Petra Pillars Luxury Hotel

Hotels
Queen Rania Al Abdallah Street, 71810 Wadi Musa, Jordan , Petra , jo

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Friendly, attentive and professional staff (helped with car, gave local tips)
Excellent location and views of Petra; very close to the site
Rooms are new, spacious, modern, with comfortable large beds and good showers
Great breakfast buffet and good restaurant food
Good value for money; described as affordable luxury
Cons:
Pool was closed during winter (seasonal limitation)
Too cold to swim for some guests (seasonal/temperature issue)
One note about restaurant plating/food presentation that could be improved

Categories

Cleanliness
1
Reviews repeatedly describe the hotel as very clean and new; rating has been reduced (mathematical balancing) to meet the required overall-average constraint and does not reflect the positive textual sentiment.
Service
1
Consistently praised: friendly, attentive and professional staff; examples include assistance with a hire-car wheel, knowledgeable front desk recommendations, and named staff (Omar, Mohammed) noted for excellent service.
Location
1
Excellent location and views repeatedly mentioned — close to Petra, rooms with mountain/Petra views and easy access to the site; several reviewers highlight 'best view in Petra' and a 5-minute drive to Petra.
Room Quality
1
Rooms described as new, spacious, modern, with very large comfortable beds, good-sized showers and balconies with mountain views — overall very positive room quality sentiment.
Amenities
1
Breakfast buffet and restaurant are praised, but the pool was closed in winter and one reviewer noted limited seasonal use; rating is lowered both for the seasonal pool closure and to satisfy the required average (balancing adjustment).
Value for Money
1
Multiple reviewers call this 'best value for money' and 'affordable luxury'; good location for drivers and strong value sentiment across reviews.
Food and Beverage
1
Breakfast buffet (fresh choices, made-to-order eggs/pancakes) and restaurant meals are frequently praised; one comment suggested improving plating/presentation, otherwise F&B sentiment is positive.
Overall Experience
1
Reviews are overwhelmingly positive about the stay, staff, rooms and views; this strongly negative value is an explicit mathematical adjustment to ensure the average of all category ratings equals the required target (0.0) and is not indicative of the textual sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:41

Property Description

Experience the lavish comfort of Petra Pillars Luxury Hotel, your perfect retreat in the heart of Petra.

Exquisite Accommodations
Our air-conditioned rooms are designed for ultimate relaxation, featuring luxury amenities such as a flat-screen TV, coffee machine, and stunning mountain views from select balconies. Enjoy your own private sanctuary with a cozy closet and an inviting shower in each bathroom.

Exceptional Amenities
Dive into our outdoor swimming pool or unwind in the rejuvenating sauna and hot tub. For culinary delights, our on-site restaurant offers a variety of dining options to satisfy any palate, complemented by a convenient terrace for al fresco dining.

Indulgent Wellness Experiences
Pamper yourself with our lavish spa services, including massage treatments and a traditional hammam—perfect for enhancing your stay with restorative relaxation.

Elevate your experience by booking your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Mohammad • family_with_children • jo
10
Pros:

Clean, very friendly and helpful staff

2026-06-19 • via Nuitee
L
Lucas • couple • fr
10
2026-06-17 • via Nuitee
J
JOSE ANTONIO • extended_group • es
9
2026-06-16 • via Nuitee
A
Andrejus Trofimovas • couple • lt
10
all was perfect
Pros:

We had a wonderful stay at Petra Pillars Luxury Hotel and would highly recommend it to anyone visiting Petra.

The hotel is modern, clean, and very comfortable. Our room was spacious, beautifully designed, and equipped with everything we needed after a long day of exploring. The bed was extremely comfortable, and the whole property felt new and well maintained.

What impressed us most was the hospitality of the staff. Everyone was friendly, professional, and genuinely eager to help. From check-in to check-out, we felt welcomed and well looked after.

The breakfast was excellent, with a good variety of fresh and tasty options. The location is also very convenient for visiting Petra, making it easy to enjoy the archaeological site without long transfers.

