitee
E
Eladio • family_with_children • cr
5
2026-07-06 • via Nuitee