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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Terrace
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Family rooms
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Garden
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Laundry
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Airport shuttle
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Safety deposit box
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Bar
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Soundproof rooms
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Non-smoking throughout
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Concierge service
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Smoke alarms
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CCTV in common areas
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24-hour security
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Experience the charm of the vibrant Cartagena de Indias at Hotel Palacio del Agua by Faranda Boutique, your perfect oasis in the heart of the city.
Luxurious Accommodations: Each air-conditioned room features modern amenities, including a flat-screen TV, private bathroom with premium toiletries, and a cozy desk to unwind or catch up on work.
Exceptional Amenities: Dive into relaxation with our outdoor swimming pool or sip a cocktail at our inviting bar. Enjoy complimentary WiFi as you stay connected in our beautiful garden and terrace spaces.
Culinary Delights: Start your day with a delectable buffet or American breakfast that will energize you for your adventures. Room service is also available for your convenience, ensuring a delightful experience.
Don’t miss out on your ideal getaway—book your stay at Hotel Palacio del Agua today!
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Location
Guest Reviews
Limpeza e funcionários
Nada
Simply the perfect home to spend a few days in wonderful Nafplio. The room was beautiful, clean, and just perfect for our family. Advaya, our hostess, was incredibly accommodating and made herself available for anything we needed. She was a superstar. You couldn't find a more perfect location - steps from the sea and the old city. Everything is right there. I rate this a 10 of 10 for families, couples and single travelers.
DO NOT BOOK THIS HOTEL. DO CARTAGENA TOURISM A FAVOR AND STAY ELSEWHERE.
This hotel showed us their true colors when they tried to charge us $160 USD for a basic laundry service. After we filed an official complaint, they reduced the price to $80 USD, which is still an absurd. In addition, they damage some of our cloth, including a dress used a few days ago in a wedding.
They are scammers, and they will try to squeeze money out of you for every single thing you do at the hotel. Avoid at all costs!
This completely ruined our family vacation because it shattered our trust in the local tourism.
They will try to nickel-and-dime you for everything. The only way these places learn is when travelers stop booking them.
Do Cartagena's tourism community a favor and support an honest local business instead. There are plenty of other great hotels to choose from—do not book this one!
Location! Very quiet and private
No door to close for bathroom privacy. Also large windows in the bathroom
La limpieza y la relación precio calidad
Gostei de tudo! Decoração do hotel... tudo novo! Os atendentes muito simpáticos atenciosos.
Bom café da manhã. As piscinas atendem muito bem ao calor Colombiano. A localização é perfeita, perto de tudo. Super recomendo!!!
El lugar es muy cómodo, acogedor, la terraza es hermosa con unas vistas únicas del centro histórico y una vista privilegiada del atardecer, la atención increíble, muy amables y atentos
La habitación
Que no tiene ascensor y son muchas escalas
Beautifully renovated colonial building
The breakfast has room for improvement.
This is such a gem of a place. Location is excellent.The rooms and facilities are so clean, the staff are very pleasant and so helpful. Breakfast had a fab selection of foods and the pools are very relaxing. One of my favourite stays.
It was very clean, with a modern and calm feeling.
There was no elevator and as we were on the top floor it was a bit difficult to walk up the stairs and bring the suitcases down. The tables at breakfast were very small making it difficult to keep all the dishes.
EL DESAYUNO ES EXCELENTE. FRUTAS, JAMONES, QUESOS, PANES, ZUMOS, DE TODO!. UN CAFE MUY BUENO. Y SOBRE TODO, UNA ATENCION EXTRAORDINARIA.
HAY 2 PISCINAS, PERFECTAS PARA UN HOTEL BOUTIQUE. DE LOS MEJORES HOTELES EN CARTAGENA!
TODO ESTUVO PERFECTO.
EL NOMBRE DEL HOTEL ES COMPLICADO Y LOS TAXISTAS AUN NO LO CONOCEN, ASI QUE SERIA UTIL QUE DIERAN A LOS HUESPEDES UNA TARJETA CON NOMBRE Y DIRECCION DEL HOTEL. PERO ES UN DETALLE MENOR.
Tout était parfait.
Hôtel magnifique et apaisant.
Personnel tres agréable.
Petit déjeuner excellent
Rien
Emplacement, chambres spacieuses et bien aménagées, rooftop spacieux avec une superbe vue, excellent petit déjeuner et personnel courtois et souriant.
Rien
La atención del personal . Oscar y la manager fueron muy atentos
Como Sugerencia el desayuno pudiera ser mejor en cuanto a detalles como mantener los fritos calientes y poner habladores para la comida
Ideal! Muy bien ubicado en el corazon del centro hostorico. Cuidado hasta el detalle. Desayuno genial todo bien cuidado, las frutas todas en su punto. Dos piscinas, la se abajo techada. Ideal para utilizarla al medio dia dado el calor de Cartagena! Somos una familia con niños pequeños y esta ideal.
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Impecable
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