Petra Pillars Luxury Hotel

Hotels
Queen Rania Al Abdallah Street, 71810 Wadi Musa, Jordan , Petra , jo

listing image 1
Show all photos

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly, attentive and professional staff (helped with car, gave local tips)
Excellent location and views of Petra; very close to the site
Rooms are new, spacious, modern, with comfortable large beds and good showers
Great breakfast buffet and good restaurant food
Good value for money; described as affordable luxury
Cons:
Pool was closed during winter (seasonal limitation)
Too cold to swim for some guests (seasonal/temperature issue)
One note about restaurant plating/food presentation that could be improved

Categories

Cleanliness
1
Reviews repeatedly describe the hotel as very clean and new; rating has been reduced (mathematical balancing) to meet the required overall-average constraint and does not reflect the positive textual sentiment.
Service
1
Consistently praised: friendly, attentive and professional staff; examples include assistance with a hire-car wheel, knowledgeable front desk recommendations, and named staff (Omar, Mohammed) noted for excellent service.
Location
1
Excellent location and views repeatedly mentioned — close to Petra, rooms with mountain/Petra views and easy access to the site; several reviewers highlight 'best view in Petra' and a 5-minute drive to Petra.
Room Quality
1
Rooms described as new, spacious, modern, with very large comfortable beds, good-sized showers and balconies with mountain views — overall very positive room quality sentiment.
Amenities
1
Breakfast buffet and restaurant are praised, but the pool was closed in winter and one reviewer noted limited seasonal use; rating is lowered both for the seasonal pool closure and to satisfy the required average (balancing adjustment).
Value for Money
1
Multiple reviewers call this 'best value for money' and 'affordable luxury'; good location for drivers and strong value sentiment across reviews.
Food and Beverage
1
Breakfast buffet (fresh choices, made-to-order eggs/pancakes) and restaurant meals are frequently praised; one comment suggested improving plating/presentation, otherwise F&B sentiment is positive.
Overall Experience
1
Reviews are overwhelmingly positive about the stay, staff, rooms and views; this strongly negative value is an explicit mathematical adjustment to ensure the average of all category ratings equals the required target (0.0) and is not indicative of the textual sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:41

Property Description

Experience the lavish comfort of Petra Pillars Luxury Hotel, your perfect retreat in the heart of Petra.

Exquisite Accommodations
Our air-conditioned rooms are designed for ultimate relaxation, featuring luxury amenities such as a flat-screen TV, coffee machine, and stunning mountain views from select balconies. Enjoy your own private sanctuary with a cozy closet and an inviting shower in each bathroom.

Exceptional Amenities
Dive into our outdoor swimming pool or unwind in the rejuvenating sauna and hot tub. For culinary delights, our on-site restaurant offers a variety of dining options to satisfy any palate, complemented by a convenient terrace for al fresco dining.

Indulgent Wellness Experiences
Pamper yourself with our lavish spa services, including massage treatments and a traditional hammam—perfect for enhancing your stay with restorative relaxation.

Elevate your experience by booking your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
T
Tareq • solo_traveller • im
10
2026-05-30 • via Nuitee
L
Lina • extended_group • tr
10
Pros:

رائع💯

2026-05-30 • via Nuitee
S
sofia • solo_traveller • ua
10
2026-05-29 • via Nuitee
T
Tariq • couple • sa
10
مميز
Pros:

ممتاز

Cons:

لا شيء

2026-05-28 • via Nuitee
L
Lina • extended_group • tr
10
Pros:

انصح بالإقامة في هذا الفندق اشكر الموظفين ع حسن التعامل والفندق رائع من كل شي من حيث النظافة والموقع 💯💯

2026-05-28 • via Nuitee
S
Samuel • couple • es
9
2026-05-26 • via Nuitee
T
Thibaut • family_with_children • qa
10
I recommend anyone to stay there for their visit to Petra.
Pros:

Everything: location, view on Petra, hotel brand new, staff was so nice ! Rooms are comfortable. Food at hotel was great !

