Hyatt Place Merida/ Via Montejo

Hotels
•
Hyatt Place
Calle 60, Av Prolongacion Paseo de Montejo no1, Colonia Via Montejo , Mérida , MX

listing image 1
Show all photos
Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Lift / Elevator
Bar
See all facilities

Review Highlights

Pros:
Excelente ubicación (frente a embajada, cerca de plaza comercial)
Personal muy amable y atento (mención específica a Ernesto)
Instalaciones nuevas, decorado con estilo
Habitaciones cómodas y de buen tamaño
Cama y almohadas confortables
Hotel limpio e impecable
Piscina con buena vista
Cons:
Desayuno pobre: poca fruta, sin pan dulce ni queso cottage, buffet limitado
Falta de crema corporal entre las amenities
Restaurante pequeño y con mal servicio en buffet
Falta de cubiertos suficientes
Problemas menores en instalaciones: escalón faltante en piscina, grifos cortos
Check-in tardó demasiado en un caso

Categories

Cleanliness
1
Multiple reviews note the hotel was impecable and well maintained ('todo estaba impecable'), indicating generally positive cleanliness.
Service
1
Service repeatedly praised (recepcionistas profesionales y muy amables, personal super amable), with specific mention of Ernesto and attentive staff.
Location
1
Location highlighted as a major pro (frente a la embajada, a pasos de plaza comercial, zona segura); repeatedly noted as very convenient.
Room Quality
1
Rooms described as very comfortable, good size, new and stylish with comfortable beds, though minor issues mentioned (grifos cortos).
Amenities
1
Several amenity problems reported (no crema corporal en amenities, falta de escalón en piscina, grifos cortos, problemas con disponibilidad de cubiertos); notable negatives despite new facilities.
Value for Money
1
Guests state the stay 'vale la pena 100%' and 'recomendable al 100%', reflecting a positive perception of value.
Food and Beverage
1
Consistent complaints about breakfast and F&B: desayuno pobre (poca fruta, ausencia de pan dulce y queso cottage, faltan cubiertos), restaurante muy pequeño y buffet deficiente.
Overall Experience
1
Overall experience described as excellent by multiple reviewers (estancia excelente, una increíble opción), with positive remarks about comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-31 05:58

Property Description

Discover an oasis of comfort at Hyatt Place Merida/ Via Montejo, where modern amenities meet exceptional service.

Relax in Style: Enjoy our refreshing outdoor swimming pool, perfect for unwinding after a day of exploring Mérida’s vibrant culture.

Culinary Delights: Savor delicious meals at our on-site restaurant and unwind with your favorite drink at the bar, ensuring a satisfying experience for every taste bud.

Convenient Accommodations: Each room is thoughtfully equipped with a flat-screen TV, fridge, and private Bathroom, making your stay both luxurious and hassle-free.

Whether you're here for business or pleasure, Hyatt Place Merida/ Via Montejo is the ideal choice. Don’t miss out—book your stay today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
victoria • solo_traveller • mx
9
Pros:

El desayuno muy completo y gusto para todos por que to soy alérgica al huevo y a sido uno de los pocos hoteles que tienen un menú completo y para todos

Cons:

Que nos tocó el mantenimiento y no tenía agua caliente pero solo eso lo deseas muy bien 👍

2026-09-19 • via Nuitee
O
Oscar • solo_traveller • mx
9
Pros:

Limpio y bien ubicado

Cons:

Tengo pidiendo mi factura una semana y no me responden.

2026-09-13 • via Nuitee
I
ing Armando Mancevo • solo_traveller • mx
10
Pros:

BUEN PRECIO Y SERVICIO

Cons:

Su ubicación

2026-09-13 • via Nuitee
F
Ferrari • solo_traveller • mx
9
2026-09-12 • via Nuitee
C
Carlos • couple • mx
9
2026-09-11 • via Nuitee
A
Alejandro • family_with_children • mx
9
2026-09-08 • via Nuitee
G
Gustavo • family_with_children • mx
10
2026-09-04 • via Nuitee
I
ibañez • solo_traveller • mx
9
2026-09-04 • via Nuitee
R
ROBERTO • family_with_children • mx
10
Pros:

ubicación , limpieza , trato

2026-09-01 • via Nuitee
M
Melissa • solo_traveller • mx
9
2026-08-27 • via Nuitee
M
Melissa • solo_traveller • mx
10
2026-08-27 • via Nuitee
N
Norma Eugenia • solo_traveller • ca
10
Pros:

Location and cleanliness

Cons:

Price could be better in comparison to other closer locations

2026-08-27 • via Nuitee
M
Mario • solo_traveller • mx
10
Pros:

Habitaciones y trato de personal

2026-08-24 • via Nuitee
D
DIANA • extended_group • mx
10
Hotel ideal para estancia previa cita VISA
Pros:

El parque de atras donde camine para relajarme

2026-08-21 • via Nuitee
R
Rodolfo • couple • mx
9
muy buen servicio y atencion
Pros:

la ubicacion esta muy bien

Cons:

la alberca no techada

2026-08-17 • via Nuitee
G
Gabriel • couple • mx
10
Hyatt made me feel home
Pros:

I just love the food, the facilities and how wpnderfuk were the staff with my service dog called Hollywood

Cons:

No they closed dinner at 9 pm

2026-08-13 • via Nuitee
K
Karla • family_with_children • mx
10
Excelente lugar
Pros:

La ubicación, excelente lugar

2026-08-11 • via Nuitee
I
ITZEL • family_with_children • gb
10
Cons:

Que cobran un 15% adicional por room service

2026-08-11 • via Nuitee
A
Alejandro • couple • mx
10
Excelente servicio de Lucia
Pros:

Ubicación

Cons:

Todo bien

2026-08-03 • via Nuitee
A
Alejandro • couple • mx
10
Excelente atención de Lucia
Pros:

Ubicación y servicio

Cons:

Nada. Todo bien

2026-08-03 • via Nuitee