Hatyai Midtown Hotel

Hotels
Sripoovanart Road , Hat Yai , th

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Facilities

Offsite parking discounted rates available
Clubhouse
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Soundproof rooms
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Review Highlights

Pros:
Friendly, helpful staff
Convenient central location (near mall, KFC, McDonald's)
Clean and comfortable rooms (many mentions)
Free snacks in lobby
Laundry facilities and ironing available
Plenty of parking
Cons:
Serious cleanliness concern (reported insect/bed-bite incident)
Poor soundproofing / corridor and street noise
Only one small lift leading to waits
Very basic / limited breakfast options
Limited in-room storage (no dresser) and occasional odd room layouts

Categories

Cleanliness
1
Mixed reports: many guests describe rooms as clean, but a serious incident reported (possible bed bugs causing bites and rashes) drives a strongly negative overall cleanliness sentiment.
Service
1
Consistently praised: staff described as friendly, polite, helpful and supportive; good customer service and prompt assistance with room issues.
Location
1
Convenient and central location with easy access to mall, KFC, McDonald's and attractions; some complaints about being on a noisy main road and external noise.
Room Quality
1
Mixed: rooms noted as spacious and comfortable by some, but issues with poor soundproofing, odd room layouts and occasional annoying corridor noise; lift scarcity impacts perceived room/building convenience.
Amenities
1
Useful amenities reported (free lobby snacks, public ironing, washing machine/dryer, fast-drying towels, secure elevator access); some limitations noted (only one lift, limited hot drink availability, no dresser).
Value for Money
1
Generally seen as good value by several guests, though a few find the hotel slightly pricey; overall slightly positive value perception.
Food and Beverage
1
Basic offerings: breakfast described as very simple with limited choices; hotel provides free snacks/coffee/toast but breakfast variety and availability could improve.
Overall Experience
1
Neutral overall: many guests appreciate the location, friendly staff and clean/comfortable rooms, but noise issues, limited facilities (single lift) and a serious cleanliness incident balance positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:38

Property Description

Experience the charm of Hat Yai at Hatyai Midtown Hotel, your perfect getaway destination!

Prime Location
Positioned just a 13-minute stroll from CentralFestival Hatyai Department Store and close to attractions like Hat Yai Train Station and Chue Chang Temple, our hotel places you in the heart of the action.

Family-Friendly Amenities
With spacious family rooms and a delightful kids' club, we ensure a memorable stay for guests of all ages. Enjoy the comfort of room service and complimentary WiFi throughout your visit.

Welcoming Staff
Our multilingual team is available 24/7, providing you with guidance and assistance in English, Malay, and Thai to make your stay stress-free and enjoyable.

Don't miss your chance to enjoy everything Hatyai has to offer; book your stay with us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Aireen • extended_group • my
10
NEW HOTEL BEDIDE DIANA MALL WITH FREE BREAKFAST!
Pros:

New hotel, beside Diana Mall, comfort pillow and good mattress. Spacious room between bed, since we stayed at tripple room .complimentary halal breakfast.

Cons:

Iron should put in each room because more easier to us to use

2026-05-27 • via Nuitee
D
Datin Ruby • extended_group • my
7
2026-05-20 • via Nuitee
V
Vi • solo_traveller • th
10
2026-05-04 • via Nuitee
S
Syarfa Diyana • solo_traveller • my
10
2026-05-04 • via Nuitee
Y
YI TING • extended_group • tw
10
房間超級大也很乾淨
Pros:

房間非常的大，整潔，非常適合有小孩的家庭入住，大廳還有小點心、飲料、工作人員很親切

Cons:

無

2026-05-04 • via Nuitee
T
tan • family_with_children • my
10
2026-05-03 • via Nuitee
K
Kamaruzaman • solo_traveller • my
10
Pros:

All was great room was moderately spacious.

Cons:

None all was great

2026-04-28 • via Nuitee
M
MEI TENG • couple • my
10
2026-04-28 • via Nuitee
A
azharizal • family_with_children • my
10
Pros:

Everything. Location, comfort, clean, value for money.

Cons:

Nothing.

2026-04-26 • via Nuitee
L
Lee Amporn • extended_group • th
8
2026-04-20 • via Nuitee
N
Nor fazidah • couple • my
10
2026-04-12 • via Nuitee
N
Nor fazidah • extended_group • my
10
2026-04-12 • via Nuitee
T
Tan • family_with_children • my
10
2026-04-10 • via Nuitee
S
S • couple • sg
9
Awesome
Pros:

Very clean and staff were very helpful

2026-04-10 • via Nuitee
H
Hiroyuki • extended_group • jp
8
Pros:

部屋は清潔で広い。ガラス壁でトイレとシャワー部分が分かれており、洗面台も別で設置されているので使いやすかった。
スタッフも親切。チェックアウト後も荷物を預かってくれた。

Cons:

中心街から歩くのは少し大変。ただしタクシーで移動しても安い。

2026-03-30 • via Nuitee
A
Azhan • extended_group • my
10
2026-03-29 • via Nuitee
M
Mandy • family_with_children • my
10
Pros:

Great

2026-03-28 • via Nuitee
C
Chuan • family_with_children • my
2
2026-03-26 • via Nuitee
R
Rahim • family_with_children • my
9
Convinient
Pros:

Family Room & Free Flow snacks

2026-03-25 • via Nuitee
H
hor yin • solo_traveller • my
10
Pros:

hotel clean and good location

2026-03-18 • via Nuitee