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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Parking garage
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Wheelchair accessible
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Toilet with grab rails
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Higher level toilet
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Emergency cord in bathroom
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Key card access
Review Highlights
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Property Description
Experience the charm and elegance of Toledo at Hotel Boutique Casón De Los López, your perfect getaway in the heart of the city.
Culinary Delights: Start your day with a sumptuous buffet breakfast featuring a variety of local and international delights, ensuring a delightful start to your morning.
Comfort & Convenience: Retreat to your air-conditioned room, equipped with modern amenities including a minibar, flat-screen TV, and a luxurious private bathroom, offering you the ultimate in comfort and style.
Prime Location: Explore the rich history and culture of Toledo with popular attractions like Puerta del Sol Toledo and Toledo Cathedral just a stone's throw away, making your stay both convenient and memorable.
Don’t miss the opportunity to unwind in this beautiful gem—book your stay today!
Children stay with parents for free if using existing bedding. No additional beds provided.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
El hotel en si es espectacular su decoración es muy acorde al estilo de edificio
Por poner algún pero el desayuno se puede mejorar en un hotel de cuatro estrellas el zumo de naranja siempre natural y no de brick y embutido y dulce siempre de la zona algo típico... Porfavor
Très bien situé, au cœur du centre historique, l'hôtel est magnifique, la chambre est parfaite, excellente literie, très propre, très bien équipée. Petit message de bienvenue dans la chambre, très agréable.
Le petit déjeuner pourrait être mieux, manque d'espace pour se servir et problème de fonctionnement de la machine à café qui projète de l'eau chaude sur les clients, c'est dommage.
La propreté, l’accueil, la literie, l’emplacement et l’hôtel qui lie l’ancien et le moderne. Le parking privé.
La chambre familiale même si le second lit est un peu petit pour deux enfants de moins de 8 ans.
Nous essaierons de revenir.
Le parking étant situé à 450m de l’hôtel, il est préférable d’y aller avant et de ne surtout pas traverser la ville en voiture pour rejoindre l’hôtel. Les ruelles sont très étroites, nous avons craint de rester bloquer avec la voiture. Il est préférable de ne pas rentrer dans le centre en voiture.
Edificio y localización. Sobretodo los detalles en la habitación
Nada
Room size and bathroom with excellent showerlocation
Location, hotel was very difficult to find. Despite instructions.Ended up with car in remote car park ,an added expense of 49 euro. Plus taxi costs. Dinner service was poor , no table cloth and breakfast space was cramped .
Limpieza top, ubicación, cama supercomoda y el personal de recepción muy amable, en especial una chica italiana que nos atendió extraordinariamente bien, lamento haber olvidado su nombre.
Calor en la habitación, hubo que dormir con el aire acondicionado toda la noche y el desayuno algo flojo, pero son detalles que no enturbian la buena experiencia
Que esta en el Centro de Toledo
Su comodidad.
Esta todo correcto.
It was a nightmare.
When I booked the hotel, one of my criteria was that it had its own parking lot. You can’t actually drive up to the hotel—the road leads through streets that are too narrow for a car. When I called them, they told me that the parking lot is actually outside the city gates, and from there you have to walk up a steep hill with your luggage to get to the hotel. This is—supposedly—a four-star hotel (it’s a far cry from that), and when I asked the receptionist to send a porter to the parking lot to help, he told my wife and two daughters, who were standing at the front desk, to go help instead.
Then came the real scandal. My wife and two daughters came down to the parking lot, and since it was 42 degrees and I’m 59 years old, I didn’t want to carry everything up to the hotel, so my daughters took out of the suitcase whatever they needed. Meanwhile, one of the hotel guests pulled out of the parking lot and ran over my daughter’s suitcase—which broke—and nearly ran over her foot as well. He refused to pay for the damage, but when we tried to call the police, he tried to run over my daughter and then attacked me as well. Then he drove off.
When we arrived at the hotel—which, for me at my 59 age with a 25-kilogram bag on my shoulder, wasn’t exactly pleasant—the receptionist asked for our IDs, which she placed on her desk where anyone could see them. Meanwhile, the same aggressive man showed up; he attacked me again first, then went up to the receptionist—I don’t know why he was allowed in—and started picking up and looking at our IDs. The receptionist silently tolerated it—one might even say she encouraged it. My younger daughter snatched it out of his hand. That’s when we asked them to call the police, who arrived shortly afterward. The next day, we filed a complaint against the man for property damage and against the receptionist for violating data protection regulations. (I can’t rule out the possibility that it was no accident that this surly older
man was able to access my 17-year-old daughter’s personal information.) Meanwhile, they were talking among themselves and making racist remarks about us, mentioning something about “Poles.” (They thought we are Polish.)
It was 6:00 p.m. at that point, and another woman appeared—perhaps someone named Simona—though “Simonia” would be a better fit—and announced that we couldn’t check into our room because WE had been behaving aggressively! The next morning I went back, and this Simonia revealed that she was good friends with the culprit—the bearded man—which is, I suppose, why she kicked us out, hoping to cause us trouble. (We found a cheaper and better hotel in 10 minutes.)
I suppose the lies and denials of the staff are coming now, but if necessary, all the evidence—photos, recordings, and police reports— are available. I’m also going to sue them for violating the GDPR. This hotel took the side of a person who attacked a teenage girl, handed over the personal information of two young girls to them, and it was clear that they were protecting the Spaniard against the foreigner. They are xenophobes and racists.
The funniest part is that after all this, they wrote to Booking.com telling me to pay for the rooms they didn’t even provide
Whoever wants to avoid trouble should avoid them at all costs.
La ubicación, la limpieza y los detalles en la habitación.
El personal es muy atento y amable.
Nada
Miraras donde miraras había detalles
Me ha gustado la amabilidad del personal y todos los detalles y amenities de la habitación. Todo está muy bien cuidado y conservado todo el edificio. El tener la nevera, snacks y tés y cafés incluidos es un gran detalle.
Quizá el único pero estuvo en el desayuno que 40 minutos antes de acabar no había tomate, no entero ni rallado y es algo habitual que se usa en el desayuno. De cualquier forma un desayuno buffet bastante completo teniendo en cuenta que es un hotel pequeño y no puede tener muchas cantidad de todo.
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