YURTA Boutique Hotel

Hotels
проспект Достык 106г , Almaty , kz

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Very helpful, welcoming and professional staff (named staff praised)
Excellent central location near attractions
Delicious breakfasts
Stylish Kazakh decor and comfortable rooms with quality linens/robes
Clean rooms and attentive housekeeping
Cons:
No elevator (staff assist with luggage)
No fitness center / limited gym provision
Inconsistent restaurant food quality (reported not fresh, kebabs criticized)
Shower issues: slippery floor and intermittent hot/cold water
Some rooms with poorer sound insulation

Categories

Cleanliness
1
Rooms and linens repeatedly described as clean; housekeeping praised for respecting preferences and maintaining high standards. Minor issues noted (slippery shower floor in one review).
Service
1
Consistently highlighted as a major strength: staff described as very helpful, welcoming and professional (specific mentions of Vlad and Bahit), attentive to requests and quick to assist with luggage and bookings.
Location
1
Multiple comments praising the central/good location and proximity to attractions and popular restaurants; described as 'amazing' or 'great' location several times.
Room Quality
1
Rooms described as comfortable with high-quality bed linen, robes and good attention to detail; some guests reported issues with shower safety (slippery floor) and intermittent water temperature.
Amenities
1
Positive on in-room amenities (tea-making facilities, robes, slippers, toiletries) and sustainability touches, but significant negatives: lack of elevator, no fitness facilities, and reports of unreliable hot water in showers — these practical shortcomings were repeatedly mentioned.
Value for Money
1
Mixed perceptions: some guests felt the stay was 'totally worth it' and recommended the hotel, but recurring complaints about inconsistent restaurant food quality and the practical amenity gaps led some guests to perceive weaker value.
Food and Beverage
1
Breakfast consistently praised (described as very delicious), but restaurant/offsite dinner options received mixed feedback — several guests reported inconsistent quality, lack of freshness (especially meat kebabs) or limited menu choices.
Overall Experience
1
Overall stays are frequently described as excellent or highly recommended due to staff, decor and comfort; however, a minority of strongly negative reviews and the practical issues above produced a mixed overall picture for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-12 10:06

Property Description

Discover the perfect blend of comfort and elegance at YURTA Boutique Hotel in the heart of Almaty.

Prime Location: Just a 4-minute stroll from the iconic Republic Palace and close to major attractions like the Abay Opera House and Ascension Cathedral, our hotel is ideally situated for both leisure and exploration.

Modern Comforts: Each room is a sanctuary featuring air conditioning, a flat-screen TV, and stunning city views in select units. Thoughtful amenities, including a desk and electric kettle, ensure you feel right at home.

Culinary Delights: Start your day with a delicious buffet or à la carte breakfast, and unwind in our on-site restaurant and bar after a day of adventure.

Elevate your Almaty experience—book your stay at YURTA Boutique Hotel today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Anna • couple • pt
9
2026-06-20 • via Nuitee
S
Shamsiah • couple • sg
10
2026-06-18 • via Nuitee
S
Samrat • couple • kz
10
у нас была свадьба. У отеля не было зеркало в пол, но хостес специально заказал для нас, также украсили номер! Просто су
2026-06-17 • via Nuitee
I
Irina • couple • kz
10
Располржение отеля отличные. Дизайн отеля отличный. Персонал вежливый.
Pros:

Номер отличный

Cons:

Из заявьенных позиций на завтраке не все было готово к 8:10 утра.

2026-06-17 • via Nuitee
M
Matthew • couple • us
10
Great, centrally located hotel
Pros:

Great design, centrally located, attention to detail, staff was lovely!

