Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Good location
Room is clean
Fresh, tasty breakfast
Decent hotel for the price
Cons:
Old building
Hotel located on the second floor (access/placement)
Sewage smell on the first floor

Categories

Cleanliness
1
Room described as clean, but there is a noticeable sewage smell on the first floor — mixed but overall slightly negative for hotel cleanliness.
Service
1
Not mentioned in review; standard quality for this hotel tier is assumed.
Location
1
Explicitly called out as a good location in the review (positive).
Room Quality
1
Building is described as old, indicating lower room/building quality.
Amenities
1
Not mentioned in review; standard quality for this hotel tier is assumed.
Value for Money
1
Headline states it is a normal/adequate hotel for its price — positive value perception.
Food and Beverage
1
Breakfast described as fresh and tasty — a positive for F&B.
Overall Experience
1
Overall impression is neutral: 'normal hotel for its price' with both positive points (location, breakfast, room cleanliness) and negatives (old building, sewage smell).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 18:58

Property Description

Experience the heart of Almaty at Naya Hotel, where comfort meets convenience!

Prime Location
Situated just a short walk from landmarks like the Abay Opera House and Ascension Cathedral, you’ll be perfectly positioned to explore the vibrant culture of the city.

Comfortable Accommodations
Our thoughtfully designed guest rooms include air conditioning, a minibar, and complimentary WiFi. Enjoy the luxury of a private bathroom with modern amenities and unwind while admiring city views from select rooms.

Delectable Dining Options
Start your morning right with our delicious Full English/Irish breakfast, providing the perfect fuel for a day of adventure.

Don't miss the chance to stay at Naya Hotel for an unforgettable experience—book your room today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nurlybek • couple • kz
4
2026-09-08 • via Nuitee
B
Bakhtiyar • couple • kz
6
2026-09-06 • via Nuitee
A
Almagul • solo_traveller • kz
10
2026-09-06 • via Nuitee
T
Taha • solo_traveller • de
8
2026-08-27 • via Nuitee
D
Damian • extended_group • pl
5
żenada
Pros:

lokalizacja nie była zła, cena nie za wysoka

Cons:

pokój trzyosobowy to tak naprawdę łóżko dwuosobowe i mikromaterac na podłodze, materac zajmował całą wolną przestrzeń pozostałą w pokoju, z prysznica wylewała sie woda, nie dostaliśmy jednego z trzech śniadań, a pracownik przyniósł je po ok 20 min bez przeprosin

2026-08-26 • via Nuitee
Акерке • solo_traveller • kz
8
В целом хороший отель, вернулась бы еще.
Pros:

Расположение отличное. Персонал вежливый. Интерьер хороший. Если нужно могут предоставить утюг. Кондиционер, вайфай хорошо работает, номер был чистым. Не поняла систему душа, как сделает по горячее воду.

Cons:

Отель идет со 2 этажа. На первом этаже коммерческое помещение, нотариус вывеска стояла. И плохо что на крыльце, на первом этаже и на лестнице который ведет к отелю шел ремонт косметический. Так как я прилетела на свадьбу, с платьем было не удобно. Завтрак не пробовала потому что рано уехала в аэропорт.

2026-08-24 • via Nuitee
P
paulborons • solo_traveller • es
7
Pros:

El personal

2026-08-24 • via Nuitee
A
Anna • solo_traveller • kz
10
2026-08-23 • via Nuitee
R
Roman • solo_traveller • kz
10
2026-08-18 • via Nuitee
Малик • couple • kz
10
2026-08-17 • via Nuitee
A
Alisher • couple • uz
9
2026-08-17 • via Nuitee
R
Raisa • solo_traveller • ru
9
Очень приятное впечатление от отеля! Чистый просторный номер, прекрасные сотрудники
Pros:

Понравился номер, расположение отеля в целом и работа администраторов

2026-08-17 • via Nuitee
S
Serik • extended_group • kz
8
2026-08-17 • via Nuitee
V
Vladimer • solo_traveller • ge
7
2026-08-11 • via Nuitee
I
iamsroik • extended_group • by
7
2026-08-09 • via Nuitee
A
Askhat • solo_traveller • kz
10
2026-08-08 • via Nuitee
G
Gulnara Biibosunova • couple • kg
8
2026-07-25 • via Nuitee
S
Shaharil Bin • couple • my
10
Berbaloi ngan wang anda
Pros:

Hotel dikawasan bandar almaty. Dekat dengan kemudahan sub metro san senang oder yandex go

2026-07-25 • via Nuitee
M
Malika • couple • cz
5
2026-07-24 • via Nuitee
M
Mashhour • couple • sa
4
2026-07-23 • via Nuitee