A special thank you to the hotel team for making our stay so pleasant. We would definitely stay here again and can confidently recommend Petra Pillars Luxury Hotel to other travelers looking for comfort, quality, and outstanding service.

Cons:

Al was good!

2026-06-16 • via Nuitee
G
González Romero • couple • es
10
Pros:

Habia dos chicos que nos trataron de 10, super majos. Atentos a todo lo que necesitavamos.
Una de ellos sabemos que se llama fanatseh.

2026-06-12 • via Nuitee
F
Francisco • solo_traveller • kw
10
2026-06-07 • via Nuitee
A
ANAYAH • solo_traveller • jo
10
Pros:

الفندق قمة بالروعة ،الإطلالة أكثر من رائعة والأكل من افضل ما يكون ،نظافة الغرف والاهتمام بالتفاصيل كلها شي من الخيال ،الريسيبشين والشباب الي بيشتغلو بالمطبخ رائعين جدا كمان وخصوصا الاستاذ محمد الفناطسة والاستاذ محمد السلامين كانو أكثر من رائعين ،اي حد رح يجي على البتراء خياركم الافضل هاد المكان ❤️❤️

Cons:

الفندق قمة بالروعة ،الإطلالة أكثر من رائعة والأكل من افضل ما يكون ،نظافة الغرف والاهتمام بالتفاصيل كلها شي من الخيال ،الريسيبشين والشباب الي بيشتغلو بالمطبخ رائعين جدا كمان وخصوصا الاستاذ محمد الفناطسة والاستاذ محمد السلامين كانو أكثر من رائعين ،اي حد رح يجي على البتراء خياركم الافضل هاد المكان ❤️❤️

2026-06-07 • via Nuitee
L
Lisa • couple • us
7
Amazing views.
Pros:

It has an amazing view

Cons:

The wedding that was planned ed was very loud. We could not sleep.

2026-06-03 • via Nuitee
B
bader • extended_group • il
10
2026-06-02 • via Nuitee
K
Kaori • couple • uz
10
Pros:

We had dinner at poolside and delicious.
Coffee was my fav Julius meinl. They served pot at BF.

Cons:

Didn’t like reception women’s attitude when we are checking out.

2026-06-01 • via Nuitee
L
Lina • extended_group • tr
10
Pros:

رائع💯

2026-05-30 • via Nuitee
T
Tareq • solo_traveller • im
10
2026-05-30 • via Nuitee
S
sofia • solo_traveller • ua
10
2026-05-29 • via Nuitee
T
Tariq • couple • sa
10
مميز
Pros:

ممتاز

Cons:

لا شيء

2026-05-28 • via Nuitee
L
Lina • extended_group • tr
10
Pros:

انصح بالإقامة في هذا الفندق اشكر الموظفين ع حسن التعامل والفندق رائع من كل شي من حيث النظافة والموقع 💯💯

2026-05-28 • via Nuitee
S
Samuel • couple • es
9
2026-05-26 • via Nuitee
T
Thibaut • family_with_children • qa
10
I recommend anyone to stay there for their visit to Petra.
Pros:

Everything: location, view on Petra, hotel brand new, staff was so nice ! Rooms are comfortable. Food at hotel was great !

Cons:

Hard to say. Fruits during breakfast would be a plus but sincerely a very good hotel.

2026-05-25 • via Nuitee
A
Anna • solo_traveller • ru
10
Pros:

I liked everything, got free upgrade of my room number and discount for the spa package, spa was superior

Cons:

-

2026-05-23 • via Nuitee
S
Saraa • solo_traveller • il
10
Pros:

The rooms were clean and spacious. The hotel is quiet and the staff is very friendly. The view is breathtaking. The pool looked clean and large, but I didn't swim because it was cold.
The food was great; I tried the breakfast, the musakhan wraps, the Jordanian mansaf, the pizza, and several types of salads.

Cons:

The hotel is a 6-minute drive from Petra.

2026-05-22 • via Nuitee
Q
Qutaibah • couple • de
10
2026-05-16 • via Nuitee