2026-06-15 • via Nuitee
P
Perizat • couple • kz
10
Pros:

Понравилось все: чистота, завтрак роскошный, заказываешь по меню завтрак😍

Cons:

Все понравилось

2026-06-12 • via Nuitee
I
Ilya • couple • kz
7
2026-06-08 • via Nuitee
S
suqiao • couple • au
10
Just perfect!
2026-06-05 • via Nuitee
E
Eva • extended_group • at
10
2026-06-04 • via Nuitee
E
Elizaveta • couple • ru
6
Pros:

Локация в центре города, хороший ресторан при отеле, хорошие завтраки, персонал был доброжелательным

Cons:

Рабочий ключ от номера дали только с третьего раза. В комнате стоял неприятный запах канализации. Душ невозможно было комфортно настроить — лилась то холодная, то горячая вода. На полу в ванной были чужие волосы. В номере было шумно даже с закрытыми окнами (окна выходили на дорогу). Невозможно было зафиксировать жалюзи наверху, видимо механизм был сломан. Неудобный раздвижной шкаф в коридоре

В целом на фото номер выглядит сильно интереснее, чем вживую, эффекта «вау» вообще не случилось :( цена сильно завышена

2026-06-04 • via Nuitee
X
Xinchen • couple • cn
9
2026-06-03 • via Nuitee
V
Vishal • couple • in
8
Pros:

Very well located.

Cons:

Boutique hotel so nothing more than rooms and a restaurant.

2026-06-02 • via Nuitee
T
Tatiana • couple • uz
10
2026-05-31 • via Nuitee
J
Jane • couple • gb
10
2026-05-29 • via Nuitee
D
Dmitrii • couple • ru
8
Точно стоит остановиться хотя бы один раз и составить собственное впечатление!
Pros:

- локация
- стиль и интерьер
- приветливый персонал
- очень хороший сервис
- смогли заселить ранее, чем ожидали
- без проблем продлили номер, предоставили скидку за продление

Cons:

- маленький номер
- холодный пол в ванной комнате
- перепады воды в душе (сложно надолго поймать комфортную температуру - то обжигает, то холодная и не нагревается)
- шумная улица, с открытым окном слышно авто. «гуляния на площади» рядом (останавливались в отеле на Наурыз)

2026-05-26 • via Nuitee
A
Angelina • solo_traveller • kz
3
Pros:

Очень приятное расположение

Cons:

Откровенно наплевательское отношение отеля к гостям. В люксе стоит невыносимый гул генератора, не работает кондиционер, но это же не причина его не сдавать? Реакция персонала абсолютно невероятна, с каменным лицом молодой человек на ресепшене, если не ошибаюсь, Владислав, предложил, либо переехать в стандарт, либо съехать, ну, либо терпеть. Об извинениях, какой-то компенсации и речи не шло, даже на элементарную вежливость молодой человек не расщедрился.
Проблемы с регулировкой воды, о которых пишет каждый второй гость, отель решать явно не собирается, хотя и гордо сообщает в ответах на отзывы, что обязательно этот вопрос будет решен.

2026-05-26 • via Nuitee
Y
Yeming • solo_traveller • sg
10
2026-05-24 • via Nuitee
Y
Yeming • solo_traveller • sg
10
2026-05-24 • via Nuitee
V
Vitalii • family_with_children • ru
10
Все шикарно, прекрасный ресторан и подача блюд
Pros:

Отличные расположение и завтрак

Cons:

Трудно вечером найти столик в ресторане без заказа

2026-05-20 • via Nuitee
M
MashaKim • family_with_children • fr
8
Hands down the most cozy and comfortable stay in Almaty
Pros:

Amazing design where every detail matters.

The staff goes way beyond regular hotel service; they are exceptionally caring.

Large, comfortable rooms and a good breakfast suitable for western tastes.

Cons:

Lack of conveniently placed power sockets.

The water temperature fluctuates constantly, making it difficult to enjoy a comfortable shower.

There is no elevator, and guest rooms start from the second floor. While the staff is happy to carry your luggage, this could be a real challenge for the elderly or those with limited mobility.

2026-05-13 • via Nuitee