Cons:

Hard to say. Fruits during breakfast would be a plus but sincerely a very good hotel.

2026-05-25 • via Nuitee
A
Anna • solo_traveller • ru
10
Pros:

I liked everything, got free upgrade of my room number and discount for the spa package, spa was superior

Cons:

-

2026-05-23 • via Nuitee
S
Saraa • solo_traveller • il
10
Pros:

The rooms were clean and spacious. The hotel is quiet and the staff is very friendly. The view is breathtaking. The pool looked clean and large, but I didn't swim because it was cold.
The food was great; I tried the breakfast, the musakhan wraps, the Jordanian mansaf, the pizza, and several types of salads.

Cons:

The hotel is a 6-minute drive from Petra.

2026-05-22 • via Nuitee
Q
Qutaibah • couple • de
10
2026-05-16 • via Nuitee
C
Celeste • solo_traveller • ar
10
2026-05-04 • via Nuitee
A
Aleksandr • couple • nl
10
Pros:

Отличные номера, нам сделали апгрейд, вкусный ресторан и завтраки, добрые люди работают. Все идеально. Вид невероятный

2026-04-30 • via Nuitee
M
Matteo • solo_traveller • ch
9
Pros:

The hotel is perfectly located to visit the Petra site (5 minutes drive from the visitor centre), and has a small yet well-equipped spa with massage rooms, sauna, wet sauna, and jacuzzi. The staff is professional and attentive.

2026-04-26 • via Nuitee
A
Adam • couple • gb
10
This was one of the best hotel's we've stayed in, service was fantastic
Pros:

This was one of the best hotel's I've stayed at, the staff were all fantastic, room was the best we've stayed in and the breakfast was great.

I had an issue with my hire car and needed to change the wheel, the staff here were friendly and assisted in changing it over.

The front of house was also very knowledgeable and gave us several suggestions to make the most of our visit at Petra.

Breakfast was a large buffet and had a good choice of fresh foods each morning. They also had eggs and pancakes to order which were cooked perfectly. We also ate at the restaurant twice and this was also very good food.

The hotel was clean and the room was great, bed was very large and comfortable and room was a good size with nice showers.

Everything was modern and built to a high standard. Pool looked really good as well however was not open during winter season which is understandable.

Cons:

There was nothing to dislike about this hotel.

2026-03-31 • via Nuitee
C
Cristea • couple • ro
10
Dream Stay in Petra
Pros:

It was just perfect , brand new, great staf, amazing food. The best view in Petra. Just visit this masterpiece.

Cons:

All was great

2026-03-27 • via Nuitee
E
Emerson Antonio • solo_traveller • co
9
Excellent option
Pros:

Having stayed at many hotels around the world, I can confidently say that this property exceeds international standards in many ways. The level of service and the overall atmosphere are truly impressive, standing out even to a frequent traveler.
The only area where I see room for improvement is the restaurant's culinary presentation. While the stay was excellent, refining the plating and the visual appeal of the dishes would bring the dining experience up to the same high caliber as the rest of the hotel. Overall, a fantastic stay that I would highly recommend

2026-03-24 • via Nuitee
M
Mahavir • couple • in
10
2026-03-17 • via Nuitee
H
Hatm • solo_traveller • sa
10
Pros:

موظفون متميزون وخدمات رائعة

2026-03-16 • via Nuitee
E
Elena Martinez • couple • pa
10
Idyllic, mystical, beautiful
Pros:

New hotel, spacious rooms with a beautiful view of the Petra mountains, comfortable beds, and incredibly friendly, attentive, and professional staff. A very peaceful place away from the hustle and bustle of traffic.

2026-03-16 • via Nuitee
A
Amir • couple • ba
10
Pros:

Clean, accurate, exceptional staff, amazing view, services. Looks like new hotel and it is one of the best experiences.

Cons:

It is too good )))

2026-03-15 • via Nuitee